Polycom RealPresence 4000 Administrator's Manual page 904

RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator's Guide
Table B-1 Active Alarms (Continued)
Alarm Code
RTM ISDN card startup procedure error
Secured SIP communication failed
Security mode failed. Certificate has
expired.
Security mode failed. Certificate host
name does not match the RMX host
name.
Security mode failed. Certificate is about
to expire.
Security mode failed. Certificate not yet
valid.
Security mode failed. Error in certificate
file.
Service Request failed
SIP registrations limit reached
SIP TLS: Certificate has expired
SIP TLS: Certificate is about to expire
SIP TLS: Certificate subject name is not
valid or DNS failed to resolve this name
SIP TLS: Failed to load or verify certificate
files
SIP TLS: Registration handshake failure
B-10
Alarm Description
The RTM ISDN card cannot complete its startup procedure (usually after
system reset).
Check the card and/or reset the card.
Error status (408) received from SIP proxy.
SIP registrations limit reached.
The current TLS certificate files have expired and must be replaced with new
files.
The current TLS certificate files will expire shortly and will have to be replaced
to ensure the communication with the OCS.
This alarm is displayed if the name of the RMX in the certificate file is different
from the FQDN name defined in the OCS.
This alarm indicates that the certificate files required for SIP TLS could not be
loaded to the RMX. Possible causes are:
•
Incorrect certificate file name. Only files with the following names can be
loaded to the system: rootCA.pem, pkey.pem, cert.pem and
certPassword.txt
•
Wrong certificate file type. Only files of the following types can be loaded to
the system: rootCA.pem, pkey.pem and cert.pem and certPassword.txt
•
The contents of the certificate file does not match the system parameters
This alarm indicates a mismatch between the security protocols of the OCS
and the RMX, preventing the Registration of the RMX to the OCS.
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