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RealPresence RMX 2000
Polycom RealPresence RMX 2000 Manuals
Manuals and User Guides for Polycom RealPresence RMX 2000. We have
4
Polycom RealPresence RMX 2000 manuals available for free PDF download: Administrator's Manual, Deployment Manual, Getting Started Manual, Hardware Manual
Polycom RealPresence RMX 2000 Administrator's Manual (1101 pages)
Collaboration Server
Brand:
Polycom
| Category:
Server
| Size: 39 MB
Table of Contents
Limitation of Liability
2
Table of Contents
3
Overview
32
Who Should Read this Guide
33
About the Realpresence Collaboration Server System
34
Network Services Guidelines
35
ISDN Networks
36
Differences between Mpmx and Mpmrx Media Cards
37
General Realpresence Collaboration Server Supported Features
38
Software Prerequisites and Guidelines
40
Conferencing Modes Overview
42
Video Protocol Support in CP Conferences
44
Video Switching (VSW) Conferencing Guidelines
45
AVC Basic Conferencing Parameters
47
Supplemental Conferencing Features
48
SVC-Based Conferencing
49
SVC Conferencing Guidelines
50
MCU Supported Resolutions for SVC Conferencing
52
Mixed CP and SVC Conferencing
53
MCU Resource Capacities for Mixed CP and SVC Conferences
54
Using Conference Profiles
56
Conferencing Capabilities in the Various Conferencing Modes
57
Default Profile Settings in CP Conferencing Mode
58
Default Profile Settings in SVC Only Conferencing Mode
60
Default Profile Settings in a Mixed CP and SVC Conferencing Mode
61
Viewing the List of Conference Profiles
63
Profiles Toolbar
65
Deleting a Conference Profile
66
Exporting and Importing Conference Profiles
67
Exporting Selected Conference Profiles
68
Importing Conference Profiles
69
Defining AVC-Based Conference Profiles
71
Defining AVC CP Conferencing Profiles
71
Additional Information for Setting CP Profiles
108
Gathering Phase Guidelines
109
Gathering Phase Duration
110
Enabling the Gathering Phase Display
111
Guidelines for Using the Overlay Layouts
112
Selecting the Overlay Layouts
113
Site Names Definition
114
Guidelines
115
Site Names Display Position
116
Sending Text Messages During a Conference Using Message Overlay
118
Sending Messages to All Conference Participants Using Message Overlay
119
Sending Messages to Selected Participants Using Message Overlay
120
Defining an AVC Video Switching Conference Profile
122
H.264 High Profile Support in Video Switching Conferences
125
Defining SVC and Mixed CP and SVC Conference Profiles
127
Defining Mixed CP and SVC Conferencing Profiles
139
Video Protocols and Resolution Configuration for CP Conferencing
141
H.264 High Profile Support in CP Conferences
142
Hd1080P60 Resolution Guidelines
143
CP Conferencing with H.263 4CIF
144
Video Resource Usage
145
Default Minimum Threshold Line Rates and Resource Usage Summary
146
Resolution Configuration for CP Conferences
147
Resolution Configuration - Basic
149
Resolution Configuration - Detailed
150
Resolution Configuration Sliders
151
Modifying the Resolution Configuration in Mpmx Card Configuration Mode
153
Flag Settings
154
Minimum Frame Rate Threshold for SD Resolution
155
W448P Resolution
156
Content
157
Collaboration Server System Flag Settings
158
Sharing Content During Conferences
159
Content Sharing Using H.239 Protocol
160
Content Sharing Using People+Content Protocol
161
Content Media Protocols
162
Content Transmission Methods
163
Fixed Rate
164
Guidelines for Sharing Contents Using Multiple Content Resolutions
165
Content Settings
166
H.263
167
Guidelines for Sharing Content Using H.264 HD
168
Content Sharing Related Issues
169
Guidelines for Sending Content to Legacy Endpoints
170
Exclusive Content Mode
171
Forcing Other Content Capabilities
172
Useful Procedures in Content Sharing
173
H.264 Cascade Optimized Content Sharing
175
Selecting a Customized Content Rate
176
Sharing Content in Multiple Content Resolutions Mode
177
Giving and Canceling Token Ownership (AVC Participants)
178
Stopping a Content Session
179
Content Sharing Reference Tables
180
H.264 Resolution Per Content Rate Tables
181
H.264 Highest Common Content Rates Tables
182
H.264 Cascade Optimized (Fixed) Content Rates Tables
184
Implementing Media Encryption for Secured Conferencing
186
Media Encryption Guidelines
186
Mixing Encrypted and Non-Encrypted Endpoints in One Conference
187
Direct Connection to the Conference
188
Connection to the Entry Queue
189
Recording Link Encryption
190
Setting the Encryption Flags
191
Enabling Encryption at the Participant Level
