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Nortel Softphone 2050 Manuals
Manuals and User Guides for Nortel Softphone 2050. We have
20
Nortel Softphone 2050 manuals available for free PDF download: Installation And Operation Manual, Fundamentals, User Manual, Installation Manual, Quick Reference Card
Nortel Softphone 2050 Fundamentals (572 pages)
Nortel Communication Server 1000
Brand:
Nortel
| Category:
IP Phone
| Size: 9.15 MB
Table of Contents
Table of Contents
5
Ip Phones Fundamentals
1
Revision History
3
August
4
April
4
June
4
October
4
Table of Contents
5
Contents
9
Contents
13
Contents
15
Contents
17
Table of Contents
22
Features
23
New in this Release
23
Subject
23
Getting Help from a Specialist by Using an Express Routing Code
25
Getting Help from the Nortel Web Site
25
Getting Help over the Phone from a Nortel Solutions Center
25
How to Get Help
25
Getting Help through a Nortel Distributor or Reseller
26
Components and Functions
27
Description
27
Features Not Supported
27
Introduction
27
Nortel IP Phone 2001
27
Supported Features
27
Description
28
Components and Functions
29
Keys and Functions
29
Services Menu
29
Supported Features
30
Display Characteristics
32
Features Not Supported
32
Key Number Assignments
34
Package Components
34
Installation and Configuration
36
Full Duplex Mode
54
Gratuitous Address Resolution Protocol Protection
55
Extensible Authentication Protocol
56
Redeploying an IP Phone 2001
56
Removing an IP Phone 2001 from Service
57
Replacing an IP Phone 2001
57
Contents
59
Display Characteristics
59
Features Not Currently Supported
59
Introduction
59
Nortel Communication Server
59
Nortel IP Phone 2002
59
Description
60
Components and Functions
61
Keys and Functions
61
Services Menu
63
Supported Features
64
Display Characteristics
66
Cleaning the IP Phone Display Screen
67
Programmable Line (Dn)/Feature Key Label Display
67
Information Line Display
67
Soft Key Label Display
68
Features Not Currently Supported
66
Key Number Assignments
68
Package Components
69
Installation and Configuration
70
Before You Begin
70
First-Time Installation
70
Startup Sequence
70
First-Time Installation
71
Configuring the IP Phone 2002
71
Startup Sequence
74
Installing the IP Phone 2002
74
Figure 4
84
IP Phone
84
Phone
84
Nortel Communication Server 1000
85
Full Duplex Mode
90
Extensible Authentication Protocol
92
Gratuitous Address Resolution Protocol Protection
92
Redeploying an IP Phone 2002
92
Replacing an IP Phone 2002
93
Removing an IP Phone 2002 from Service
94
Components and Functions
95
Contents
95
Description
95
Introduction
95
Nortel IP Phone 2004
95
Description
96
Components and Functions
97
Keys and Functions
97
Services Menu
97
Services Menu
98
Supported Features
99
Central Answering Position
101
Features Not Currently Supported
101
Cleaning the IP Phone Display Screen
102
Display Characteristics
102
Information Line Display
102
Information Line Display
103
Key Number Assignments
103
Programmable Line (Dn)/Feature Key Label Display
103
Soft Key Label Display
103
Package Components
104
Before You Begin
106
First-Time Installation
106
Installation and Configuration
106
Startup Sequence
106
Configuring the IP Phone 2004
107
Startup Sequence
109
Advertisement
Nortel Softphone 2050 Fundamentals (560 pages)
Nortel Communication Server 1000
Brand:
Nortel
| Category:
IP Phone
| Size: 12.85 MB
Table of Contents
Table of Contents
7
Ip Phones Fundamentals
1
Procedure
3
Revision History
3
Procedure
4
Procedure
5
Procedure
6
Table of Contents
7
Procedure
7
Procedure
8
Contents
9
Procedure
9
Contents
11
Procedure
11
Procedure
12
Contents
13
Procedure
13
Procedure
14
Procedure
15
Procedure
16
Contents
17
Procedure
17
Procedure
19
How to Get Help
23
Getting Help from the Nortel Web Site
23
Getting Help over the Phone from a Nortel Solutions Center
23
Getting Help from a Specialist by Using an Express Routing Code
23
Getting Help through a Nortel Distributor or Reseller
24
New in this Release
25
Features
25
Live Dialpad
25
New IP Phone Types
25
New Language Support
26
Context-Sensitive Soft Keys
27
Subject
27
Nortel IP Phone 2001
31
Introduction
31
Description
32
Components and Functions
33
Table 2
33
Supported Features
34
Features Not Supported
36
Display Characteristics
36
Key Number Assignments
38
Package Components
38
IP Phone/7-Ft. Cat5 Ethernet Cable
39
IP Phone
39
7-Ft. Cat5 Ethernet Cable
39
Installation and Configuration
40
Getting Started Card
40
Configuring the IP Phone 2001
41
Nortel Communication Server 1000
45
Installing an IP Phone 2001 for the First Time Using DHCP
51
Table of Contents
53
Enabling Full Duplex Mode
58
Full Duplex Mode
58
Checking Ethernet Statistics
59
Gratuitous Address Resolution Protocol Protection
59
Changing the TN of an Existing IP Phone 2001
60
Extensible Authentication Protocol
60
Redeploying an IP Phone 2001
60
Removing an IP Phone 2001 from Service
61
Replacing an IP Phone 2001
61
Nortel IP Phone 2002
63
Contents
63
Introduction
63
Package Components
63
Description
64
Components and Functions
65
Keys and Functions
65
Services Menu
67
Supported Features
68
Features Not Currently Supported
70
Display Characteristics
