Polycom RSS 4000 User Manual
  1. Manuals
  2. Brands
  3. Polycom Manuals
  4. Network Hardware
  5. RSS 4000
  6. User manual
Polycom RSS 4000 User Manual

Polycom RSS 4000 User Manual

Hide thumbs Also See for RSS 4000:
Table of Contents

Advertisement

Quick Links

Download this manual
[Type the document title]
8.5
|
November 2012
|
3725-82809-002/B
®
TM
Polycom
RSS 4000
System User Guide
Polycom Document Title
1

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the RSS 4000 and is the answer not in the manual?

Questions and answers

Related Manuals for Polycom RSS 4000

Summary of Contents for Polycom RSS 4000

  • Page 1 [Type the document title] November 2012 3725-82809-002/B ® Polycom RSS 4000 System User Guide Polycom Document Title...
  • Page 2 Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.

  • Page 3: Table Of Contents

    Viewing Live Streams ......15 Using the RSS 4000 Admin UI ......17 Basics about the Admin UI .
  • Page 4 Polycom RSS 4000 System User Guide Using OCSP to Obtain Revocation Status ....29 Client Certification ......... . . 30 QoS .
  • Page 5 RSS 4000 Stand-alone Unicast Live Streaming and VoD ... 93 RSS 4000 and External Stream Servers ......94 RSS 4000 Stand-alone Multicast Live Streaming and VoD .
  • Page 6 Viewing Archives Using the TV User Interface . . . 103 Using the RSS 4000 Viewer Portal ..... 105 Using the Polycom RSS 4000 Viewer Portal ..105 Managing Archives and Live Streams Using the Viewer Portal .
  • Page 7 Index ..........137 Polycom, Inc.
  • Page 8 Polycom RSS 4000 System User Guide viii Polycom, Inc.

  • Page 9: Getting Started

    14 System Overview The Polycom RSS 4000 system is a complete recording and streaming server that allows you to record, live stream, and archive video and telepresence calls. The Polycom RSS 4000 system supports the recording of point-to-point and multipoint video conferences, including H.239 content.

  • Page 10: Installation

    Installation Installation Follow these rules to ensure general safety: • Keep the area around the Polycom RSS 4000 unit clean, free of clutter, and well ventilated. • Choose a suitable location for the equipment rack that will hold the Polycom RSS 4000 unit and is near a grounded power outlet.

  • Page 11: System Indicators

    No network connection System Status STATUS LED Blinking blue System active Indicator Hard Disk Status HDD LED Blue Hard disk idle Indicator Blinking blue Hard disk access Power Status Power LED Green Power normal Indicator Blinking red Power alarm Polycom, Inc.

  • Page 12: System Initial Configuration

    System Initial Configuration You can now configure your RSS 4000 system to your local network by changing its IP settings. When the RSS 4000 system is in your local network, you can access its Viewer Portal and Administration User Interface (Thereafter referred to as Admin UI) from any computer within this network.

  • Page 13: System Initial Configuration

    Flash Player installed. Before you start Before you can access the Admin UI of the RSS 4000 system, you need to change the IP address of your computer so it is in the same network segment as the RSS 4000 system.
  • Page 14 System Initial Configuration To change the IP address of your computer: Connect your computer to the LAN1 port of the Polycom RSS 4000 system using a cross-over network cable. Change your computer’s IP address so it is within the same network segment as that of the RSS’s LAN1 port.
  • Page 15 Specify whether to allow the system to respond to an ICMP (Internet Control Message Protocol) echo request (Ping) sent from other devices in the network. In some high-security environments, you may need to disable this option to protect the system from Ping attacks. Polycom, Inc.
  • Page 16 Polycom RSS 4000 System User Guide System Initial Configuration Specify the MTU (Maximum Transmission Unit) size. LAN Speed Specify the speed or duplex modes for the LAN port. Select Auto to let the system set the speed automatically. Note: When setting the LAN port speed, contact your network administrator to ensure that the switch link rate matches the system port speed.

  • Page 17: (Optional) Configuring The Gatekeeper Settings

    12 Click Update. The system restarts to apply your changes. 13 Change your computer’s IP address back to its original address. This is to ensure your computer and the Polycom RSS 4000 system are within the same network. To change the IP address using the RS-232 Console:...

  • Page 18: User Interfaces

    Specify the H.323 alias for the system. Click Update. The system restarts to apply your changes. User Interfaces The Polycom RSS 4000 system provides four ways for you to configure the system, and to manage and view media files: •...