192
Monitoring the Encryption Status
193
Setting Conferences for Telepresence Mode (AVC CP)
195
Collaboration Server Telepresence Mode Guidelines
195
Automatic Detection of Immersive Telepresence (ITP) Sites
196
Cropping
197
Room Switch Telepresence Layouts
200
Guidelines for Managing the Room Switch Telepresence Layouts by the MCU
201
Speaker Priority in CP Video Layouts
202
Selecting Speaker Priority
205
Guidelines for Sending Content to Legacy Endpoints in Telepresence Conferences
206
Enabling Telepresence Mode
207
Monitoring Telepresence Mode
209
Monitoring Participant Properties
210
Creating Multiple Cascade Links between Telepresence Conferences
211
Enabling and Using Multiple Cascade Links
212
Creating a Link Participant
214
Participant Link in the Dial in RMX
216
Monitoring Multiple Cascade Links
217
Additional Conferencing Information
219
Video Preview
219
Workstation Requirements to Display Video Preview
220
Previewing the Participant Video
221
Auto Scan and Customized Polling in Video Layout
223
Customized Polling
224
Packet Loss Compensation - LPR and DBA
226
Enabling Lost Packet Recovery
227
Monitoring Lost Packet Recovery
228
Layout Indications
230
Indication Threshold Values
231
Recording Indications
233
Layout Indications Icon Display Positions
234
Lecture Mode
236
Enabling the Automatic Switching
238
Lecture Mode Monitoring
239
Restricting Content Broadcast to Lecturer
241
Muting Participants Except the Lecturer
242
Enabling the Mute Participants Except Lecturer Option
243
Audio Algorithm Support
244
Mono
245
Stereo
246
Monitoring Participant Audio Properties
248
Automatic Muting of Noisy Endpoints
249
Automatic Muting of Noisy Endpoints
250
Automatic Muting of Noisy Endpoints at the MCU Level
251
Permanent Conference
252
Enabling a Permanent Conference
253
Closed Captions
254
Enabling Closed Captions
255
Defining Cascading Conferences
256
Cascading Link Properties
256
Guidelines for Setting the Video Layout in Cascading Conferences
257
Flags Controlling Cascading Layouts
258
Possible Cascading Topologies
259
Basic Cascading Using IP Cascaded Link
260
Automatic Identification of the Cascading Link
261
Guidelines
262
Gateway to MCU Calls Via ISDN Cascading Link
263
MCU to MCU Calls Via ISDN Cascading Link
264
Suppression of DTMF Forwarding
269
Star Cascading Topology
270
Creating a Cascade Enabled Dial-Out/Dial-In Participant Link
272
Cascading Via Entry Queue
277
Creating the Cascade-Enabled Entry Queue
278
Creating the Dial-Out Cascaded Link
279
Enabling Cascaded Conferences Without Password
281
Ning on the Realpresence Collaboration Server
282
Cascading Conferences - H.239-Enabled MIH Topology
283
MIH Cascading Levels
284
MIH Cascading Guidelines in CP Licensing
285
MGC to Realpresence Collaboration Server Cascading
288
Meeting Rooms
299
Use Time out as DTMF Delimiter
300
Use Time out as DTMF Delimiter
302
Meeting Room Toolbar & Right-Click Menu
303
Creating a New Meeting Room
304
Entry Queues, Ad Hoc Conferences and SIP Factories
305
Defining a New Entry Queue
306
Listing Entry Queues
310
Setting a Transit Entry Queue
311
IVR Provider Entry Queue (Shared Number Dialing)
312
Using External IVR Services Via the MCCF-IVR Package
313
Call Flows
314
Guidelines for Using External IVR Services Via the MCCF-IVR Package
315
Configuring the MCU to Support External IVR Services Via the MCCF-IVR
316
SIP Factories
317
SIP Registration & Presence for Entry Queues and SIP Factories with SIP Servers
319
Monitoring Registration Status
320
Gateway to Polycom® Distributed Media Application™ (DMA™) 7000
321
Address Book
322
Address Book
323
Viewing the Address Book
323
Displaying and Hiding the Group Members in the Navigation Pane
324
Displaying and Hiding the Address Book
325
Adding a Group from the Address Book to Conferences
326
Managing the Address Book
328
Substituting E.164 Number in Dial String
334
Modifying Participants in the Address Book
335
Deleting Participants from the Address Book
336
Copying or Moving a Participant
337
Searching the Address Book
338
Filtering Address Book Data Using a Predefined Pattern
339
Filtering Address Book Data Using a Custom Pattern
340
Clearing the Filter
342
Obtaining the Display Name from the Address Book
343
Importing and Exporting Address Books
344
Upgrading and Downgrading Considerations
345
Scheduling Reservations
347
Reservations
348
Using the Reservation Calendar
349
Reservations Views
350
Today View
351
Changing the Calendar View
352
Scheduling Conferences Using the Reservation Calendar