70
Cleaning the IP Phone Display Screen
71
Information Line Display
71
Programmable Line (Dn)/Feature Key Label Display
71
Soft Key Label Display
72
Key Number Assignments
72
Package Components
73
A0648375
73
A0788874
73
Lists the IP Phone 2002
73
Installation and Configuration
74
Before You Begin
74
The IP Phone
74
Configuring the IP Phone 2002
75
First-Time Installation
75
Startup Sequence
77
Installing the IP Phone 2002
78
Choose One of the Following
80
For TPS and Secure Media Controller, Enter 6 or
80
For TPS Only, Enter 1
80
S1 Ip
80
S1 Pk
80
S1 Port S1 Action
80
S1 Retry Count
80
Screen Prompt
80
The Primary CS 1000 Node IP Address for the IP Phone
80
This Is a Fixed Value: 4100
80
Installing an IP Phone 2002 for the First Time Using DHCP
86
IP Phone
87
Attempts to Connect to the Server. Enter
88
The Number of Times the IP Phone
88
To Manually Configure the PK, Set the Action
88
Enabling Full Duplex Mode
94
Full Duplex Mode
94
Checking Ethernet Statistics
95
Gratuitous Address Resolution Protocol Protection
95
Changing the TN of an Existing IP Phone 2002
96
Extensible Authentication Protocol
96
Redeploying an IP Phone 2002
96
Removing an IP Phone 2002 from Service
97
Replacing an IP Phone 2002
97
Nortel IP Phone 2004
99
Contents
99
Introduction
99
Installation and Configuration
99
Description
100
Components and Functions
101
Keys and Functions
101
Services Menu
102
Supported Features
103
Features Not Currently Supported
105
Central Answering Position
105
Display Characteristics
106
Cleaning the IP Phone Display Screen
106
Programmable Line (Dn)/Feature Key Label Display
106
Information Line Display
107
Soft Key Label Display
107
Key Number Assignments
107
Package Components
108
Handset Cord
108
Installation and Configuration
109
Before You Begin
109
Nortel Communication Server 1000
109
Configuring the IP Phone 2004
110
First-Time Installation
110
M (7-Ft) CAT5 Ethernet Cable - Getting Started Card
110
Startup Sequence
113
Installing an IP Phone 2004 for the First Time Using DHCP
122
Full Duplex Mode
130
Gratuitous Address Resolution Protocol Protection
131
Extensible Authentication Protocol
132
Redeploying an IP Phone 2004
132
Replacing an IP Phone 2004
133
Removing an IP Phone 2004 from Service
133
Nortel IP Audio Conference Phone 2033
135
Contents
135
Introduction
135
Description
136
Nortel Softphone 2050 Installation And Operation Manual (632 pages)
Nortel Networks Communication Server 1000 Release 4.5
Brand:
Nortel
| Category:
IP Phone
| Size: 6.2 MB
Table of Contents
Table of Contents
7
Revision History
3
Table of Contents
11
Nortel Ip Phone 1150E
14
Expansion Module for IP Phone 1100 Series . 475
15
List of Procedures
19
Table of Contents
20
How to Get Help
31
Getting Help from the Nortel Web Site
31
Getting Help over the Phone from a Nortel Solutions Center
31
Getting Help from a Specialist by Using an Express Routing Code
32
Getting Help through a Nortel Distributor or Reseller
32
About this Document
33
Subject
33
Applicable Systems
34
Intended Audience
35
Conventions
35
Related Information
36
Nortel IP Phone 2001
39
Contents
39
Introduction
39
Description
39
Components and Functions
39
Components and Functions
41
Keys and Functions
42
Supported Features
44
Features Not Currently Supported
46
Display Characteristics
46
Information Line Display
47
Key Number Assignments
48
Soft Key Label Display
48
Package Components
49
Installation and Configuration
51
Before You Begin
51
Configuring the Ip Phone
52
Startup Sequence
54
Installing the Ip Phone
55
Full Duplex Mode
68
Gratuitous Address Resolution Protocol Protection
70
Extensible Authentication Protocol
70
Reinstalling an IP Phone 2001
70
Replacing an IP Phone 2001
72
Removing an IP Phone 2001 from Service
72
Nortel IP Phone 2004
73
Contents
73
Description
73
Extensible Authentication Protocol
73
Features Not Currently Supported
73
Full Duplex Mode
73
Introduction
73
Key Number Assignments
73
Package Components
73
Nortel IP Phone 2004
74
Introduction
74
Description
74
Components and Functions
75
Supported Features
79
Features Not Currently Supported
82
Central Answering Position
82
Display Characteristics
82
Key Number Assignments
84
Package Components
85
Installation and Configuration
87
Installing the IP Phone 2004 for the First Time Using Manual Configuration
93
Procedure 11
100
Installing an IP Phone 2004 for the First Time Using DHCP
100
Full Duplex Mode
107
Procedure 12
107
Enabling Full Duplex Mode
107
Gratuitous Address Resolution Protocol Protection
108
Procedure 13
108
Checking Ethernet Statistics
108
Extensible Authentication Protocol
109
Reinstalling an IP Phone 2004
109
Procedure 14
109
Changing the TN of an Existing IP Phone 2004
109
Replacing an IP Phone 2004
110
Procedure 15
110
Removing an IP Phone 2004 from Service
111
Procedure 16
111
Nortel IP Phone 2004
112
This Section Contains Information on the Following Topics
113
Nortel IP Phone 2002
114
Introduction
114
Description
114
Components and Functions
115
Supported Features
119
Features Not Currently Supported
122
Key Number Assignments
124
Package Components
125
Installation and Configuration
128
Reinstalling an Ip Phone 2002
