RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator's Guide
Table B-1
Active Alarms (Continued)
Alarm Code
Missing Central Signaling IP configuration
MPL startup failure. Authentication not
received.
MPL startup failure. Management
Network configuration not received.
Network interface is not configured. New
interface need to be chosen
Network traffic capture is on
New certificate for CS need RMX reset to
take effect
No clock source
No default ISDN/PSTN Network Service
defined in ISDN/PSTN Network Services
list
No default IVR Service in IVR Services
list
No IP Network Services defined
No ISDN/PSTN Network Services defined
No LAN connection
No License for ISDN/PSTN. Please
activate the RTM ISDN card through
Polycom website
No response from Central Signaling
No response from RTM ISDN card
No RTM-LAN or RTM-ISDN installed.
One of these cards must be installed in
the RealPresence Collaboration Server
(RMX) 4000
No usable unit for audio controller
OCS Registration failed
Password expiration warning
Please install a newer version
B-8
Alarm Description
Authentication was not received from Switch.
Check the switch card.
Management Network message was not received.
Check the Switch card.
The system could not use any of the connected ISDN spans as clock source.
Check the ISDN Settings.
Set a default ISDN/PSTN Network Service.
No default IVR Service in IVR Services list.
Ensure that one conference IVR Service and one EQ IVR Service are set as
default.
IP Network Service parameters missing.
Configure the IP Network Service.
No ISDN/PSTN Network Services were defined or no default ISDN/PSTN
Network was defined.
Configure the ISDN Network Service.
No connection with central signaling.
No media card is installed, or the media card installed is not functioning.
Install the appropriate media card.
Polycom, Inc.
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