354
Managing Reservations
360
Adjusting the Start Times of All Reservations
362
Deleting Reservations
364
Operator Assistance & Participant Move
366
Operator Conference Guidelines
367
To Define a Conference IVR Service with Operator Assistance Options
368
To Define an Entry Queue IVR Service with Operator Assistance Options
370
To Define a Conference Profile for an Operator Conference
371
Starting an Ongoing Operator Conference
373
Saving an Operator Conference to a Template
376
Starting an Operator Conference from a Template
377
Monitoring Operator Conferences and Participants Requiring Assistance
378
Participant Alerts List
379
Audible Alarms
380
Conference Templates
381
Operator Assistance & Participant Move
367
Conference Templates
382
Using Conference Templates
382
Creating a New Conference Template
383
Saving an Ongoing or AVC-CP Operator Conference as a Template
389
Starting an Ongoing Conference from a Template
390
Starting an Operator Conference from a Template (AVC Conferencing)
391
Scheduling a Reservation from a Conference Template
392
Deleting a Conference Template
394
Exporting Conference Templates
395
Exporting Selected Conference Templates
396
Importing Conference Templates
397
Start a Conference
400
Start an AVC CP Conference from the Conferences Pane
401
General Tab
402
Participants Tab
406
Information Tab
408
Media Sources Tab
409
Starting a Mixed CP and SVC or SVC Only Conference from the Conferences Pane
410
Scheduling an AVC-Based Reservation
411
Starting an Ongoing Conference from a Template
412
Starting a Meeting from Microsoft Outlook Using Polycom Add-In
413
Conference and Participant Level Operations
414
Paste Conference as
415
Participant Operations
416
Copy, Cut and Paste Participant
418
Paste Participant as
419
Moving Participants between Conferences
420
Moving Participants Options
421
Polycom Conferencing for Microsoft Outlook
422
Setting up the Calendaring Solution
423
Calendaring Guidelines
428
Creating and Connecting to a Conference
430
Connecting to a Conference
431
Collaboration Server Standalone Deployment
432
Conference and Participant Monitoring
433
Multi-Selection
434
Conference Level Monitoring
435
Monitoring the Conference in the Conference List Pane
436
Viewing the Properties of CP and Mixed CP and SVC Conferences
438
Viewing the Properties of Ongoing SVC Conferences
450
Monitoring of Operator Conferences and Participants Requiring Assistance
455
Requesting Help
456
Request to Speak
457
Participant Level Monitoring
458
Participant Connection Monitoring (AVC and SVC-Based Connections)
459
Viewing the Properties of Participants
463
Monitoring IP Participants
464
Monitoring SIP BFCP Content
475
Detecting Endpoint Disconnection
476
Monitoring ISDN/PSTN Participants
477
Monitoring Telepresence Participant Properties
484
Recording and Streaming Conferences
485
RSS Systems
486
Defining the Dial out Recording Link
487
Enabling the Recording Features in a Conference IVR Service
488
Enabling the Recording in the Conference Profile
489
Dial out Recording Link Encryption
491
Dial out Recording Link Settings
492
Recording Layout
493
Using the Collaboration Server Web Client to Manage the Recording Process
494
Using DTMF Codes to Manage the Recording Process
496
Users, Connections, and Notes
497
Administrator Read-Only
498
Adding a New User
499
Deleting a User
500
Changing a User's Password
501
Renaming a User
502
Guidelines for Defining a Machine Account
503
Connections
504
IP Network Services
506
Collaboration Server IP Network Services Overview
506
Management Network (Primary)
507
Entities
508
Modifying the Management Network
509
Modifying the Default IP Network Service
517
Ethernet Settings
533
IP Network Monitoring
537
LAN Redundancy
543
Rmx) 1800
544
Signaling and Management Redundancy
545
Rmx) 4000
546
Management Redundancy on Realpresence Collaboration Server (RMX) 1800
547
Configuration Requirements
548
Network Traffic Control
549
SIP Proxy Failover with Polycom® Distributed Media Application™ (DMA™) 7000
550
Defining ISDN/PSTN Network Services
553
Adding/Modifying ISDN/PSTN Network Services
555
Modifying an ISDN/PSTN Network Service
561
Network Security
563
Guidelines
565
Resource Allocation and Capacity
567
Upgrading to Multiple Services
568
Realpresence Collaboration Server (RMX) Hardware Installation
569
Realpresence Collaboration Server (RMX) 4000 Multiple Services Configuration
570
Realpresence Collaboration Server (RMX) 2000 Multiple Services Configuration
571