  • Page 19: Working Mode

    Unless otherwise noted, the following chapters introduce the system on the assumption that it runs in the normal mode. Starting a Recording You can start recording in the Polycom RSS 4000 system using one of the following methods: • Calling an interoperable endpoint from the Polycom RSS 4000 system’s Admin UI (only for administrators).
  • Page 20 The system supports entering the calling address with an extended service number in the address box. If you call a Polycom RMX system, you can dial into the conference held on the RMX system by entering the numbers in the following formats: •...
  • Page 21 69. To start recording by dialing the Polycom RSS 4000 system: Enter the E.164 prefix or H.323 ID of the Polycom RSS 4000 system on the remote control of an interoperable endpoint. If your system or endpoint is not registered to the gatekeeper or to a SIP server, call the system IP address instead.

  • Page 22: Playing Back Media Archives

    For PC Internet Explorer (version 7, 8, and 9): From Tools > Internet Options > Privacy, make sure the option Turn on Pop-up Blocker is NOT selected. You can play back recorded media archives stored in the Polycom RSS 4000 system using one of the following methods:...

  • Page 23: Viewing Live Streams

    For PC Internet Explorer (version 7, 8, and 9): From Tools > Internet Options > Privacy, make sure the option Turn on Pop-up Blocker is NOT selected. You can view live streams served by both the Polycom RSS 4000 system and the external servers by using one of the following methods: •...
  • Page 24 Polycom RSS 4000 System User Guide Viewing Live Streams For more information, see Viewing Archives Using the TV User Interface on page 103. • View it from the portal of external media servers, if configured. You can view multicasts from the Admin UI or Viewer Portal.

  • Page 25: Using The Rss 4000 Admin Ui

    Basics about the Admin UI This section introduces how to access the Admin UI, and details its fundamental layout. The Polycom RSS 4000 system allows up to 200 users to log in to the Admin UI at the same time. Polycom, Inc.

  • Page 26: Admin Ui Layout

    IP address>/rss. When the Polycom RSS 4000 system runs in the normal mode with network separation disabled, access the Admin UI using the system’s LAN1 IP address. When the Polycom RSS 4000 system runs in normal mode with network separation enabled, or when it runs in the maximum security mode, access its Admin UI using the system’s LAN2 IP address.
  • Page 27 Basics about the Admin UI Using the RSS 4000 Admin UI • Group of page controls: Enables you to perform controlling operations on a web page: — : Displays information about the current user, the IP address of the system, and the system hardware and software versions. You can also change system display font there.

  • Page 28: User Permissions

    Polycom RSS 4000 System User Guide Basics about the Admin UI To unlock the screen, you need to enter your password. Your account is locked temporarily if you reach the maximum number (three by default) of failed login attempts. Please close the Internet Explorer, re-open it and then enter the system’s IP address...

  • Page 29: Sizing The Pane

    When you configure the RSS management service address, the system attempts to validate the IP address (IPv4 or IPv6) or DNS address. When you configure the RSS 4000 system's server address, the system also validates the address you enter. To Validate IP address Enter IP address when required.

  • Page 30: System Configuration

    System Configuration IP Settings The Polycom RSS 4000 system supports both IPv4 and IPv6 network communications. You can configure parameters to be used for network communication, including system IP address, DNS server, NAT server and speed/duplex modes for LAN ports.

  • Page 31: Recording Settings

    System Configuration Using the RSS 4000 Admin UI Date The current system date and time. Changing the time manually is not recommended. Time NTP servers 1 and Specify the address or domain name of a network time server. NTP server 2 is used only when NTP server 1 is not NTP server 2 available.

  • Page 32: Multicast Settings

    The Polycom RSS 4000 system supports the simultaneous multicast of up to 20 channels. Before You Start...

  • Page 33: Configuring Multicast

    Certificate Management X.509 certificates are a security technology that assists networked computers in determining whether to trust each other. The Polycom RSS 4000 system supports using X.509 certificates (version 3 or earlier) for authenticating the network connections. Once a certificate is purchased and installed in the Polycom RSS 4000 system, it may be used for the following connections: •...

  • Page 34: Installing The Certificate In The System

    IIS. Installing a Certificate Authority’s Certificate You must install a certificate authority’s certificate if you don’t obtain a certificate chain that includes a signed certificate for the Polycom RSS 4000 system, your certificate authority’s public certificate, and any intermediate certificates.
  • Page 35 System Configuration Using the RSS 4000 Admin UI To install a certificate for a trusted root CA: Go to System Config > Certificate Management. If you are using a certificate authority that is not listed, obtain a copy of your certificate authority’s public certificate.

  • Page 36: Viewing The Certificate Details

    Click OK. When your request has been processed, your certificate authority sends you a signed public certificate for your Polycom RSS 4000 system. Some certificate authorities also send intermediate certificates or its root certificates.

  • Page 37: Removing A Certificate

    System Configuration Using the RSS 4000 Admin UI Parameter Description Certificate Info States the purpose and alias of the certificate. Issued To States the entity to which the certificate was issued and the certificate serial number. Issued By States the issuer.

