Polycom® RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator's Guide
Resetting the Collaboration Server (RMX)
System Reset saves system configuration changes and restarts the system with the latest
settings.
To reset the RMX:
1
2
When the RMX system is reset, during RMX startup the Progress Bar appears at the bottom
of the RMX Status pane.
The progress bar displays the amount of time remaining for the reset process to complete:
left to right.
The duration of the Startup depends on the type of activity that preceded the MCU reset. For
example: Fast Configuration Wizard, New Version installation, Version Upgrade, Restore
Last Configuration etc.
When resetting the RMX from the Hardware Monitor, sometimes SIP endpoints may remain
connected, although the conference ended.
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In the RMX Management pane, click the Hardware Monitor button.
The Hardware Monitor pane is displayed.
Click the Reset (
) button.
. The Startup progress is also indicated by a green bar moving from
Polycom, Inc.
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