Realpresence Collaboration Server (RMX) 1800 Multiple Services Configuration
573
Realpresence Collaboration Server (RMX) 1500 Multiple Services Configuration
574
Collaboration Server Configuration
575
IP Network Service Definition
576
Field Description
579
Setting a Network Service as Default
585
Signaling Host IP Address and MCU Prefix in GK Indications
586
Gateway Profiles
587
Hardware Monitor
588
Reserving Video Resources for a Conference
589
Monitoring Conferences
590
Resource Report
591
Port Usage Gauges
592
NAT (Network Address Translation) Traversal
593
Business to Business Connections
594
FW (Firewall) NAT Keep Alive
595
System Configuration in SBC Environments
596
IVR Services
597
IVR Services List
597
IVR Services Toolbar
598
Adding Languages
599
Uploading a Message File to the Collaboration Server
600
Defining a New Conference IVR Service
602
Change to Chairperson
620
Controlling the Receipt of In-Band and Out-Of-Band DTMF Codes
621
Setting a Conference IVR Service or Entry Queue IVR Service as the Default Service
627
Modifying the Conference or Entry Queue IVR Service Properties
629
Replacing the Music File
630
Creating Audio Prompts and Video Slides
631
Recording a New Audio Message
633
Creating a Welcome Video Slide
635
Inviting Participants Using DTMF
636
Guidelines
637
Disabling the Invite Participant Option
640
External IVR Service Control
641
Default IVR Prompts and Messages
642
Volume Control of IVR Messages, Roll Call and Music
646
IVR Services in TIP-Enabled Conferences
647
Call Detail Record (CDR) Utility
648
Multi-Part CDR Files
649
Enabling the Multi-Part CDR Option
650
Viewing, Retrieving and Archiving Conference Information
651
Multi-Part CDR File Display
652
Refreshing the CDR List
653
Gateway Calls
654
Call Flows
655
Gateway IVR Dialing for IP Participants
658
Direct Dialing Using IP Addresses
659
Calling a SIP Endpoint in a Remote Domain
661
ISDN Participants
662
Destination Numbers
663
Configuring the Gateway Components on the Collaboration Server
665
Defining the Conference Profile for Gateway Calls
668
Defining the Gateway Profile
669
System Configuration
670
Disconnect on Busy
672
Gateway Session Parameters
673
Connected Participant Parameters
674
Direct Dialing from ISDN/PSTN Endpoint to IP Endpoint Via a Meeting Room
675
Dialing to Polycom® Realpresence DMA System
677
Calling the Realpresence DMA Via Gateway IVR
678
Automatic Dial String Generation
679
PSTN Dial-In Using GK Prefix
680
Deploying a Polycom RMX™ Serial Gateway S4GW
681
RMX Manager Application
682
Installing the RMX Manager Application
682
Guidelines
683
Downloading the Installation Files from Polycom Support Site
684
Accessing the RMX Manager Installer from the Login Screen
685
Installing the RMX Manager for Multi-User Capability
687
Starting the RMX Manager Application
689
Connecting to the MCU
691
RMX Manager Main Screen
692
Use Other RMX Manager UI Components
694
Grouping the Participants by MCU
696
Start Monitoring/Stop Monitoring
697
Modifying the MCU Properties
698
Changing the RMX Manager Language
699
Installing RMX Manager in Secure Communication Mode
701
Using an Internal Certificate Authority
705
Use the RMX Web Client
708
Starting the RMX Web Client
708
RMX Web Client Screen Components
710
Conferences List
712
List Pane
713
System Alerts
714
Port Usage Gauges
715
MCU State
716
Displaying and Hiding the Address Book
717
Conference Templates
718
Customizing the Main Screen
719
Increasing and Decreasing the Text Size
720
Administration and Utilities
722
System and Participant Alerts
722
System Alerts
723
Participant Alerts
725
RMX Time
726
Resource Management
728
MCU Capacities in Mixed CP and SVC Conferencing
730
AVC Conferencing - Video Switching Resource Capacity
731
Resource Usage in AVC CP Conferencing
732
Video/Voice Port Configuration - Mpmrx
733
Configuring the Video/Voice Resources
734
Resource Reports
735
Displaying the Resource Report
736
Resource Reports for Collaboration Server 1800 and 2000/4000 with Mpmrx
737
Port Gauge
738
Card Configuration Mode
739
Collaboration Server 2000/4000 Resource Capacity
741
Polycom Realpresence DMA System
742
Port Usage Threshold
743
SIP Dial-In Busy Notification
744
Port Usage Gauges
745
System Information
747
SNMP (Simple Network Management Protocol)
748
Support for MIB-II Sections
749
Unified MIB
750
Traps
752
Status Trap
753
Defining the SNMP Parameters in the Collaboration Server
755
Audible Alarms
762
Audible Alarm Permissions
763
Replacing the Audible Alarm File
764
Multilingual Setting
765