148
Replacing an Ip Phone 2002
149
Removing an Ip Phone 2002 from Service
150
Advertisement
Nortel Softphone 2050 Installation And Operation Manual (602 pages)
Nortel Communication Server 1000
Brand:
Nortel
| Category:
IP Phone
| Size: 11.06 MB
Table of Contents
Table of Contents
7
Revision History
3
Description
12
List of Procedures
19
Table of Contents
20
How to Get Help
31
Getting Help from the Nortel Web Site
31
Getting Help over the Phone from a Nortel Solutions Center
31
Getting Help from a Specialist by Using an Express Routing Code
32
Getting Help through a Nortel Distributor or Reseller
32
About this Document
33
Subject
33
Applicable Systems
34
Intended Audience
35
Conventions
35
Related Information
36
Nortel IP Phone 2001
39
Contents
39
Introduction
39
Components and Functions
39
Supported Features
39
Features Not Currently Supported
39
Description
40
Components and Functions
41
Supported Features
44
Features Not Currently Supported
46
Display Characteristics
46
Cleaning the IP Phone Display Screen
48
Key Number Assignments
48
Package Components
49
Installation and Configuration
50
Description
56
Full Duplex Mode
67
Gratuitous Address Resolution Protocol Protection
69
Extensible Authentication Protocol
69
Reinstalling an IP Phone 2001
69
Replacing an IP Phone 2001
71
Removing an IP Phone 2001 from Service
71
Nortel IP Phone 2002
73
Contents
73
Introduction
74
Description
74
Components and Functions
75
Supported Features
79
Features Not Currently Supported
81
Display Characteristics
82
Cleaning the IP Phone Display Screen
84
Key Number Assignments
84
Package Components
84
Installation and Configuration
86
Installing the IP Phone 2002 for the
91
Procedure 11
98
Installing an IP Phone 2002 for the First Time
98
Using DHCP
98
Full Duplex Mode
105
Procedure 12
105
Enabling Full Duplex Mode
105
Procedure 13
106
Checking Ethernet Statistics
106
Gratuitous Address Resolution Protocol Protection
107
Extensible Authentication Protocol
107
Reinstalling an IP Phone 2002
107
Procedure 14
107
Changing the TN of an Existing IP Phone 2002
107
Replacing an IP Phone 2002
108
Procedure 15
108
Removing an IP Phone 2002 from Service
109
Procedure 16
109
Nortel IP Phone 2004
111
Contents
111
Introduction
112
Description
112
Components and Functions
113
Supported Features
117
Features Not Currently Supported
119
Central Answering Postion
119
Display Characteristics
120
Cleaning the IP Phone Display Screen
122
Key Number Assignments
122
Package Components
122
Installation and Configuration
124
Procedure 17
125
Configuring the IP Phone 2004
125
Procedure 18
130
Installing the IP Phone 2004 for the First Time Using Manual Configuration
130
Procedure 19
137
Installing an IP Phone 2004 for the First Time Using DHCP
137
Full Duplex Mode
144
Procedure 20
144
Enabling Full Duplex Mode
144
Gratuitous Address Resolution Protocol Protection
145
Procedure 21
145
Checking Ethernet Statistics
145
Extensible Authentication Protocol
146
Reinstalling an IP Phone 2004
146
Replacing an IP Phone 2004
147
Removing an IP Phone 2004 from Service
148
Nortel Softphone 2050 Installation And Operation Manual (432 pages)
Communication Server 1000
Brand:
Nortel
| Category:
IP Phone
| Size: 8.11 MB
Table of Contents
Table of Contents
5
Revision History
3
List of Procedures
13
About this Document
21
Subject
21
Applicable Systems
22
Intended Audience
23
Conventions
23
Related Information
24
Nortel IP Phone 2001
27
Contents
27
Introduction
27
Description
28
Supported Features
32
Features Not Currently Supported
32
Display Characteristics
33
Cleaning the Ip Phone Display Screen
34
Information Line Display
34
Key Number Assignments
35
Soft Key Label Display
35
Package Components
37
Before You Begin
38
First-Time Installation
40
Start-Up Sequence
52
Startup Sequence
52
Full Duplex Mode
53
Gratuitous Address Resolution Protocol Protection
55
Extensible Authentication Protocol
55
Reinstalling an IP Phone 2001
55
Replacing an IP Phone 2001
57
Removing an IP Phone 2001 from Service
57
Nortel IP Phone 2002
59
Contents
59
Description
59
Introduction
60
Description
60
Supported Features
65
Features Not Currently Supported
66
Display Characteristics
67
Key Number Assignments
69
Package Components
70
Before You Begin
72
Pre-Installation Checklist
72
Procedure 9
72
First-Time Installation
73
Installing an IP Phone 2001 for the First Time Using
75
Manual Configuration
75
Procedure 10
75
Installing an IP Phone 2001 for the First Time
80
Procedure 11
80
Using DHCP
80
Startup Sequence
87
Full Duplex Mode
88
Checking Ethernet Statistics
89
Disabling Auto Negotiate and Enabling Full Duplex
89
Mode
89
Procedure 12
89
Gratuitous Address Resolution Protocol Protection
90
Extensible Authentication Protocol
90
Reinstalling an IP Phone 2002
90
Procedure 14
90
Replacing an IP Phone 2002
91
Procedure 15
91
Removing an IP Phone 2002 from Service
92
Procedure 16
92
Nortel IP Phone 2004
93
Contents
93
Introduction
94
Description
94
Supported Features
99
Features Not Currently Supported
100
Display Characteristics
101
Pre-Installation Checklist
107
Procedure 17
107
Installing an IP Phone 2002 for the First Time Using
110
Manual Configuration