  • Page 38: Client Certification

    Client Certification If client certificate validation is enabled in the system, other systems can connect to the Polycom RSS 4000 system only if they present a client certificate issued by a CA that the system trusts. Enable the client certificate validation only in one of the following situations: •...
  • Page 39 System Configuration Using the RSS 4000 Admin UI Configure the following settings: Parameter Description Enable QoS for Enable configuration of the QoS settings. if not selected, the Signaling and Media system uses the default QoS settings. Type DiffServ and Precedence are two methods for encoding packet priority.

  • Page 40: Security Settings

    Click Update. The system restarts to apply your changes. Security Settings Ports The port are used to set the Polycom RSS 4000 system to allow H.323 and SIP (Session Initiation Protocol) calls on pre-configured ports. To configure the port: Go to System Config > Security Settings > Ports.

  • Page 41: Diagnostics

    System Configuration Using the RSS 4000 Admin UI Diagnostics You can use Ping to verify that the Polycom RSS 4000 system can communicate with another node in the network. To run Ping on the Polycom RSS 4000 system: Go to System Config > Security settings > Diagnostics.
  • Page 42 Polycom RSS 4000 System User Guide System Configuration Account Inactive Time for Locking Specify a validity period for a Management Account user account that is not used for a long time. If the user keeps the account unlogged for the time set, the account status changes to Inactive.
  • Page 43 System Configuration Using the RSS 4000 Admin UI Admin Session Session Idle Timeout Specify the idle time of the system. If you do not perform Management any operation for the time set here, you automatically exit the system and need to log in again.
  • Page 44 Polycom RSS 4000 System User Guide System Configuration Password Password Expired Specify how far in advance the system displays a warning Management Warning Period that the password will soon expire, if a maximum password age is set. Default: 7 days (MS mode).
  • Page 45 System Configuration Using the RSS 4000 Admin UI Password Allow to contain or Specify whether to allow a valid password to contain the Complexity reverse User ID same characters, in the same order or reversed, as the user name. Minimum Password...

  • Page 46: Service Settings

    Directory server. After the integration, users in the Active Directory domain can access the Admin UI of the Polycom RSS 4000 system directly as ordinary users without needing to be registered directly in the Polycom RSS 4000 system user database.

  • Page 47: Importing Active Directory Users

    Then, you can select the appropriate domain in the list, and use existing users in the domain to log in directly. When logging in to the Polycom RSS 4000 system’s Admin UI using an existing domain user, the user gets only ordinary user permissions.

  • Page 48: Calendar Configuration

    Click the link to open the Polycom RSS 4000 system’s login page and then log in to view the Archive page or Live Streaming page for the recorded file in Polycom RSS 4000 system, then click Play on that page to view the video content.

  • Page 49: Signalling Settings

    For more information, refer to (Optional) Configuring the Gatekeeper Settings on page 9. If your network supports SIP, you can use SIP to connect IP calls. The Polycom RSS 4000 system only supports SIP integration with the Polycom DMA SIP servers.

  • Page 50: Snmp

    Protocol) interface which supports SNMP version 1, version 2, and version 3 queries with confidentiality, authentication, and integrity functions conforming to SNMP MIB. The interface uses a common MIB, making it interoperable with Polycom CMA, DMA, and RMX systems. Polycom, Inc.
  • Page 51 System Configuration Using the RSS 4000 Admin UI To configure SNMP settings: Available configurable options vary with the SNMP agent version and security level selected. Click System Config > SNMP. Select Enable SNMP. Configure the following agent parameters: Parameter Description Retrieve MIB Files Download MIB file to your computer.

  • Page 52: System Administration

    The table below provides parameters descriptions. Parameter Description IP/Host The IP address of the device connected to the Polycom RSS 4000 system. Name The name of devices that are connecting with the Polycom RSS 4000 system.

  • Page 53: Web Connections

    Shows information about all users connected to the Polycom RSS 4000 system. To end a user connection, click the corresponding If you log in to the Polycom RSS 4000 system from its Viewer Portal as an anonymous user, your User ID appears in the Web Connection list as Anonymous.

  • Page 54: System Alerts

    Polycom RSS 4000 System User Guide System Administration Parameter Description Client IP The IP address of the client computer which is playing the video. Port The port used for playing the video. Name The name of the video which is being played.

  • Page 55: Sip Server Status

    Displays the on-off status of the SIP option and registration status to the SIP server. System Configuration Backup/Restore You can back up and save the system configuration of the Polycom RSS 4000 system to your local computer so you can restore the system configuration in case of necessary. Supported configurations include: •...

  • Page 56: Data Backup/Restore

    System Administration Data Backup/Restore The Polycom RSS 4000 system is able to backup user data to the FTP server in the network, and restore system user data to the selected time point (based on the time points generated in the backup). You can choose to back up the entire user data or backup archives separately.