Banner Display and Customization
766
Guidelines
767
Sample 2 Banner
768
Customizing Banners
769
Banner Display
770
Main Screen Banner
771
Software Management
772
Using Software Management
773
Ping the Collaboration Server
774
Notification Settings
775
Logger Diagnostic Files
776
Information Collector
778
Ultra Secure Mode
779
Using the Information Collector
780
Step 2: Saving the Compressed File
781
Step 3: Viewing the Compressed File
782
Retrieving Auditor Files
783
Auditor File Viewer
784
Audit Events
787
Transactions
789
Activex Bypass
790
Resetting the Collaboration Server
791
Modifying System Flags
793
Manually Added and Deleted System Flags
794
Manually Adding Flags to the CS_MODULE_PARAMETERS Tab
834
Deleting a Flag
836
Customizing the Default Auto Layout
837
LEGACY_EP_CONTENT_DEFAULT_LAYOUT Flag
839
Automatic Password Generation Flags
840
Flags Specific to Maximum Security Environments - Ultra Secure Mode
842
Ultra Secure Mode
843
Enabling Ultra Secure Mode
845
ULTRA_SECURE_MODE System Flag
846
System Flags Affected by Ultra Secure Mode
847
Certificate Management
849
Adding Certificates to the Certificate Repository
850
Trusted Certificates
851
Personal Certificates
854
Certificate Validation
856
CRL (Certificate Revocation List)
857
Removing a CRL
859
Certificate Revocation
860
Self-Signed Certificate
861
Emergency CRL (Certificate Revocation List) Update
863
SIP TCP Keep-Alive
867
Keep Alive Frequency
869
Managing the System Users
870
Managing the User Login Process
871
Password Length
872
Maximum Repeating Characters
873
Temporary User Lockout
874
Controlling User Sessions
875
Erase Session History after Logout
876
Guidelines for Customizing the Login Page Banner
877
Sample 3 Banner
878
Banner Display
880
Main Screen Banner
881
MS Active Directory Integration
882
Guidelines
883
Enabling Active Directory Integration
884
Restoring the Collaboration Server Using the USB Port
885
MLPP (Multi Level Precedence and Preemption)
886
Enabling Precedence
887
Dial-Out Calls
890
Configuring and Modifying Precedence Domains and DSCP Values
891
System Flags
892
IEEE 802.1X Authentication
893
Enabling and Configuring 802.1X Authentication
894
System Flags
895
Disabling 802.1X Authentication
896
Enabling, Disabling and Modifying the White List
897
Alternative Network Address Types (ANAT)
899
BFCP over UDP – AS-SIP Content
900
Enabling AS-SIP Content
901
Internet Control Message Protocol (ICMP)
902
Password Encryption
903
Non-Hashed Passwords
905
Media Encryption and Authentication
906
Collaboration Server Hardware Monitoring
908
Viewing the Status of the Hardware Components
908
HW Monitor Pane Toolbar
910
To View the Supporting Hardware Components Properties
916
Temperature Thresholds
918
Diagnostic Mode
919
Appendix A - Disconnection Causes
922
ISDN Disconnection Causes
927
Appendix B - Active Alarms
932
Appendix C - CDR Fields, Unformatted File
944
Event Records
946
Event Specific Fields
947
Disconnection Cause Values
978
Appendix D - Ad Hoc Conferencing and External Database Authentication
982
Ad Hoc Conferencing with Authentication
983
Application
984
Conference Access with External Database Authentication
985
Conference Access Validation - All Participants (Always)
986
Conference Access Validation - Chairperson Only (Upon Request)
987
System Settings for Ad Hoc Conferencing and External Database Authentication
988
Authentication Settings
989
Enabling External Database Validation for Starting New Ongoing Conferences
990
Enabling External Database Validation for Conferences Access
991
Appendix E - Participant Properties Advanced Channel Information
993
Appendix F- Secure Communication Mode
995
Certificate Requirements
996
Creating/Modifying System Flags
997
Alternate Management Network
999
Appendix G - Configuring Direct Connections to the Collaboration Server
1000
Connect to the Management Network
1004
Connect to the Alternate Management Network (1500/2000/4000)
1006
Connect to the Collaboration Server Using a Modem (1500/2000/4000)
1008
Procedure 4: Connect to the Collaboration Server
1013
Appendix H - Deployment into Microsoft Environments
1014
Lync 2013 SVC Connectivity to Realpresence Collaboration Servers
1015
Backward Compatibility to Lync 2010
1016
Video Resource Requirements and Implications
1017
Limit Maximum Resolution for MS SVC Using a System Flag
1018
System Flags for Cropping Control
1019
Sharing Content During a Conference
1020
Cisco TIP Support
1023
Monitoring Participant Properties - Channel Status Tab
1024