110
Procedure 18
110
Installing an IP Phone 2002 for the First Time
116
Procedure 19
116
Using DHCP
116
Disabling Auto Negotiate and Enabling Full Duplex
124
Procedure 20
124
Procedure 22
125
Reinstalling an Ip Phone 2004
125
Procedure 23
126
Replacing an Ip Phone 2004
126
Procedure 24
127
Removing an Ip Phone 2004 from Service
127
Touch Panel
132
Pre-Installation Checklist
149
Procedure 25
149
Manual Configuration
151
Procedure 26
151
Procedure 27
158
Using DHCP
158
Disabling Auto Negotiate and Enabling Full Duplex
167
Mode
167
Procedure 28
167
Removing an Ip Phone 2007 from Service
170
Connecting the IP Phone KEM to an IP Phone 2002 or IP Phone 2004
179
Procedure 33
179
Ip Phone Kem Startup Initialization
180
Operating Parameters
181
Virtual Office
182
System Components
187
Usb Headset Adapter
188
Dedicated Keys
196
Language Support
204
Installing an IP Softphone 2050
207
Procedure 34
207
Services Menu
209
Installing the USB Headset Adapter
220
Installing or Upgrading the Ip Softphone
221
Procedure 35
221
Installing the IP Softphone 2050 on Your PC (New Installation)
222
Procedure 36
222
Upgrading the IP Softphone 2050 on Your PC
222
Upgrading the IP Softphone 2050 on Your PC (for Windows 2000 and Windows XP Users Only)
222
(For Windows 98 Platforms)
223
Procedure 38
223
Configuration Utility
224
Running the Ip Softphone 2050 for the First Time
245
Changing the TN of an Existing IP Softphone 2050
246
Procedure 39
246
Removing an IP Softphone 2050 from Service
246
Compatible Pdas
249
Application Software
251
MVC 2050 Call Handling Screen
252
Software Requirements
271
Procedure 41
272
Starting MVC 2050
272
Procedure 42
273
Synchronizing a PDA with a Desktop PC Using Activesync
273
MVC 2050 Installation
273
MVC 2050 Installation Method
273
Installing MVC 2050
274
Procedure 43
274
Removing MVC 2050 from Your PDA
275
MVC 2050 Removal
275
MVC 2050 and Wlan
293
Roaming and Handover
294
Installation and Configuration
308
Nortel Softphone 2050 Installation And Operation Manual (304 pages)
Nortel 2001: User Guide
Brand:
Nortel
| Category:
IP Phone
| Size: 4.82 MB
Table of Contents
Revision History
3
Table of Contents
5
About this Document
11
Subject
11
Applicable Systems
12
Intended Audience
13
Conventions
14
Related Information
15
Nortel Networks IP Phone 2001
17
Contents
17
Introduction
17
Description
18
Supported Features
22
Features Not Currently Supported
22
Display Characteristics
23
Information Line Display
24
Key Number Assignments
25
Dedicated Keys
25
Package Components
26
Before You Begin
28
First-Time Installation
29
Startup Sequence
40
Full Duplex Mode
41
Reinstalling an IP Phone 2001
42
Replacing an IP Phone 2001
44
Removing an IP Phone 2001 from Service
44
Nortel Networks IP Phone 2002
45
Contents
45
Introduction
46
Description
46
Supported Features
51
Features Not Currently Supported
52
Display Characteristics
52
Key Number Assignments
54
Dedicated Keys
55
Package Components
56
Before You Begin
57
First-Time Installation
59
Startup Sequence
72
Full Duplex Mode
72
Reinstalling an IP Phone 2002
74
Replacing an IP Phone 2002
75
Removing an IP Phone 2002 from Service
75
Nortel Networks IP Phone 2004
77
Contents
77
Introduction
78
Description
78
Supported Features
83
Features Not Currently Supported
84
Display Characteristics
84
Key Number Assignments
86
Dedicated Keys
87
Package Components
88
Before You Begin
90
First-Time Installation
91
Standard 4.00 February
92
Startup Sequence
102
Full Duplex Mode
103
Reinstalling an IP Phone 2004
105
Replacing an IP Phone 2004
106
Removing an IP Phone 2004 from Service
106
IP Phone
106
Nortel Softphone 2050 User Manual (136 pages)
IP Softphone
Brand:
Nortel
| Category:
Software
| Size: 0.96 MB
Table of Contents
Table of Contents
11
July
9
June
9
IP Softphone 2050 Overview
17
Features
17
Components
19
Expansion Module
20
System Tray Icon and Menu
20
IP Softphone 2050 Call Control Window
21
Accessibility Interface
21
Call Control Window
22
Version
23
Accessibility Interface
23
Call Control Window Elements and Functions
24
Hot Keys
27
System Tray Icon and Menu
28
IP Softphone 2050 Directories
29
Local Directory
29
CS 1000 Directory
30
Callers List
31
Redial List
31
Opening Cs 1000 Directory Features
32
Application Server Administration
33
Password Administration
33
Installing and Setting up the IP Softphone 2050
34
System Requirements
34
Nortel Usb Audio Kit
34
Supported Operating Systems
34
Installing the IP Softphone 2050
35
Managing Contacts from the Local Directory
36
Adding Contacts to a Local Directory
36
Editing Contacts in the Local Directory
37
Deleting Contacts from the Local Directory
37
Finding Contacts in the Local Directory
38
Filtering a Local Directory
39
Dialing from the Local Directory
39
Managing Groups in the Shortcut Bar
40
Using the Properties Dialog Box
41
Linking to External Directories
42
Linking to the Ldap Directory
43
Linking to Outlook
44
Adding External Contacts to the Local Directory
45
Linking to Windows Address Book Directory
45
Managing Contacts from the Cs 1000 Directory
47
Adding Contacts to the Personal Directory
47
Editing CS 1000 Directory Contacts
48
Deleting CS 1000 Directory Contacts
