Polycom VMC 1000 Getting Started Manual
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Polycom VMC 1000 Getting Started Manual

Polycom VMC 1000 Getting Started Manual

Video media center
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Video Media Center -
VMC 1000
Getting Started Guide
Version 1.0.5

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Summary of Contents for Polycom VMC 1000

  • Page 1 Video Media Center - VMC 1000 Getting Started Guide Version 1.0.5...
  • Page 2 (e.g. a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice.

  • Page 3: Table Of Contents

    General Safety Precautions ......... 3 Setting Up the VMC 1000 Appliance ....... . 3 Unpacking the VMC 1000 Appliance .
  • Page 4 Video Media Center - VMC 1000 Getting Started Guide Setting Up the Network Configuration with a Serial Port (Optional) ..26 Next Steps ............29...

  • Page 5: Setting Up The Vmc 1000 Appliance

    Setting Up the VMC 1000 Appliance Overview This guide explains how to configure the VMC 1000 appliance as part of the Polycom video conferencing solution. This chapter contains the following sections: • Preparations • VMC 1000 Appliance Specifications • General Safety Precautions •...

  • Page 6: Vmc 1000 Appliance Specifications

    IE 7.0 (XP and Vista) • Monitor Resolution: 800 x 600, 256 colors or higher • A NIC card VMC 1000 Appliance Specifications The following are the specifications for the VMC 1000 appliance: • Hardware: VMC 1000 • Form Factor: 1U Rackmount •...

  • Page 7: General Safety Precautions

    General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the VMC 1000 appliance unit clean and free of clutter and well ventilated. • Decide on a suitable location for the equipment rack that will hold the VMC 1000 appliance, ensuring that it is near a grounded power outlet.

  • Page 8: Unpacking The Vmc 1000 Appliance

    Place the VMC 1000 appliance on a stable flat surface in the selected location. IMPORTANT: Please write down the serial number of the VMC 1000 that is on the bottom of the appliance prior to installing it in the rack.

  • Page 9: Connecting A Pc To The Vmc 1000 Appliance

    Setting Up the VMC 1000 Appliance Connecting a PC to the VMC 1000 Appliance This section explains how to connect the VMC 1000 appliance. To connect the PC to the VMC 1000 appliance: Turn on the VMC 1000 appliance. From the PC, go to Start>Control Panel>Network Connections.

  • Page 10: Next Steps

    Video Media Center - VMC 1000 Getting Started Guide Next Steps After you have completed setting up the VMC 1000 hardware, please proceed to the next chapter, “Licensing the VMC 1000 Appliance” page 7, to license the VMC 1000. Polycom, Inc.

  • Page 11: Licensing The Vmc 1000 Appliance

    If you did not write down the serial number for the VMC 1000 before you installed it in a rack, you can log into the VMC 1000 to obtain the serial number. Also, you can obtain the license file once you log into the VMC 1000.
  • Page 12 Video Media Center - VMC 1000 Getting Started Guide For the username, enter Administrator. For password, enter polycom. Click Login. The VMC Initialization & Licensing page appears. Polycom, Inc.

  • Page 13: Getting The Product License Key From Polycom Support

    Support” on page 9. Getting the Product License Key From Polycom Support Before you can configure the VMC 1000 appliance, you must register it and obtain a product license key. To get the product license key from Polycom Support: Gather all the paper licenses that came with the VMC 1000.
  • Page 14 As a result, the last key code generated is the only license you are required to enter into the VMC 1000. 10 Record the last key code generated for later entry into the VMC 1000 appliance.

  • Page 15: Adding The Product License Key To The Vmc 1000 Appliance

    Licensing the VMC 1000 Appliance Adding the Product License Key to the VMC 1000 Appliance In order for the VMC 1000 to work, you must add the product license key you downloaded from Polycom Support to the VMC 1000. To add the product license key for the VMC 1000 appliance: Log back into the VMC 1000.

  • Page 16: Getting A Permanent Vmc 1000 License File From Polycom Support

    Getting a Permanent VMC 1000 License File From Polycom Support The VMC 1000 ships with a temporary license file, which you can use until you get a permanent one. To obtain a permanent license file with no expiration date, use the following procedure.

  • Page 17: Uploading The Permanent Vmc 1000 License File

    Licensing the VMC 1000 Appliance Uploading the Permanent VMC 1000 License File To complete the licensing process for the VMC 1000, you must upload the permanent VMC 1000 license file. To upload the permanent VMC 1000 license file: From the VMC Initialization & Licensing menu, click License Management.