Monitoring Participant Properties - Channel Status - Advanced Tab
1025
Deployment Architecture 1 - Realpresence Hosted Conferences
1026
Deployment Architecture 2 - Realconnect Cascaded Conferences
1027
Look and Feel for Lync Clients and Group Series Endpoints
1028
Video Resource Requirement Selection in Lync 2013 AVMCU Cascade
1029
Video Forcing and Changing Layout in Lync 2013 AVMCU Cascade
1030
Initiate and Connect to a Conference
1032
Call Admission Control
1033
Monitoring Participant Connections
1034
Active Alarms and Troubleshooting
1035
ICE Active Alarms
1036
Troubleshooting
1037
Appendix I - Polycom Open Collaboration Network (POCN)
1039
Appendix I - Polycom Open Collaboration Network (POCN)
1039
Collaboration with Cisco's Telepresence Interoperability Protocol (TIP)
1039
Deployment Architectures
1040
Call Flows
1044
Multipoint Call Without DMA
1045
Company to Company Models Using a Service Provider
1046
Call Flow
1048
Multipoint Call Via Service Provider - Model 2
1049
Call Flow
1051
Administration
1052
Cisco Equipment
1053
Configuring the Collaboration Server
1054
Configuring Entry Queues and IVR Services
1055
Procedure 1: Set the MIN_TIP_COMPATIBILITY_LINE_RATE System Flag
1056
SIP Calls to DMA or CUCM
1057
To Register with DMA Gatekeeper
1058
Procedure 4: Configuring a TIP Enabled Profile on the Collaboration Server
1059
Content Sharing Behavior
1064
Procedure 6: Configuring a Meeting Room on the Collaboration Server
1065
Collaboration with Microsoft and Cisco
1066
Deployment Architecture
1067
Call Flow
1070
Administration
1071
TIP Layout Support & Resource Usage
1073
Configuring the Microsoft, Cisco and Polycom Components
1074
Content Sharing Behavior
1079
Encryption
1080
Resolution Configuration
1083
Endpoints
1084
Operations During Ongoing Conferences
1085
Lync Participants (RTV)
1087
Known Limitations
1088
Appendix J - Restore Defaults
1090
Perform a Comprehensive Restore
1092
Appendix K - SIP RFC Support
1096
Appendix L - Media Traffic Shaping
1098
System Flags
1099
Appendix M - Homologation for Brazil
1100
Flag Name: H323_TIMERS_SET_INDEX
1101
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Polycom RealPresence RMX 2000 Deployment Manual (174 pages)
Collaboration Server Deployment Guide for Maximum Security Environments
Brand:
Polycom
| Category:
Server
| Size: 10 MB
Table of Contents
Table of Contents
3
First Time Installation and Configuration
7
Workstation Requirements
7
Required IT Infrastructure
7
Dns
8
NTP Servers
8
Certificate Authority Server
8
RMX Hardware
9
Installation and Configuration
9
Procedure 1: Hardware Installation and Setup
10
Installing the Telescopic Rail Runners on the Rack
11
Telescopic Rail Runners Accessory Kit
11
Telescopic Rail Runner Assembly
12
Installing the RMX 1500
14
Optional. Installing the RTM ISDN 1500 Card on the RMX 1500
14
Mounting the Collaboration Server 1500 in a Rack
15
Connecting Cables to the RMX 1500
17
Installing the RMX 2000
18
Optional. Installing the RTM ISDN Card on the RMX 2000
18
Mounting the Collaboration Server 2000 in a Rack
18
Connecting Cables to the RMX 2000
19
Installing the RMX 4000
21
Optional. Installing the RTM ISDN Card on the RMX 4000
21
Mounting the Collaboration Server 4000 in a Rack
22
Connecting the RMX 4000 to the Power Sources
23
Connecting Cables to the RMX 4000
25
Procedure 2: Gather Network Equipment and Address Information
26
IP Services
26
Management Network
26
Signaling Network
26
IP Network Services Required Information
26
ISDN/PSTN Services
27
Procedure 3: First Entry Configuration
27
Product Registration
28
Obtaining the Activation Key
28
First-Time Power-Up and Connection to MCU
28
Configuring the Workstation for Direct Connection
28
Connecting to the Default Management Network
30
Product Activation
32
Modifying the Signaling Network Service and ISDN/PSTN Network Service Settings
34
Fast Configuration Wizard
34
Field Description
40
Procedure 4: Enable Ultra Secure Mode
51
Connecting to the RMX
52
Procedure 5: Enable Secured Communication
53
Enabling Secure Mode
54
Purchasing a Certificate
54
Installing the Certificates
56
Installing the RMX Certificate
56
Installing the CA Certificate(S)
57
Certificate Revocation
59
Installing the CRL
60
Switching to Secure Communication Mode
61
Procedure 6: Set System Configuration Flags
62
Modifying Flag Values
64
Procedure 7: Enable Network Separation (RMX 2000)
65
Enabling Network Separation
66
Procedure 8: Configure 802.1X Authentication
67
Procedure 9: Configure IVR Settings
68
