Using An Internal Certificate Authority - Polycom RealPresence 4000 Administrator's Manual

Polycom® RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator's Guide
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Using an Internal Certificate Authority

If your TLS certificate was created and issued by an Internal Certificate Authority, it may not
be seen as having been issued by a trusted Certificate Authority. The RMX Manager is not
downloaded successfully and a warning is received stating that the certificate was not
issued by a trusted Certificate Authority.
To add the Internal Certificate Authority as a trusted Certificate Authority:
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Reset the RMX:
In the RMX Management pane, click the Hardware Monitor button.
a
The Hardware Monitor pane is displayed.
Click the Reset (
b
Install the RMX Manager. For more information see "Installing the RMX Manager" on
page 20-2.
Navigate to the folder where the certificate (.cer) file is saved.
Open the certificate file.
Click the Detail tab.
Click the Copy to File button.
) button.
Polycom, Inc.