  • Page 57: Backing Up Image Data

    Polycom RSS 4000 system and FTP server. The system can only support implicit SSL FTP. Click Update. The system restarts to apply your changes. When the Polycom RSS 4000 system is connected to the FTP server, Backup/Restore Status on the page displays Connected. Backing up Image Data You can back up image data to an FTP server in two ways: automatic periodic backup and immediate manual backup.

  • Page 58: Restoring User Data

    Polycom RSS 4000 system when the system is restoring user data. Media Backup There are two ways to backup archives on the Polycom RSS 4000 system to an FTP server: automatic periodic backup and Full media backup. Files which have been backed up are not backed up again, unless Full media backup is conducted.

  • Page 59: System Upgrade And Downgrade

    FTP server. System Upgrade and Downgrade You can upgrade the software version of the RSS 4000 when you log in as an administrator. After each major version upgrade, you need to activate the system using an activation key corresponding to the upgrade version.

  • Page 60: To Update Your System Software To Version 8.5

    To update your system software to version 8.5: Before you upgrade or downgrade your system, you should always back up your settings and recordings. Polycom is not liable to any user data loss during these operations. Go to Admin > System Upgrade.

  • Page 61: Product Activation

    Documents and Downloads > UC Infrastructure > Polycom® RSS™ 4000. Product Activation After you installed or upgraded your Polycom RSS 4000 system, you need to activate the system. Before you start, you need to obtain the product activation code first.

  • Page 62: Ui Customization

    Polycom RSS 4000 System User Guide System Administration Max Streaming The maximum number of video-on-demand and live Sessions streaming supported by the system. Maximum: 200. Encryption Indicates whether the AES encryption function of the system is activated. This is a charged function. You can only use it after purchasing the License and activating it.

  • Page 63: Customizing Ivr

    Customizing IVR The Polycom RSS 4000 system provides IVR (Interactive Voice Response) service. After the endpoint dials the Polycom RSS 4000 system and gets connected, you can hear different IVR voice prompts when you receive the endpoint menu from the operating system.

  • Page 64: Customizing Endpoint Menu

    Confirm to restart the system. Changing System Name The system name displays on the endpoint or MCU system when they are connected to the Polycom RSS 4000 system. To change the system name: Go to Admin > UI Customization. Enter your system name and click Apply.

  • Page 65: System Logs

    To cancel all changes and restore the system default banner settings, click Restore Default. System Logs The Polycom RSS 4000 system integrates HIDS (Host-based Intrusion Detection System) to enhance security by allowing the administrator and auditor to monitor access and modification to the system and files.

  • Page 66: Email Settings

    Save. This function is available to administrators and auditors only. Email Settings You can set an email address for your Polycom RSS 4000 system. This email address shows as the sender when the system sends meeting notification to the participants.

  • Page 67: Log Settings

    System Administration Using the RSS 4000 Admin UI To set disk warning email notification for the Polycom RSS 4000 system: Go to Admin > Disk Warning. Select Email Notification, choose the frequency and enter one or more email address. (Use semicolons (;) as separator).
  • Page 68 Polycom RSS 4000 System User Guide System Administration Select Restart or Shut Down. • All current configuration and recorded archives are cleared after the system is restored to the default configuration. • Before the system restarts to complete restoring to the factory default configuration, please remove the USB device connected to the system.

  • Page 69: User Management

    User Management Using the RSS 4000 Admin UI User Management Users Users who are defined in the Polycom RSS 4000 system can log in to the system’s Admin UI to complete authorized operations. The system supports three user roles: •...

  • Page 70: Adding A New User

    Polycom RSS 4000 System User Guide User Management Role User roles: Administrator, Auditor or User. Different roles determine the user operation permissions after logging in to pages. For more information, see User Permissions on page 20. Status A user can have four different statuses: •...

  • Page 71: Managing Users

    User Management Using the RSS 4000 Admin UI Confirm Password Specify the confirm password which must be identical to the login password. Role User roles: Administrator, Auditor or User. Different roles determine the user operation permissions after logging in to pages.

  • Page 72: Groups

    You can create user groups and set permissions for groups. A default group, named All_Users, is built in the system. It includes all the users defined in the Polycom RSS 4000 system. All_Users group cannot be modified or deleted. Administrators can define a new group, modify or delete existing groups.

  • Page 73: Managing Groups

    A default VRR, named Default_VRR, is built in the system. When an endpoint or MCU tries to connect by dialing the Polycom RSS 4000 system’s IP address or E.164 prefix, default VRR parameters are used for recording. You can modify the default VRR but cannot delete it.
  • Page 74 Live Streaming on page 89. Maximum Call Specify the maximum bandwidth that can be used by an endpoint Rate or MCU to connect to the Polycom RSS 4000 system for recording and live streaming. Video Quality Specify video input priority: •...
  • Page 75 This option is often required to be enabled when recording an audio-only call. Note: Polycom® RSS™ 4000 does not support G.728AB or Siren 14 32K. Lost Packet Specify whether to enable the Lost Packet Recovery (LPR) Recovery (LPR) capability.