Procedure 10: Optional. Modify Default Login and Main Screen Banner Text
70
Login Screen Banner
70
Main Screen Banner
71
Customizing Login and Main Screen Banners
72
Procedure 11: Rename the Default POLYCOM User
73
Procedure 12: Disable Inline Autocomplete Option in Web Browser
73
Procedure 13: Configure White List Access
74
Basic Operation
77
Starting the RMX Web Client
77
RMX Web Client Screen Components
79
Viewing and System Functionality Permissions
80
Conferences List
80
List Pane
81
RMX Management
81
Status Bar
81
System Alerts
82
Participant Alerts
82
Port Usage Gauges
82
MCU State
83
Address Book
83
Displaying and Hiding the Address Book
84
Conference Templates
84
Displaying and Hiding Conference Templates
85
Customizing the Main Screen
86
Customizing the RMX Management Pane
87
Starting a Conference
88
Starting a Conference from the Conferences Pane
88
General Tab
90
Participants Tab
92
Information Tab
95
Starting a Reservation
96
Starting an Ongoing Conference from a Template
97
Connecting to a Conference
98
Direct Dial-In
98
H.323 Participants
99
Entry Queue Access
100
H.323 Participants
100
ISDN and PSTN Participants
101
Dial-Out Participants
101
Text Indication in the Video Layout
101
Endpoint Names
101
Text Indication
103
Transparent Endpoint Names
103
Monitoring Ongoing Conferences
104
Operation Selection
104
Multi Selection
104
Conference Level Monitoring
105
Participant Level Monitoring
107
Participant Connection Monitoring
107
Operations Performed During on Going Conferences
109
Conference Level Operations
109
Changing the Duration of a Conference
109
Adding Participants from the Address Book
111
Saving an Ongoing Conference as a Template
111
Changing the Video Layout of a Conference
112
Video Forcing
113
Enabling and Disabling Video Clarity
114
Participant Level Operations
115
Personal Layout Control with the RMX Web Client
116
Personal Layout Selection with Click&View
118
Conference Control Using DTMF Codes
119
Installing RMX Manager for Secure Communication Mode
121
Procedure 1
121
Procedure 2
122
Set the RMX to Non Secure Communication Mode
122
Create/Purchase a Certificate
123
Install the RMX Certificate
126
Set the RMX to Secure Communication Mode
126
Reset the RMX
127
Install the RMX Manager
127
Using an Internal Certificate Authority
129
Restoring the RMX Using the USB Port
133
Operations Performed Using a USB Device
134
Restore to Default (Normal) Security Mode
134
Comprehensive Restore to Factory Defaults
135
Performing a Comprehensive Restore to Factory Defaults
135
Emergency CRL (Certificate Revocation List) Update
142
Deploying a Polycom RMX™ Serial Gateway S4GW
147
Network Infrastructure
147
Single Serial Gateway
147
Multiple Serial Gateways
148
Guidelines
148
Configuring the RMX - Serial Gateway Connection
150
Procedure 1: Initial Setup of the Serial Gateway
150
Procedure 2: Configure a Network Service on the RMX for each of the Serial Gateways and Connect the Serial Gateways to the RMX
154
Management of Serial Gateways
158
Testing
159
Dialing to the RMX from an ISDN Endpoint
159
Dialing to an ISDN Endpoint from the RMX
159
Serial Gateway S4GW - Maximum Security Mode
159
Advanced Commands
162
Troubleshooting
165
Collaboration Server Web Client Installation - Troubleshooting Instructions
165
Procedure 1: Ending All Internet Explorer Sessions
166
Procedure 2: Deleting the Temporary Internet Files, RMX Cookie and RMX Object
166
Deleting the Temporary Internet Files
167
Deleting the Rmx/Collaboration Server Cookie
169
Deleting the Rmx/Collaboration Server Activex Object
170
Procedure 3: Managing Add-Ons Collisions
171
Procedure 4: Add the Collaboration Server to the Internet Explorer Trusted Sites List
172
Procedure 5: Browser Hosting Controls (Optional)
174
Polycom RealPresence RMX 2000 Getting Started Manual (86 pages)
Collaboration Server
Brand:
Polycom
| Category:
Server
| Size: 2 MB
Table of Contents
Table of Contents
3
About this Guide
5
Prerequisites
5
Who Should Read this Guide
5
How this Guide Is Organized
6
About the Realpresence Collaboration Server
7
Workstation Requirements
10
Windows 7™ Security Settings
10
Internet Explorer 8 Configuration
13
Prepare for Installation
16
Gather Network Address Information
16
IP Services
16
ISDN/PSTN Services
17
Prepare the Hardware Installation Site
19
Safety Requirements
19
Rack Mount Safety Precautions
19
Installation Precautions
20
Unpack Realpresence Collaboration Server (RMX) 1500/1800/2000/4000
21
Verify the Accessories Kits
22
Install the Telescopic Rail Runners on the Rack
24
