Table of Contents
Advertisement
5.1 System Configuration—System
5.1 System Configuration—System
5.1.1 Class of Service (COS)
Description
Each extension must belong to a Class of Service (COS). By assigning certain extensions to a COS, it is
possible to control the behaviour and privileges of extension users (allowing or denying certain extensions
access to various features, extensions, and trunks) depending on the duties appointed to them.
Many extensions can belong to the same COS by assigning each extension the same COS number,
allowing the same restrictions and privileges to apply to a group of extensions.
The following features are controlled on a COS basis:
1.
2.1.2.2 Internal Call Block
2.
2.3.2 Call Forwarding (FWD)
3.
2.3.3 Do Not Disturb (DND)—DND Override
4.
2.4.3 Call Pickup
5.
2.5.4.3 Account Code Entry
6.
2.5.5.3 Trunk Access
7.
2.10.2 Executive Busy Override
8.
2.10.3 Call Monitor
9.
2.10.4.3 Off-hook Call Announcement (OHCA)
10.
2.10.4.4 Whisper OHCA
11.
2.7.1 Toll Restriction (TRS)/Call Barring (Barring)
12.
2.7.3 Extension Dial Lock
13.
2.7.5 Walking COS
14.
2.11.8 Trunk Call Limitation
15.
2.12.1 Call Transfer
16.
2.18.2 Door Open
17.
2.16.1 Direct Inward System Access (DISA)
18.
4.1.2.4 Call Forwarding (CF)—by ISDN (P-MP)
19.
2.22.1.1 Station Message Detail Recording (SMDR)—SMDR for Outgoing Trunk Calls
20.
5.1.4 Time Service—Time Service Switching
21.
5.1.6 Manager Features
22.
5.5.2 PT Programming
23.
2.9.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension—SDN Key
mode, SDN Walking COS, and assigning SDN buttons through PT programming
24.
2.29.1 User Container
COS for Unified Messaging
The Unified Messaging system has its own COS settings for controlling access to various functions.
(→ 3.2.1.11 Class of Service (COS))
Conditions
•
Walking COS
378
Feature Manual
Advertisement
Table of Contents
