Upgrading And Downgrading - Polycom RealPresence 800s Administrator's Manual

Collaboration server virtual edition administrator’s guide

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RealPresence Collaboration Server (RMX) 800s/Virtual Edition Administrator's Guide

6 Right-click on the MCU virtual machine, then click Power > Restart Guest

DO NOT click Reset. Doing so may corrupt the Virtual Machine.

Upgrading and Downgrading

This procedure allows an administrator to update the MCU instance without requiring the administrator to

reregister the product.

Updating the MCU instance requires the previously used activation key. If you no longer have the

activation key, contact support before starting this procedure.

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externa

To update the MCU instance:

1 On the RealPresence Collaboration Server menu, click Administration > Software Management >

Backup Configuration.

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before proceeding.

The virtual machine and the MCU instance restart.