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2.3.2 Call Forwarding (FWD)
•
Message Waiting
While calls are forwarded, Message Waiting information is not forwarded. The Message button light turns
on at the originally called extension. (→ 2.20.1 Message Waiting)
•
Idle Extension Hunting
Idle Extension Hunting applies to calls forwarded to a busy extension in an idle extension hunting group.
•
Second Line LCD Display Information for ICD Group Redirected Call
If an incoming call distribution receives a redirected call, the second line of the PT receiving the call can
be set to display either of the following information, through system programming.
–
The extension number and name of the extension or ICD Group that originally received the call.
–
The floating extension number and name of the ICD Group currently receiving the call.
[All Calls and Busy]
•
If the forward destination is not available to answer a call, this feature is cancelled and the original
destination will ring for the following type of call:
–
Doorphone call
–
Trunk calls via the ELCOT/CLCOT/LCOT or T1 (LCOT) cards
[No Answer and Busy/No Answer]
•
No Answer Time
The number of rings before the call is forwarded is programmable for each extension.
[Follow Me]
•
This feature is only available when the original extension has set "Remote Operation by Other
Extension" to "Allow" through COS programming.
[Parallel Ringing When Forwarding to Trunk]
•
KX-NSUN001, KX-NSUN010, KX-NSUN050, KX-NSUN100, KX-NSUN500, KX-NSUM001,
KX-NSUM010, KX-NSUM050, KX-NSUM100, KX-NSUM500, KX-NSUA001, KX-NSUA010,
KX-NSUA050, KX-NSUA100 or KX-NSUA500 must be installed to the Activation Key in order to use this
feature. One activation key is required for each extension that will use this feature.
•
Even though DSS buttons for the forwarding extension indicate that the extension is busy, it can still
receive calls. If another call is received, FWD—No Answer will operate as normal.
•
It is possible to set the forwarding extension to busy through system programming.
•
When the forwarding extension is a public device name
–
The No Answer Time setting is ignored: All calls are forwarded immediately, even if No Answer is
specified as the forwarding method.
–
If the forward destination is unavailable, the forwarding extension is treated as busy. (In this case, FWD
—Busy is ignored even if it is enabled.) However, if the original caller is on an analogue trunk, to which
busy signals/tones cannot be sent, the PBX will continue to try to connect to the forward destination
until a connection is established or the original caller hangs up.
–
It is possible to set the forwarding extension public device name to busy through ICD Group
programming.
•
If an extension goes on-hook while transferring a call to an extension ringing in parallel with a trunk, the
trunk will stop ringing for a moment, then begin ringing again.
•
This feature is not available when the outside destination is an ELCOT/CLCOT/LCOT trunk without
reverse circuit detection (→ 2.5.4.5 Reverse Circuit). It is also not available for channels of a T1 trunk set
to LCOT type.
•
This feature may not be available depending on the specifications of the telephone network.
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Feature Manual
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