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2.28.1
Background Music (BGM) .......................................................................................... 237
2.28.2
Outgoing Message (OGM) ......................................................................................... 238
2.29
User Container ............................................................................................................. 240
2.29.1
User Container ........................................................................................................... 241
2.29.1.1
User Container Configuration .................................................................................. 241
2.29.1.2
Personnel ................................................................................................................. 244
2.29.1.3
Editing User Settings ............................................................................................... 247
2.29.1.4
Security (Password) ................................................................................................. 247
2.29.1.5
Smart Desk Feature ................................................................................................. 248
2.29.1.6
Linking with LDAP User Information ........................................................................ 248
2.29.2
Call Control Feature ................................................................................................... 248
2.29.2.1
Main Device/Device Common ................................................................................. 248
2.29.2.2
Sub Device .............................................................................................................. 250
2.29.2.3
DSS Console ........................................................................................................... 251
2.29.2.4
Wireless Device ....................................................................................................... 251
2.29.2.5
Public (Mobile Phone) Device .................................................................................. 253
2.29.2.6
UM (Mailbox) ........................................................................................................... 257
2.29.2.7
Various Logs and Reports ....................................................................................... 258
2.29.2.8
CTI ........................................................................................................................... 258
3 Unified Messaging System ................................................................ 261
3.1
Unified Messaging System Administration .............................................................. 262
3.1.1
Unified Messaging System Overview ......................................................................... 262
3.1.2
System Administration ................................................................................................ 264
3.1.2.1
Custom Service Builder ........................................................................................... 264
3.1.2.2
Reserved ................................................................................................................. 265
3.1.2.3
Password Administration ......................................................................................... 265
3.1.2.4
System Backup/Restore .......................................................................................... 265
3.1.2.5
System Reports ....................................................................................................... 266
3.1.2.6
System Security ....................................................................................................... 266
3.1.3
Fax Server .................................................................................................................. 266
3.2
System and Subscriber Features .............................................................................. 269
3.2.1
System Features ........................................................................................................ 269
3.2.1.1
Alternate Extension Group ....................................................................................... 269
3.2.1.2
Auto Forwarding ...................................................................................................... 269
3.2.1.3
Automated Attendant (AA) ....................................................................................... 269
3.2.1.4
Automatic Two-way Recording for Manager ............................................................ 270
3.2.1.5
Broadcasting Messages .......................................................................................... 271
3.2.1.6
Call Services ............................................................................................................ 272
3.2.1.7
Call Transfer to Outside ........................................................................................... 272
3.2.1.8
Caller ID Call Routing .............................................................................................. 272
3.2.1.9
Caller ID Screening .................................................................................................. 273
3.2.1.10
Caller Name Announcement .................................................................................... 273
3.2.1.11
Class of Service (COS) ............................................................................................ 274
3.2.1.12
Company Greeting ................................................................................................... 274
3.2.1.13
Company Name ....................................................................................................... 275
3.2.1.14
Covering Extension .................................................................................................. 275
3.2.1.15
Custom Service ....................................................................................................... 275
3.2.1.16
Dialling by Name ...................................................................................................... 276
3.2.1.17
Emergency Greeting ................................................................................................ 276
3.2.1.18
Extension Group ...................................................................................................... 277
3.2.1.19
Fax Service .............................................................................................................. 277
3.2.1.20
Hold ......................................................................................................................... 277
3.2.1.21
Holiday Service ........................................................................................................ 278
12
Feature Manual
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