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2.24.4 Smart Desk Features
Conditions
•
In the Service-out state, the language displayed on the terminal will be the same as the language of the
system.
•
You can Service-out by entering the Service-out access code or password on a serviced-in device.
•
Service-out is not possible when on a call, when on hold, or when receiving a call. In these situations, a
reorder tone will be heard when you try to Service-out.
•
When servicing out the main device, the sub devices and wireless devices will automatically be serviced
out as well.
However, unlike with the normal Service-out state, before other user services in, the previous user is
stored before servicing out, and the sub devices and wireless devices will automatically reconnect and
become operational when the main device of that user is serviced in again.
•
You can change the setting that determines whether password authenitication is required when servicing
out. (Default: password authentication enabled)
PC Programming Manual References
10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—Smart Desk
Operating Manual References
1.13.2 Service-in/Service-out (Smart Desk)
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Feature Manual
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