49
Dialing from the Personal Directory
49
Finding CS 1000 Directory Contacts
49
Dialing from the Callers List
50
Dialing from the Redial List
50
Nortel Softphone 2050 User Manual (110 pages)
IP Softphone 2050
Brand:
Nortel
| Category:
Server
| Size: 1.48 MB
Table of Contents
Revision History
3
Table of Contents
5
IP Softphone 2050 Overview
13
Features
13
Components
14
Call Control Window
15
Local Directory Window
15
Settings Window
15
System Tray Icon and Menu
15
I2050.Exe Application
16
IP Softphone 2050 Call Control Window
17
Accessibility Interface
17
Call Control Window
18
Accessibility Interface
19
Call Control Window Elements and Functions
20
Hot Keys
22
Adding a Hot Key
22
Removing a Hot Key
23
System Tray Icon and Menu
24
IP Softphone 2050 Directories
25
Local Directory
25
Opening a Local Directory from the Call Control Window
25
CS 1000 Directory
26
Personal Directory
26
Callers List
27
Redial List
27
Opening CS 1000 Directory Features
28
Password Administration
28
Application Server Administration
28
Installing and Setting up the IP Softphone 2050
29
System Requirements
29
Supported Operating Systems
29
Nortel USB Audio Kit
30
Installing the IP Softphone 2050
30
Installing the USB Headset Kit
31
Managing Contacts from the Local Directory
32
Adding Contacts to a Local Directory
32
Editing Contacts in the Local Directory
33
Deleting Contacts from the Local Directory
34
Finding Contacts in the Local Directory
34
Filtering a Local Directory
35
Dialing from the Local Directory
35
Dialing from the Redial List in the Local Directory
36
Dialing from the Callers List in the Local Directory
36
Managing Groups in the Shortcut Bar
37
Using the Properties Dialog Box
38
Open the Directory from the Call Control Window" on Page
38
Select Edit > New
38
Properties - General Tab
39
Properties - Details Tab
39
Properties - Notes Tab
39
Properties - Settings Tab
39
Linking to External Directories
39
Linking to the LDAP Directory
40
Linking to Outlook
41
Linking to Windows Address Book Directory
42
Adding External Contacts to the Local Directory
42
Nortel Softphone 2050 User Manual (118 pages)
Nortel 2050: User Guide
Brand:
Nortel
| Category:
IP Phone
| Size: 0.75 MB
Table of Contents
Revision History
3
Table of Contents
5
IP Softphone 2050 Overview
9
Features
9
Components
11
Local Directory Window
11
Settings Window
11
IP Softphone 2050 Call Control Window
13
Accessibility Interface
13
Call Control Window
14
Accessibility Interface
15
Call Control Window Elements and Functions
16
Hot Keys
18
Adding a Hot Key
18
Removing a Hot Key
19
System Tray Icon and Menu
20
IP Softphone 2050 Directories
21
Local Directory
21
CS 1000 Directory
22
Personal Directory
22
Callers List
23
Redial List
23
Password Administration
24
Application Server Administration
25
Installing and Setting up the IP Softphone 2050
26
System Requirements
26
Supported Operating Systems
26
Installing the IP Softphone 2050
27
Managing Contacts from the Local Directory
28
Adding Contacts to a Local Directory
28
Editing Contacts in the Local Directory
29
Deleting Contacts from the Local Directory
29
Finding Contacts in the Local Directory
30
Filtering a Local Directory
31
Dialing from the Local Directory
31
Managing Groups in the Shortcut Bar
32
Using the Properties Dialog Box
33
Linking to External Directories
34
Linking to the Ldap Directory
35
Linking to Outlook
36
Linking to Windows Address Book Directory
37
Adding External Contacts to the Local Directory
37
Managing Contacts from the CS 1000 Directory
39
Adding Contacts to the Personal Directory
39
Editing CS 1000 Directory Contacts
40
Deleting CS 1000 Directory Contacts
41
Finding CS 1000 Directory Contacts
41
Dialing from the Personal Directory
41
Dialing from the Redial List
42
Dialing from the Callers List
42
Nortel Softphone 2050 User Manual (77 pages)
IP Softphone
Brand:
Nortel
| Category:
IP Phone
| Size: 0.68 MB
Table of Contents
Nortel Networks Software License Agreement
3
Table of Contents
5
Chapter 1 IP Softphone 2050 Overview
9
Features
9
Components
10
Call Control Window
10
Local Directory Window
10
Settings Window
10
System Tray Icon and Menu
11
I2050.Exe Application
11
Chapter 2 IP Softphone 2050 Call Control Window
13
Accessibility Interface
13
Call Control Window
13
Accessibility Interface
14
Call Control Window Elements and Functions
15
Hot Keys
17
Adding a Hot Key
17
Removing a Hot Key
18
System Tray Icon and Menu
18
Chapter 3 Installing and Setting up the IP Softphone 2050
19
System Requirements
19
Supported Operating Systems
19
Nortel USB Audio Kit
19
Installing the IP Softphone 2050
20
Installing the USB Headset Kit
20
Chapter 4 Managing Contacts from the Local Directory
21
Adding Contacts to a Local Directory
21
Editing Contacts in the Local Directory
22
Deleting Contacts from the Local Directory
22
Finding Contacts in the Local Directory
23
Filtering a Local Directory
24
Dialing from the Local Directory
24
Dialing from the Redial List in the Local Directory
24
Dialing from the Callers List in the Local Directory
25
Managing Groups in the Shortcut Bar
25
Using the Properties Dialog Box
26
Properties-General Tab
27
