Polycom RealPresence 4000 Administrator's Manual page 727

6
DO NOT click Reset. Doing so may corrupt the Virtual Machine.
This procedure allows an administrator to update the MCU instance without requiring the
administrator to reregister the product.
Updating the MCU instance requires the previously used activation key. If you no longer have the
activation key, contact support before starting this procedure.
See
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To update the MCU instance:
1
Polycom, Inc.
Right-click on the MCU virtual machine, then click Power > Restart Guest
The virtual machine and the MCU instance restart.
http://kb.vmware.com/selfservice/microsites/
On the RealPresence Collaboration Server menu, click Administration > Software
Management > Backup Configuration.
Chapter 21-RMX Administration and Utilities
before proceeding.
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