  • Page 76: Managing Templates

    Note: H.264 High Profile is available only in H.323 calls. Generate Specify whether to generate a presentation file compatible with thumbnail the Polycom RealPresence Media Editor. You can preview or edit snapshots from the presentation using the Polycom RealPresence Media Editor content channel &...

  • Page 77: Vrrs

    Specify a number to identify the VRR. You can directly dial the VRR to record by adding the VRR number when dialing the Polycom RSS 4000 system. The number you entered must be unique and comprised of 4-8 digits. You can also use the number automatically generated by the system.
  • Page 78 Polycom RSS 4000 System User Guide Virtual Recording Room (VRR) Template Specify the VRR template. The template defines the basic recording link parameters. The default template is selected by default. Key Words Specify the keywords for archives recorded with the VRR.
  • Page 79 Virtual Recording Room (VRR) Using the RSS 4000 Admin UI Parameter Description Enable Multipoint Specify whether to enable multipoint VRR. You can select one of the layout: • Lecture Mode: Displays the lecture in the full screen. When a participant keeps speaking for 10 seconds, the system elects him or her as a lecturer.

  • Page 80: Predetermined Vrr

    Polycom RSS 4000 System User Guide Virtual Recording Room (VRR) Predetermined VRR You can use predetermined VRRs to pre-create live streaming links. After you create a predetermined VRR, you receive an email titled “Your Reservation VRR [your predetermined VRR name] is ready!”. The email contains the URL of the live stream.

  • Page 81: Multipoint Recording

    MCU. The multipoint recording is activated when two participants connect to a multipoint recording room on the Polycom® RSS™ 4000 system. Each participant in a multipoint recording sees the peer site image. If only one participant connects, the participant’s screen displays the loopback image.

  • Page 82: Dialing In To A Vrr To Start Recording

    TV interface. You can create a multipoint recording room by defining a multipoint VRR in the Polycom® RSS™ 4000 system. Dialing into a multipoint VRR sets up a multipoint recording room between the two sites. To define a multipoint VRR: Go to VRR >...

  • Page 83: Managing Vrrs

    When an endpoint or MCU tries to connect by directly dialing the IP address or E.164 prefix of the Polycom RSS 4000 system, the default VRR parameters are used to record. You can directly start recording using recording parameters defined in a VRR by adding the VRR number to the dial-in number.

  • Page 84: External Servers

    6 or later), you can leverage its more powerful content management capability to view the RSS 4000 live WMV streams. For more information, see the Integration Procedure of the Polycom RSS 4000 System support.polycom.com. and Polycom Real Media Management System from...
  • Page 85 Server Address Specify the IP or DNS of the external server you selected. Server Port Specifies the port that the RSS 4000 system uses to send the encoded MP4 live streams to the external server. Following are the default ports: •...
  • Page 86 Polycom RSS 4000 System User Guide External Servers Parameter Description Application Name Specify the name of the external media server’s application to be used for the live streaming. Note: Contact the administrator of the external media server for the naming rule of the application name.
  • Page 87 Click OK. • When Video on Demand is enabled, the Polycom RSS system transfers all available media files (MP4, MP3, and WMV) to the specified FTP server. However, only MP4 and WMV files are playable as the VoD streams at this time.

  • Page 88: Transferring Recordings To Ftp Servers

    — Make a call to the Polycom RSS 4000 system. — Call an interoperable endpoint, or join an MCU-hosted meeting from the Polycom RSS 4000 system by using a VRR configured for use with external servers. For more information, see Starting a Recording on page 11.

  • Page 89: Media Management

    — Make a call to the Polycom RSS 4000 system. — Call an interoperable endpoint, or join an MCU-hosted meeting from the Polycom RSS 4000 system by using a VRR configured for use with external servers. For more information, see Starting a Recording on page 11.

  • Page 90: Archives

    The recording and live streaming start immediately if Recording Immediately is enabled in the selected VRR. Archives You can view all files recorded by the Polycom RSS 4000 system in the Media > Archives page. An administrator can view, play back, delete, download, or re-transcode these media files.

  • Page 91: Playing Back And Downloading Archives

    Media Management Using the RSS 4000 Admin UI Playing Back and Downloading Archives The Polycom RSS 4000 system can save recorded videos into different formats, layouts and bit rates, including: • Raw: Raw bit stream is automatically generated after the system completes the recording.
  • Page 92 To play back archives through the Admin UI: You can only use a PC running a compatible Microsoft Internet Explorer and media player to view archives. To see the supported media players, please refer to the Release Notes for the Polycom support.polycom.com. RSS 4000, Version 8.5 on Go to Media >...