Properties-Details Tab
27
Properties-Notes Tab
27
Properties-Settings Tab
27
Linking to External Directories
28
Linking to the LDAP Directory
28
Linking to Outlook
29
Linking to Windows Address Book Directory
29
Adding External Contacts to the Local Directory
30
Chapter 5 Managing IP Softphone 2050 Calls
31
Making Telephone Calls
31
Answering Telephone Calls
31
Holding and Retrieving Telephone Calls
32
Hanging up Telephone Calls
32
Nortel Softphone 2050 User Manual (88 pages)
Mobile Voice Client
Brand:
Nortel
| Category:
Software
| Size: 0.89 MB
Table of Contents
Revision History
3
Table of Contents
5
About this Guide
7
Nortel Mobile Voice Client 2050 Overview
8
Software Dependencies
9
Supported Pdas
9
Headsets
10
MVC 2050 Menus and Screen Features
11
Installing and Configuring the Mobile Voice Client 2050
14
Removing a Previous Version of MVC 2050
14
MVC 2050 Installation Method
15
MVC 2050 Configuration
17
MVC 2050 Call Handling Screen
19
Starting the MVC 2050
19
Navigation
20
Appearance
20
MVC 2050 Graphical Interface (Skins) Components
21
Menus
24
Icons
32
Call Handling Icons
33
Menu and Icon Summaries
36
Help Menu
37
Managing Calls with Mobile Voice Client 2050
38
Making a Telephone Call
38
Answering a Call
39
Holding a Call
39
Retrieving a Call
39
Ending a Call
39
Maintaining Call Quality
39
Managing Contacts with Mobile Voice Client 2050
40
Editing the Contacts List
41
Accessing Contacts Help
41
Accessing the PDA Contacts List
41
Dialing a Number from the Contacts List
42
Dialing Formats
43
Area Code
46
Extension Numbers
50
Personal Directory, Redial List, and Callers List
52
User Preferences for Personal Directory, Redial List, and Callers
53
List
53
Call Log Options
54
Personal Directory
56
Call Log Features: Redial List and Callers List
57
Password Administration
60
Mobile Voice Client 2050 Settings
63
Sounds
63
Profiles
66
Exporting Profiles
69
Importing Profiles
70
Server
71
Macros
72
Nortel Softphone 2050 User Manual (90 pages)
Mobile Voice Client
Brand:
Nortel
| Category:
Software
| Size: 1.21 MB
Table of Contents
Revision History
3
Table of Contents
5
About this Guide
7
Mobile Voice Client 2050 Overview
8
Software Dependencies
9
Supported Pdas
9
Headsets
10
MVC 2050 Menus and Screen Features
11
Installing and Configuring the Mobile Voice Client 2050
14
Removing a Previous Version of MVC 2050
14
MVC 2050 Installation Method
15
MVC 2050 Configuration
17
MVC 2050 Call Handling Screen
19
Starting the MVC 2050
19
Navigation
20
Appearance
20
MVC 2050 Graphical Interface (Skins) Components
21
Menus
24
Icons
32
Call Handling Icons
33
Menu and Icon Summaries
37
Help Menu
38
Managing Calls with Mobile Voice Client 2050
39
Making a Telephone Call
39
Answering a Call
40
Holding a Call
40
Retrieving a Call
40
Ending a Call
40
Maintaining Call Quality
41
Managing Contacts with Mobile Voice Client 2050
42
Editing the Contacts List
43
Accessing Contacts Help
43
Accessing the PDA Contacts List
43
Dialing a Number from the Contacts List
44
Dialing Formats
45
Area Code
48
Extension Numbers
52
Personal Directory, Redial List, and Callers List
54
Call Log Options
55
Incoming Calls
57
Personal Directory
57
Password Administration
62
Mobile Voice Client 2050 Settings
65
Sounds
65
Profiles
68
Exporting Profiles
71
Server
72
Macros
74
Mobile Voice Client 2050 for Expert Users
78
Client Diagnostics
78
Audio Quality
79
Advanced Audio
81
Listener IP
83
Hardware ID
84
Connection History
86
Wifi
87
User Guide
90
Nortel Softphone 2050 User Manual (72 pages)
Brand:
Nortel
| Category:
IP Phone
| Size: 1.15 MB
Table of Contents
Revision History
3
Table of Contents
5
IP Softphone 2050 Overview
9
Features
9
Main Parts
10
IP Softphone 2050 Call Control Window
12
Standard Call Control Window
13
Enhanced Call Control Window
14
Call Control Window Elements and Functions
16
Hot Keys
19
Local Directory
20
Personal Directory, Redial List, and Callers List
21
System Tray Icon and Menu
22
Installing and Setting up the IP Softphone 2050
23
System Requirements
23
Installing the IP Softphone 2050
24
Installing the USB Headset Kit
24
Managing Contacts with the IP Softphone 2050
25
Adding Contacts
25
Editing Contacts
27
Deleting Contacts
28
Finding Contacts
29
Filtering a Directory
30
Dialing from the Local Directory
30
Dialing from the Personal Directory
31
Dialing from the Redial List
31
Dialing from the Callers List
32
Adding a Group to the Shortcut Bar
32
Using the Properties Dialog Box
33
Customizing the Shortcut Bar
33
Managing IP Softphone 2050 Calls
36
Making Telephone Calls
36
Answering Telephone Calls
36
Holding and Retrieving Telephone Calls
37
Hanging up Telephone Calls
37
IP Softphone 2050 USB Headset Adapter
38
Overview
38
Answering Calls with the USB Headset Adapter
40
Hanging up Calls with the USB Headset Adapter
40
Adjusting the Volume with the USB Headset Adapter
40
Muting a Call
41
Using the I2050 Smart Functions Menu
41
Customizing the I2050 Smart Functions Menu
42
Custom Functions for I2050 Smart Functions Menu
43
IP Softphone 2050 Macros
45
About Macros with the IP Softphone 2050
45
Recording a Macro
45
Deleting a Macro
46
Playing a Macro
46
Nortel Softphone 2050 User Manual (56 pages)