  • Page 18: Editing The Network Configuration

    To restart the VMC 1000 appliance: From the VMC Initialization & Licensing menu, click System Status. Click the Restart Server button. You can also restart the VMC 1000 appliance if any of the service’s status lights are red instead of green. Polycom, Inc.

  • Page 19: Next Steps

    Licensing the VMC 1000 Appliance Next Steps After you have completed the licensing process, please proceed to the next chapter, “Configuring the VMC 1000 Appliance” on page 17, to finish configuring the VMC 1000 appliance. Polycom, Inc.
  • Page 20 Video Media Center - VMC 1000 Getting Started Guide Polycom, Inc.

  • Page 21: Configuring The Vmc 1000 Appliance

    Configuring the VMC 1000 Appliance Overview This guide explains how to configure the VMC 1000 appliance as part of the Polycom video conferencing solution. This chapter contains the following sections: • Configuring the VMC 1000 Appliance • Monitoring the Status of the VMC 1000 Appliance •...

  • Page 22: Logging Into The Administrator Ui

    WARNING: You MUST make sure that the Site URL is set to the IP address of the domain name assigned to the VMC 1000. If you do not, you cannot configure the RSS 2000 to work with the VMC 1000, nor can your users access the Viewer Portal.

  • Page 23: Synchronizing The Vmc 1000 Time Settings

    Use the Time Settings page to synchronize time on the VMC 1000. You can either synch the time of the VMC 1000 with your PC or with an NTP server. To synchronize the VMC 1000 time settings with your PC: From the VMC Initialization &...

  • Page 24: Other Configurations

    Other Configurations Setting Alerts for CPU, Disk, and Memory Usage The VMC 1000 allows you to set up a notification system for when your CPU, disk space, or memory usage on the appliance meets or exceeds a pre-assigned level. When these levels are met or exceeded, VMC 1000 sends an e-mail to the system administrator to take the appropriate action.
  • Page 25 The Other Configuration page appears. In the CPU Usage Alert row, click the Edit button. In the Value field, enter the percent of used VMC 1000 CPU resources before a system administrator is alerted by mail. The default value is 50.
  • Page 26 In the Memory Usage Alert row, click the Edit button. In the Value field, enter the value (in megabytes) of available system memory on the VMC 1000 before a system administrator is alerted by mail. The default value is 200.

  • Page 27: Configuring The Viewer Portal

    Configuring the VMC 1000 Appliance In the Email “From” address row, click the Edit button. Enter the mail address for the VMC 1000 appliance that sends the alert. Click the Save button. In the Email host row, click the Edit button.

  • Page 28: Restarting The Vmc 1000 Appliance

    Click Save. The VMC 1000 time zone displays for all broadcasts. Restarting the VMC 1000 Appliance In order for the configuration to be complete, you must restart the VMC 1000 appliance. To restart the VMC 1000 appliance: From the VMC Initialization & Licensing menu, click System Status.

  • Page 29: Port Information For The Vmc 1000

    Configuring the VMC 1000 Appliance Port Information for the VMC 1000 Your network’s firewall could interfere with the VMC 1000 and the RSS 2000’s ability to share data using certain ports. The following table explains important port requirements you should observe when setting up data sharing between the VMC 1000 and the RSS 2000.
  • Page 30 Video Media Center - VMC 1000 Getting Started Guide Setting Up the Network Configuration with a Serial Port (Optional) Optionally, using a serial port connection between your PC and the VMC 1000, you can: • Display the IP address of the VMC 1000.
  • Page 31 Configuring the VMC 1000 Appliance 11 Enter polycom. The Video Media Center window appears. Polycom, Inc.
  • Page 32 NOTE: Changing the password here only changes the password for this serial connection. It DOES NOT change the password for the VMC 1000 Administrator — Change the IP address of the VMC 1000 by entering: set lan1 static <IP address> mask <IP address> gw <gateway address>...
  • Page 33 VMC 1000. — Show a list of commands by entering: help or ? — Log out of the VMC 1000 serial port interface by entering: quit Next Steps After you have logged into the VMC 1000, use the Administrator interface to configure your users to broadcast and view programs.
  • Page 34 Video Media Center - VMC 1000 Getting Started Guide Polycom, Inc.

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