  • Page 93: Modifying Archives

    Media Management Using the RSS 4000 Admin UI Modifying Archives You can edit archives recorded by your own VRR or archives that you are authorized to modify. To modify archive properties: Go to Media > Archives. Double-click the archive entry you want to modify.
  • Page 94 Polycom RSS 4000 System User Guide Media Management To view media files included in an archive: Go to Media > Archives. In the archives list, select an archive. On the ACTION panel, click Media Files. Media files can have the...
  • Page 95 Media Management Using the RSS 4000 Admin UI Layout Specify the layout for displaying people and content video. You can choose from the following layouts: • Single window large content: Displays people video and content in a split window, with content taking the larger part of the window.

  • Page 96: Quick Code

    Polycom RSS 4000 System User Guide Media Management Click OK, and then click Close. You cannot delete the following media files: • Files of the status Transcoding or Waiting • Files of the original RAW, ISMV, ZIP format Original RAW files are marked with beside their media type name.

  • Page 97: Live Streaming

    Quick code is not supported in SIP calls, or recordings created using multipoint VRRs. To see a list of compatible endpoints, please refer to the Release Notes for the Polycom support.polycom.com. RSS 4000 8.5 on To view the quick code of an archive: Go to Media >...

  • Page 98: Starting A Live Streaming

    Polycom RSS 4000 System User Guide Media Management Live streaming supports dual streaming rates, this allows you to choose the appropriate bandwidth to view video based on your network condition. Starting a Live Streaming Make sure that live streaming has been enabled for the recording template you are using before starting live streaming.

  • Page 99: Live Streaming Resources Usage

    Using the RSS 4000 Admin UI Live Streaming Resources Usage The number of resources supported by the Polycom RSS 4000 system for live streaming the video depends on the system model you purchased. The following table shows the relationship between the model and the resources it supports.

  • Page 100: Capacity

    Polycom RSS 4000 System User Guide Media Management The following table shows the maximum capacity of the Polycom RSS 4000 systems when perform the live streaming of different parameters: Recording with Live Streaming Properties Maximum Capacity Recording Recording Resolution Resolution...

  • Page 101: Rss 4000 Stand-Alone Unicast Live Streaming And Vod

    4000 system to view playback simultaneously. RSS 4000 Stand-alone Unicast Live Streaming and VoD The following table specifies the maximum number of web connections supported by the Polycom RSS 4000 system to view playback or live streaming simultaneously. Streaming Format Type...

  • Page 102: Rss 4000 And External Stream Servers

    Polycom RSS 4000 System User Guide Media Management RSS 4000 and External Stream Servers External Stream Type Stream Bandwidth # of web-users that Server can be supported by the RSS’ web UI (RSS web-based video player will display the stream...

  • Page 103: Rss 4000 Stand-Alone Multicast Live Streaming And Vod

    Media Management Using the RSS 4000 Admin UI The above capacity depends on RSS 4000 system’s Viewer Portal login capacity and external stream server capacity (hardware, software). About external stream server capacity, please refer to the official website of external stream server.

  • Page 104: Multicast Of An Archive Or A Live Streaming Video

    Polycom RSS 4000 System User Guide Media Management Multicast of an Archive or a Live Streaming Video Users can start a multicast from the archives or the live streaming list. The system supports up to 20 concurrent multicast channels. You can only multicast media files with WMV streaming format.

  • Page 105: My Settings

    If successful, you are prompted that your password has been successfully changed. Otherwise, you have to follow instructions to set an appropriate password. Only local users created in the Polycom RSS 4000 system can change their passwords. This function is not available to Active Directory server users. Polycom, Inc.
  • Page 106 Polycom RSS 4000 System User Guide My Settings Polycom, Inc.

  • Page 107: Using The Rss 4000 Tv User Interface

    Using the RSS 4000 TV User Interface Using the RSS 4000 TV User Interface This chapter presents how to use the TV user interface of the Polycom RSS 4000 system. It contains the following sections: • Introduction to Main Menu Page on page 100 •...

  • Page 108: Introduction To Main Menu Page

    Introduction to Main Menu Page Introduction to Main Menu Page In addition to the Admin UI, the Polycom RSS 4000 system also provides a TV user interface for end users to perform the most commonly used operations using the remote control. The TV user interface appears after an endpoint dials the Polycom RSS 4000 system and sets up a connection successfully.
  • Page 109 Introduction to Main Menu Page Using the RSS 4000 TV User Interface The table below defines in detail the FECC and DTMF operation keys on the remote control of Polycom endpoint. Scenario FECC DTMF Description When in the Return to the higher-level menu.

  • Page 110: Start Recording Using The Tv User Interface

    Polycom RSS 4000 System User Guide Start Recording Using the TV User Interface When in the Pause the current video. video playing Resumes a paused video. state Stops playback of the current video and returns to the main menu. Reverses the current video. Reverse will stop at the previous I-frame.

