Required Information - Polycom RealPresence 4000 Administrator's Manual

Polycom® RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator's Guide
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Upgrading to Multiple Services
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If the RealPresence Collaboration Server (RMX) 2000 you are upgrading does not include RTM
ISDN or RTM LAN cards, you must install at least one RTM LAN card to enable the definition of
multiple Network Services. If no RTM ISDN or RTM LAN cards are installed, the RealPresence
Collaboration Server (RMX) 2000 works in a single Network Service mode and an alarm is issued by
the system. For more details about the installation of RTM LAN cards, see the RealPresence
Collaboration Server (RMX) 2000 Hardware Guide.
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Gather Network Equipment and Address Information - IP Network Services

Required Information

It is important that before connecting multiple networks and implementing Multiple
Services in the RMX, that you obtain the information needed to complete the IP Network
Service configuration for each connected network from your network administrator.
Table 16-30
Parameter
Signaling Host IP address
16-58
Place several calls and run conferences to ensure that the system is configured
correctly."Gather Network Equipment and Address Information - IP Network Services
Required Information" on page 16-40.
Gather Network Equipment and Address Information for each of the networks that will
be connected to the RMX unit. For a list of required address, see RMX 1500/2000/4000
Getting Started Guide, "Gather Network Equipment and Address Information" on page 2-2.
Upgrade to the new version and install the activation key that contains the Multiple
Services license as described in the RealPresence Collaboration Server (RMX) 1500/2000/
4000 Release Notes for Maximum Security Environments
Place several calls and run conferences to ensure that the system upgrade was
completed successfully.
Modify the required System Flag to enable Multiple Services, DO NOT reset the MCU
yet.
Connect the additional network cables to the RMX and change existing connections to
match the required configuration as described in the "RealPresence Collaboration Server
(RMX) Hardware Installation" on page 16-59.
At this point, the Management Network can be modified to match the required local
network settings.
Reset the MCU.
Connect to the MCU and Add the required IP Network Services to accommodate the
networks connected to the RMX unit.
Select a Network Service to act as default for dial out and gateway calls for which the
Network Service was not selected.
Place several calls and run conferences to ensure that the system is configured correctly.
Network Equipment and Address Information per IP Network Service
Local Network Settings Note
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