IP Softphone
Brand:
Nortel
| Category:
Software
| Size: 0.88 MB
Table of Contents
Revision History
9
Table of Contents
12
IP Softphone 2050 Overview
15
Features
15
Components
17
Call Control Window
17
Local Directory Window
17
Settings Window
17
System Tray Icon and Menu
18
Expansion Module
18
I2050.Exe Application
18
IP Softphone 2050 Call Control Window
19
Accessibility Interface
19
Call Control Window
20
Accessibility Interface
21
Call Control Window Elements and Functions
22
Hot Keys
25
Adding a Hot Key
25
Removing a Hot Key
26
System Tray Icon and Menu
27
IP Softphone 2050 Directories
28
Local Directory
28
Opening a Local Directory from the Call Control Window
29
Directory Entry Management
29
CS 1000 Directory
30
Agent and Supervisor Features
32
Logging in Without Agent ID
33
For Basic ACD
33
Logging in with Agent ID
33
For Basic ACD or Contact Center Manager
33
Logging in Using Agent ID and Multiple Queue Assignments
34
Using MQA Login Options
34
Logging In: no Supervisor ID, no Priority
35
Logging In: Supervisor ID, no Priority
35
Logging In: no Supervisor ID, with Priority
35
Logging In: Supervisor ID, with Priority
36
Using Default Login
37
Logging out an Agent
37
Logging out Temporarily
37
Logging out
37
Agent Features
38
Incoming Call Notification
38
Answering ACD Calls
39
Answering a Call
39
Terminating a Call
39
Using Force Call
39
Using Activity Code
40
Using Emergency
41
Using Record on Demand Key
41
Using SAVE Key
42
Using Notready
43
Answering or Making Non-ACD Calls
43
Placing a Call
43
Answering a Call
43
Contacting Your Supervisor
43
Answering a Call from Your Supervisor
44
Answering a Call from Your Supervisor When on a Call
44
Placing a Call to Your Supervisor When on a Call
44
Conferencing Your Supervisor to a Call in Progress
44
Transferring a Call to Your Supervisor
44
Nortel Softphone 2050 Installation Manual (57 pages)
TPS 3D Sensor and Defense Center
Brand:
Nortel
| Category:
Network Router
| Size: 1.07 MB
Table of Contents
Table of Contents
3
Chapter 1: Before You Begin
5
IPS Installation Considerations
6
RNA Installation Considerations
7
RUA Installation Considerations
7
Typical 3D Sensor Deployments
8
Deploying a Multi-Port 3D Sensor
12
Other Deployment Options
15
Understanding Detection Engines and Interface Sets
18
Connecting Sensors to Your Network
20
Using a Nortel Defense Center
23
Chapter 2: Installation
24
Tps 2070 DC
25
Security Considerations
25
Installing the Defense Center DC 2070
25
Setting the IP Address for the Management Interface
26
Performing the Initial Setup
27
Console Output
32
3D SENSOR 2X50/2X70
33
Security Considerations
33
Installing the 3D Sensor 2X50/2X70
33
Setting the IP Address for the Management Interface
35
Ifconfig Eth0 192.168.10.5 Netmask 255.255.255.0
35
Broadcast 192.168.10.255
35
Route Add Default Gw Gw_Addr
35
Route Add Default Gw 192.168.10.1
35
Continue with "Performing the Initial Setup" on Page
35
Performing the Initial Setup
36
See the Following Sections for more Information
36
Accessing the Web Interface
36
Changing the Default Password
37
Configuring the Network Settings
37
Setting up the Base License
38
Setting up Remote Management
39
Installing Software Updates
39
Importing Seus and Rule Files
40
Console Output
42
Chapter 3: Hardware Specification
43
TPS 2X50 3D Sensor
44
Chassis Back I/O Ports and Features
44
Chassis Front Features
45
Chassis Dimensions
45
System Operating Environment
46
Power Supply
46
Rack and Cabinet Mounting Options
46
TPS 2X70 3D Sensor
47
Chassis Back I/O Ports and Features
47
Chassis Front Features
48
Chassis Dimensions
49
System Operating Environment
49
Power Supply
49
Rack and Cabinet Mounting Options
49
Tps 2070 DC
50
Chassis Back I/O Ports and Features
50
Chassis Front Features
51
Chassis Dimensions
52
System Operating Environment
52
Power Supply
52
Rack and Cabinet Mounting Options
52
Nortel Softphone 2050 User Manual (48 pages)
Brand:
Nortel
| Category:
IP Phone
| Size: 0.45 MB
Table of Contents
Revision History
3
Table of Contents
6
IP Softphone 2050 Overview
9
Features
9
Components
11
Call Control Window
11
Local Directory Window
11
Settings Window
11
System Tray Icon and Menu
12
Expansion Module
12
I2050.Exe Application
12
Display
13
IP Softphone 2050 Call Control Window
14
Accessibility Interface
14
Call Control Window
15
Accessibility Interface
16
Call Control Window Elements and Functions
17
Hot Keys
19
Adding a Hot Key
19
Removing a Hot Key
20
System Tray Icon and Menu
21
Local Directory
23
Opening a Local Directory from the Call Control Window
24
Directory Entry Management
24
CS 1000 Directory
25
Agent and Supervisor Features
27
Logging in Without Agent ID
28
For Basic ACD
28
Logging in with Agent ID
28
For Basic ACD or Contact Center Manager
28
Logging in Using Agent ID and Multiple Queue Assignments
29
Using MQA Login Options
29
Logging In: no Supervisor ID, no Priority
30
Logging In: Supervisor ID, no Priority
30
Logging In: no Supervisor ID, with Priority
30
Logging In: Supervisor ID, with Priority
31
Using Default Login
32
Logging out an Agent
32
Logging out Temporarily
32
Logging out
32
Agent Features
33
Answering ACD Calls
33
Answering a Call