  • Page 111: Viewing Archives Using The Tv User Interface

    Viewing Archives Using the TV User Interface The user can view not only the files recorded by the currently dialed-in VRR, but also all video files recorded and saved into the current Polycom RSS 4000 system. If the bandwidth at which a user endpoint connected with the Polycom RSS 4000 system is lower than the bandwidth for certain recorded files, such files would not display on that endpoint's screen.
  • Page 112 During the playback of video, you can press the up arrow button to exit playing and return to the file list. To view all videos recorded on the Polycom RSS 4000 system: >> Select View All Archives, and then press the right arrow button.

  • Page 113: Using The Rss 4000 Viewer Portal

    Using the Polycom RSS 4000 Viewer Portal Using the RSS 4000 Viewer Portal Using the RSS 4000 Viewer Portal This chapter presents how to use the Viewer Portal of the Polycom RSS 4000 system. Using the Polycom RSS 4000 Viewer Portal The RSS 4000 8.5 provides system portal for you to view and play archives.

  • Page 114: Managing Archives And Live Streams Using The Viewer Portal

    If you don’t log in, or log in as an anonymous user, you can still view archives, live streaming and multicast streaming. If you log in to the Polycom RSS 4000 system from its Viewer Portal as an anonymous user, your User ID appears in the Web Connection list as Anonymous.
  • Page 115 Using the Polycom RSS 4000 Viewer Portal Using the RSS 4000 Viewer Portal You cannot view files whose play icon appears as . This icon indicates one of the following situations: • The file is currently in Waiting or Transcoding status and cannot be played back.

  • Page 116: Player Improvement

    Player Improvement With the improved video layout, you can now preview thumbnails and choose where to start playback. When you generate a Polycom RealPresence Media Editor presentation, the first frame appears as the thumbnail when you view archived media files •...

  • Page 117: Reserving Meeting Recordings Using The Viewer Portal

    Address Specify the address of the Polycom RMX system, or the endpoint you want to call. The Polycom RSS system dials this number to join and record the meeting at the specified time. Maximum length: 128 characters. Note: The system validates your input according to the selected Address Type.
  • Page 118 Polycom RSS 4000 System User Guide Using the Polycom RSS 4000 Viewer Portal Start Time Select when the recording starts. Note: The recording time must be later than your current system time. You can also select Now to start the recording immediately.

  • Page 119: Appendix A - Regulatory Notices

    Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lighting. SAVE THESE INSTRUCTIONS. Regulatory Notices USA and Canadian Regulatory Notices This Class [A] digital apparatus complies with Canadian ICES-003. Polycom, Inc.
  • Page 120 EU Regulatory Notices This Polycom RSS 4000 system has been marked with the CE mark. This mark indicates compliance with EEC Directives 2006/95/EC and 2004/108/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
  • Page 121 We recommend that you install an AC surge arrestor in the AC outlet to which this device is connected. This action will help to avoid damage to the equipment caused by local lightning strikes and other electrical surges. Special Safety Instructions Follow existing safety instructions and observe all safeguards as directed. Polycom, Inc.
  • Page 122 Polycom RSS 4000 System User Guide Regulatory Notices Polycom, Inc.

  • Page 123: Appendix B - Telnet And Terminal Commands

    Appendix B – Telnet and Terminal Commands Appendix B – Telnet and Terminal Commands The Polycom RSS 4000 system supports system debugging from the command line. You can select one of the following methods: • Connect your computer to the serial port of the RSS system, then use a terminal emulation program, such as HyperTerminal, for system debugging.

  • Page 124: Enabling Telnet In Windows

    The login interface shows all of the software information and you’ll be prompted to enter the login password. Enter the login password and press the Enter key. The factory default login password is POLYCOM (case sensitive). If you entered a wrong password, you may be required to re-login to the system.

  • Page 125: Command Introduction

    Enter keepalive<timeout > after the prompt # to modify the keep-live timeout setting. Parameter Description timeout Defaults to 120 seconds and can be modified to any value in the range of 5 – 600 seconds [Example] Set the timeout time to 60 seconds: Polycom, Inc.

  • Page 126: Reboot Device

    Polycom RSS 4000 System User Guide Command Introduction Reboot Device Type reboot after the prompt # to restart the system. The system will show the prompt message Are you sure?. Type Y to restart the system, or type N to cancel.

  • Page 127: Resetting Password

    The system will show the prompt message Are you sure?. Type Y to proceed, or type N to cancel. Telnet Settings Type telnet {on | off} after the prompt # to turn on/off the telnet session. For example, enter telnet on to enable telnet function. Polycom, Inc.

  • Page 128: Password Modification

    The default setting is telnet on. If telnet off is entered to disable the telnet function of the Polycom RSS 4000, user can only use the serial port to perform above system setting tasks. The default telnet port is 23, which cannot be modified. The password and command operations for remote telnet login are identical to those for serial port login.

