Polycom RealPresence 4000 Administrator's Manual page 729

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If the Product Activation dialog box does not appear, go to Setup --> Product Activation to display
the dialog box.
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10 Browse to the Restore Directory Path where the backed up configuration files are stored
Polycom, Inc.
The Collaboration Server Web Client opens and the Product Activation dialog box appears
with the serial number filled in:
In the Activation Key field, enter or paste the Product Activation Key that was used on the
previous MCU.
Click OK.
A message indicating that the Product Activation Key was loaded successfully appears.
If the Product Activation Key fails to load, please contact your vendor.
Click OK.
On the RealPresence Collaboration Server menu, click Administration > Software
Management > Restore Configuration.
and then click Restore.
Chapter 21-RMX Administration and Utilities
21-83