33
Terminating a Call
33
Using Force Call
34
Using Activity Code
34
Using Emergency
35
Using Notready
35
Answering or Making Non-ACD Calls
36
Placing a Call
36
Answering a Call
36
Contacting Your Supervisor
36
Answering a Call from Your Supervisor
36
Answering a Call from Your Supervisor When on a Call
36
Placing a Call to Your Supervisor When on a Call
37
Conferencing Your Supervisor to a Call in Progress
37
Transferring a Call to Your Supervisor
37
Nortel Softphone 2050 User Manual (44 pages)
IP Softphone
Brand:
Nortel
| Category:
Software
| Size: 1.13 MB
Table of Contents
Revision History
3
Table of Contents
5
IP Softphone 2050 Overview
7
Features
7
Components
8
Local Directory Window
9
Settings Window
9
System Tray Icon and Menu
9
Display
10
IP Softphone 2050 Call Control Window
11
Call Control Window
12
Accessibility Interface
13
Call Control Window Elements and Functions
14
Hot Keys
16
Removing a Hot Key
17
System Tray Icon and Menu
18
Local Directory
20
Directory Entry Management
21
CS 1000 Directory
22
Agent and Supervisor Features
24
Line and Feature Keys
24
Logging in an Agent
24
Logging in with Agent ID and Multiple Queue Assignments
25
Logging out an Agent
28
Agent Features
29
Answering ACD Calls
29
Using Force Call
30
Using Activity Code
30
Using Emergency
31
Using Notready
31
Answering or Making Non-ACD Calls
31
Contacting Your Supervisor
32
Supervisor Features
34
Using Answer Agent
34
Using Agent Key
34
Using Answer Emergency
35
Using Call Agent
36
Using Interflow
36
Using Night Service
36
Using Observe
37
Using Display Agent Status
38
Using Display Queue
39
Index
41
Nortel Softphone 2050 Installation Manual (36 pages)
IP Software Phone
Brand:
Nortel
| Category:
IP Phone
| Size: 0.53 MB
Table of Contents
Nortel Networks Software License Agreement
3
Table of Contents
5
Chapter 1 Getting Started with the IP Software Phone 2050
9
Symbols Used in this Guide
9
Acronyms
9
Related Publications
10
How to Get Help
11
Chapter 2
13
Introduction
13
Chapter 3 Installing the IP Software Phone 2050
15
Hardware and Software Requirements
15
Minimum PC Requirements
15
Supported Operating Systems
15
USB Audio Kit
16
Specifications
16
To Install the USB Audio Headset
17
Installing the USB Audio Headset
17
Usb Faq
17
Optional In-Use Indicator (Not Provided with Kit)
17
To Install Using the IP Software Phone 2050 CD
18
To Install Using Business Communications Manager
18
Installing the IP Software Phone 2050
18
Additional Installation Steps for Windows 2000
19
To Install the Qos Packet Scheduler
20
To Install the IP 2050 Software Phone Qos Service Using the IP Software Phone 2050 CD
20
To Install the IP 2050 Software Phone Qos Service Using the Business Communications Manager
20
To Start the Configuration Utility Using the Control Panel
21
To Start the Configuration Utility Using the Start Menu
21
To Start the Configuration Utility Within the Application
21
Server Configuration
21
IP Software Phone 2050 Configuration Utility
21
Server
22
Sound Devices
23
USB Headset Adapter
24
Hardware ID
26
Advanced Audio
27
Listener IP
28
About
29
Accessing the IP Software Phone 2050 Help
29
To Register Your IP Software Phone 2050 on a Business Communications Manager System
30
Registering the IP Software Phone 2050 on Business Communications Manager
30
Troubleshooting
30
Chapter 4 IP Software Phone 2050 Interfaces
31
Primary User Interface
31
System Tray Interface
32
Local Directory Interface
33
Nortel Softphone 2050 Installation Manual (36 pages)
Brand:
Nortel
| Category:
IP Phone
| Size: 0.66 MB
Table of Contents
Nortel Networks Software License Agreement
3
Table of Contents
5
Chapter 1 Getting Started with the IP Softphone 2050
9
Symbols Used in this Guide
9
Acronyms
9
Related Publications
10
How to Get Help
11
Chapter 2
13
Introduction
13
Chapter 3 Installing the IP Softphone 2050
15
Hardware and Software Requirements
15
Minimum PC Requirements
15
Supported Operating Systems
15
USB Audio Kit
16
To Install the USB Audio Headset
17
Installing the USB Audio Headset
17
Usb Faq
17
Optional In-Use Indicator (Not Provided with Kit)
17
To Install Using the IP Softphone 2050 CD
18
Installing the IP Softphone 2050
18
Additional Installation Steps for Windows 2000
18
To Install the Qos Packet Scheduler
19
To Install the Nortel IP Softphone 2050 Qos Service Using the IP Softphone 2050 CD
19
To Start the Configuration Utility Using the Control Panel
20
To Start the Configuration Utility Using the Start Menu
20
To Start the Configuration Utility Within the Application
20
Server Configuration
20
IP Softphone 2050 Configuration Utility
20
Server
21
Sound Devices
22
USB Headset Adapter
23
Hardware ID
25
Advanced Audio
26
Listener IP
27
About
28
Accessing the IP Softphone 2050 Help
28
To Register Your IP Softphone 2050 on a BCM50 2.0 System
29
Registering the IP Softphone 2050 on BCM50 2.0
29
Troubleshooting
29
Chapter 4 IP Softphone 2050 Interfaces
31
Primary User Interface
31
System Tray Interface
32
Nortel Softphone 2050 Quick Reference Card (2 pages)
For Nortel Communication Server 1000
Brand:
Nortel
| Category:
IP Phone
| Size: 0.15 MB
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