  • Page 129: Network Settings

    Parameter Description auto Auto negotiation mode 1000 1000Mbps 100 full 100Mbps full duplex 100 half 100Mbps half duplex 10 full 10Mbps full duplex 10 half 10Mbps half duplex Polycom, Inc.

  • Page 130: Shutting Down The System

    Type Y to proceed, or type N to cancel. Checking Disk Space Usage Type df after the prompt # to view the disk space usage of the RSS 4000 system. The total, used, and free disk space are shown. Polycom, Inc.

  • Page 131: Appendix C- Configuring External Servers

    Appendix C– Configuring External Servers Appendix C– Configuring External Servers On the Polycom RSS 4000 system V8.5, users can live stream MP4 streaming to external media servers, such as Wowza Media Server, QuickTime Streaming Server, IIS7 Media Service and Windows Media server.
  • Page 132 Start the Wowza server. When you see the message Wowza media server is started!, the server is installed successfully. To configure the RSS 4000 system for work with the Wowza server: Go to External Servers > Media Servers. On the ACTION panel, click Add.
  • Page 133 Server IP Specify the Wowza server IP address. Server Port Specifies the port that the RSS 4000 system uses to send the encoded MP4 live streams to the Wowza server. By default, 1935 is assigned. Note: Valid port values range from 1-65536. The port number must be the same as set in the corresponding external media server.
  • Page 134 You cannot create two external servers with the same Server type, IP, Port, Application Name, and Publishing Point Name. This is because the Polycom RSS 4000 system does not allow publishing two streams to the same publish point to avoid overwriting the first stream by the second one.

  • Page 135: Configuring The Iis7 Media Server

    Ctrl or Shift key when you select entries. To configure the rest of the settings, refer to the RSS 4000 User Guide. Click OK. Configuring the IIS7 Media Server...
  • Page 136 Server Address Specify the IIS7 server IP address. Server Port Specifies the port that the RSS 4000 system uses to send the encoded MP4 live streams to the IIS7 server. By default, 80 is assigned. Note: Valid port values range from 1-65536. The port number must be the same as set in the corresponding external media server.
  • Page 137 User Name Specify the user name to access the IIS7 media server. As the Polycom RSS 4000 delivery proxy is not compatible with authentication-enabled IIS7 media servers, please leave this field as blank. Password Specify the password to access the IIS7 media server.

  • Page 138: Configuring The Quicktime Streaming Server

    You cannot create two external servers with the same Server type, IP, Port, Application Name, and Publishing Point Name. This is because the Polycom RSS 4000 system does not allow publishing two streams to the same publish point to avoid overwriting the first stream by the second one.
  • Page 139 Server IP Specify the QuickTime Streaming server IP address. Server Port Specifies the port that the RSS 4000 system uses to send the encoded MP4 live streams to the QuickTime Streaming server. By default, 554 is assigned. Note: Valid port values range from 1-65536. The port number must be the same as set in the corresponding external media server.

  • Page 140: Configuring The Windows Media Server

    Polycom RSS 4000 System User Guide When Video on Demand is enabled, configure the following settings to transfer generated recordings to the QuickTime Streaming server content directory: Parameter Description FTP IP Specify the IP address of the QuickTime Streaming server.
  • Page 141 You need to grant the user at least the Read, Write, and Create Directories authorities. To configure the RSS 4000 system for work with the Windows Media server: Go to External Servers > Media Servers. On the ACTION panel, click Add.
  • Page 142 Name field is optional. If a name is set, a publish point with this name is created in the Windows Media server; If not set, the Polycom RSS 4000 system delivery proxy creates a publish point with random name. User Name Specify the user name to access the Windows media server.
  • Page 143 Parameter Description Enable External Select this option to support external media Media Servers servers and select the Windows media server you configured. To configure the rest of the settings, refer to the RSS 4000 User Guide. Click OK. Polycom, Inc.

  • Page 144: Viewing The Streaming Through External Media Server

    Polycom RSS 4000 System User Guide Viewing the Streaming through External Media Server To log in to the Viewer Portal: In the browser address line, enter the system’s portal address, https://System IP. For example, https://172.21.126.81. Click Log In at the upper right of the screen.

  • Page 145: Index

    Index Index activation hardware status 45 product 53 http activation key 4 //support.polycom.com 5, 14, 15, 51, 54, 76, 84, 89 Active Directory users importing 39 active directory configuration 38 importing Active Directory users 39 archives 82, 92 backing up 50...
  • Page 146 Polycom RSS 4000 System User Guide restoring system configuration 47 UI customization user data 50 customization UI 54 unpacking and installing 2–3 security policy 33 upgrading system 51 setting user system time 22 groups 64 settings new 62 recording 23...

Table of Contents