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2.28.2 Outgoing Message (OGM)
Operating Manual References
1.9.8 Turning on the Background Music (BGM)
2.1.4 Turning on the External Background Music (BGM)
2.28.2 Outgoing Message (OGM)
Description
An extension assigned as the manager (manager extension) can record outgoing messages (OGMs) for the
following features:
Feature
Direct Inward System Access
(DISA)
Queuing Feature
Timed Reminder
Conditions
•
Number of Messages
A maximum of 128 messages can be recorded on a PBX. In a Multi-Connection network, 128 messages
can be recorded at each site.
•
Multi-Connection Networking (→ 4.2 Multi-connection Networking)
–
A floating extension number is assigned to each outgoing message (OGM) (default: 58 + two-digit
OGM number
(OGM 1 to 128) and their corresponding floating extension numbers are shared among all sites.
Therefore, the contents of message 01 (floating extension number 5801) at site A may be different
from the contents of message 01 (floating extension number 5801) at site B.
–
Messages at all sites can be recorded, listened to, and deleted using the Master unit. However, in
feature operation a PBX can use only the messages stored locally. When an OGM is sent to an outside
caller, the OGM is provided by the unit to which the caller is connected. Therefore, the caller will hear a
different OGM depending on the unit that provides the message.
The number of digits for Floating Extn. No depends on the value specified for Numbering Plan in Easy Setup.
*1
→ 2.1.4 Easy Setup Wizard
•
DSP Resource Usage
Playing back an OGM requires a certain number of DSP resources. If all DSP resources are in use, this
operation cannot be performed. To ensure a minimum level of performance, DSP resources can be
reserved for OGM playback. (→ 5.5.3 DSP Resource Usage)
•
There is no limit to the length of an individual message, but the maximum recording time (all messages
combined) is approximately 64 minutes.
•
The same message can also be played simultaneously to multiple callers.
•
Recording Methods
238
Feature Manual
When a call arrives on a DISA line, the caller will hear a message.
→ 2.16.1 Direct Inward System Access (DISA)
If assigned in the Queuing Time Table of the incoming call
distribution group, any caller who is waiting in a queue will hear a
message.
→ 2.2.2.3 Queuing Feature
When answering the Timed Reminder Alarm, the user will hear a
message.
→ 2.24.3 Timed Reminder
*1
). Even though messages are stored separately for each site, the message numbers
Usage & Reference
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