Table of Contents
Advertisement
After pressing the corresponding DSS button, and while hearing the busy tone, the user can check the
caller's information on the LCD. Then, the user can interrupt the call (Executive Busy Override), if
necessary.
Conditions
[General]
•
COS programming determines the extension users who can use Executive Busy Override and set
Executive Busy Override Deny.
•
This feature does not work when the busy extension is in one of the following conditions:
a.
Executive Busy Override Deny or Data Line Security (→ 2.11.5 Data Line Security) has been set.
b.
While being monitored by another extension (→ 2.10.3 Call Monitor).
c.
While receiving OHCA (→ 2.10.4.3 Off-hook Call Announcement (OHCA), → 2.10.4.4 Whisper
OHCA).
d.
During a Conference call (→ 2.14 Conference Features).
e.
During a doorphone call (→ 2.18.1 Doorphone Call).
f.
While Live Call Screening (LCS) or Two-way Record is activated (→ 3.2.2.19 Live Call Screening
(LCS) and 3.2.2.34 Two-way Record/Two-way Transfer).
g.
During Consultation Hold.
•
This feature is not available for a trunk-to-trunk call via DISA.
[One-touch Executive Busy Override]
•
Automatic Callback Busy cannot be used on trunks that have this feature enabled (→ 2.10.1 Automatic
Callback Busy (Camp-on)).
PC Programming Manual References
10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features—Executive Override Deny
Set / Cancel
10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call Feature—Executive Busy
Override
10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—Executive
→ Executive Busy Override
→ Executive Busy Override Deny
10.9 PBX Configuration—[2-9] System—System Options—Option 1—PT Operation—One-touch Busy
Override by SCO key
8.2.1 Users—User's Device Settings—Device Settings—Option 3—Executive Override Deny
Feature Manual References
5.1.1 Class of Service (COS)
Operating Manual References
1.2.4 When the Dialled Line is Busy or There is No Answer
1.9.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)
2.10.2 Executive Busy Override
Feature Manual
131
Advertisement
Table of Contents
