Polycom RealPresence 4000 Administrator's Manual page 898

RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator's Guide
Table B-1 Active Alarms (Continued)
Alarm Code
Event Mode Conferencing resources
deficiency due to inappropriate license.
Please install a new license
External NTP servers failure
Failed to access DNS server
Failed to configure the Media card IP
address
Failed to configure the Users list in Linux
Failed to connect to application server
Failed to connect to recording device
Failed to connect to SIP registrar
Failed to create Default Profile
Failed to initialize system base mode
Failed to initialize the file system
Failed to open Users list file
Failed to register with DNS server
Failed to subscribe with the OCS,
therefore the A/V Edge Server URI was
not received
Failure in initialization of SNMP agent.
B-4
Alarm Description
The MCU could not connect to any of the defined NTP server for
synchronization due to the remote server error or network error or
configuration error.
Change the configuration of the NTP server.
Failed to access DNS server.
Possible reasons for the failure:
•
Failure type: [OK Or Not supported.
•
Does not exist Or IP failure.
•
Duplicate IP Or DHCP failure.
•
VLAN failure Or Invalid: [status_Number].
The authentication process did not start.
Use the Restore to factory Defaults to recover.
Possible reasons for the failure:
•
Failed to connect to application server:
•
Failed to establish connection to server, url = [url].
The MCU could not connect to the defined recording device due to
configuration error or network error.
Cannot establish connection with SIP registrar.
Possible reasons for the failure:
•
Failed to validate the default Profile.
•
Failed to add the default Profile.
Possible action:
•
Restore the RMX configuration from the Backup.
•
Use the Non-Comprehensive Restore To Factory Defaults operation.
Possible reasons for the failure:
•
Failed to initialize the file system.
•
Failed to initialize the file system and create the CDR index.
Reset the MCU.
Restore the MCU configuration or re-define the user.
Check the DNS configuration.
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