Install the Realpresence Collaboration Server (RMX) 1500
28
(Optional) Install RTM ISDN Card on the Realpresence Collaboration Server (RMX) 1500
28
Mount the Realpresence Collaboration Server (RMX) 1500 in a Rack
29
Connect the Realpresence Collaboration Server (RMX) 1500 to a Power Source
30
Connect Cables to the Realpresence Collaboration Server (RMX) 1500
31
Install the Realpresence Collaboration Server (RMX) 1800
33
Mount the Realpresence Collaboration Server (RMX) 1800 on a Shelf
33
Connect the Realpresence Collaboration Server (RMX) 1800 to a Power Source
34
Connect Cables to the Realpresence Collaboration Server (RMX) 1800
34
Install the Realpresence Collaboration Server (RMX) 2000
36
(Optional) Install RTM ISDN Card on the Realpresence Collaboration Server (RMX) 2000
36
Mount the Realpresence Collaboration Server (RMX) 2000 in a Rack
37
Connect Cables to the Realpresence Collaboration Server (RMX) 2000
39
Install the Realpresence Collaboration Server (RMX) 4000
41
Install the Realpresence Collaboration Server (RMX) 4000 as a Standalone System
42
Mount the Realpresence Collaboration Server (RMX) 4000 in a Rack
42
Connect the Realpresence Collaboration Server (RMX) 4000 to Power Sources
46
Connect Cables to the Realpresence Collaboration Server (RMX) 4000
49
First Entry Power-Up and Configuration
51
Modify Network Settings in USB Key
51
First Time Power up
53
Register Product
55
Connect to MCU
56
Modify the Default IP Service and ISDN/PSTN Network Service Settings
58
Select Collaboration Server Web Client Language
78
Start Conferences Using Default Profiles
79
Join a Conference Using Dialing Strings
81
Example of Dialing Strings for SIP Participants (All Conferences)
81
Gathering Phase (AVC CP Only Conferencing)
83
Default Conferencing Settings
84
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Polycom RealPresence RMX 2000 Hardware Manual (48 pages)
Brand:
Polycom
| Category:
Server
| Size: 2 MB
Table of Contents
Table of Contents
7
Hardware Description
9
Main Features
9
Realpresence Collaboration Server (RMX) 2000 Specifications
10
Realpresence Collaboration Server (RMX) 2000 System Capacities
11
Conferencing Capacities
11
Resource Capacities
12
Safety Requirements
13
Site Safety Requirements
13
Rack Mount Safety Precautions
13
Installation Precautions
14
Installing the Realpresence Collaboration Server (RMX) 2000
14
Unpacking the Realpresence Collaboration Server (RMX) 2000
14
Installing the RTM ISDN Card on the Realpresence Collaboration Server (RMX) 2000
15
Telescopic Rail Runner Assembly for Realpresence Collaboration Server (RMX) 2000
15
Telescopic Rail Runner Assembly
16
Other Rack Installation Options
19
Connecting Cables to the Realpresence Collaboration Server (RMX)
20
Realpresence Collaboration Server (RMX) 2000 Components
21
Realpresence Collaboration Server (RMX) 2000 Front Panel
21
Realpresence Collaboration Server (RMX) 2000 Rear Panel
23
Rtm Ip
23
Rtm Isdn
24
ISDN/PSTN Clock Source
25
Rtm Lan
25
Cables Connected to the RTM IP, RTM LAN and RTM ISDN Cards
26
MPM/MPM+ and Mpmx Media Cards
27
MPM+ Resource Capacities Per Card Type Assembly
28
Mpmx Resource Capacities Per Card Assembly
28
Mpmx, MPM+ and MPM Modes
29
Operating Mode Selection During Startup / Restart
29
System Information Changes
29
Realpresence Collaboration Server (RMX) 2000 Leds
32
Realpresence Collaboration Server (RMX) 2000 Front Panel Leds
32
Realpresence Collaboration Server (RMX) 2000 Rear Panel Leds
33
RTM IP Card
33
RTM ISDN Card
34
RTM LAN Card
35
RMX Chassis Types
36
Component Replacement
37
Types of Ejector Levers on RMX Components
37
Using the All Metal Ejector Lever
37
Using the Modified PMC Compatible Ejector Lever
38
Replacing the CNTL Module
38
Replacing the Power Supply Module
39
Replacing the Fan Drawer
40
Replacing a Faulty Mpm/Mpm+/Mpmx Card
41
Removing the Mpm/Mpm+/Mpmx Card from the MCU
41
Installing the Replacement Mpm/Mpm+/Mpmx Card
42
Installing a New Mpm/Mpm+/Mpmx Card in a Powered on Realpresence Collaboration Server (RMX) 2000
42
Replacing the RTM IP Card
42
Removing the Blank Cover from the Rear Panel
43
Installing or Replacing the RTM ISDN Card
44
Removing the Blank Cover
44
Removing an Existing Card RTM ISDN Card
44
Installing a New or Replacement RTM ISDN Card
44
Installing or Replacing the RTM LAN
45
Removing the Blank Cover (for New Installations)
45
Removing an Existing RTM LAN Card
45
Inserting the RTM LAN Card to Its Slot
46
Pin Assignment
47
PRI Port Assignment
47
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