Direct Station Selection (Dss) Console - NEC Electra Elite IPK II Features And Specifications Manual

Electra Elite IPK II
Description
The DSS Console gives a multiline terminal user a Busy Lamp
Field (BLF) and one-button access to extensions, trunks and
system features. This saves time for users that do a lot of call
processing (e.g., attendants, operators or dispatchers). The DSS
Console simplifies:
Calling extensions and door boxes
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Placing, answering and transferring outside calls
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Making an External or Internal Page
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Switching the Night Service mode
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Activating DSS Console Alternate Answer
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The DSS Console also provides DSS Console Alternate Answer. This lets a multiline terminal user with
a DSS Console quickly reroute their calls to a co-worker. Transferred and dial "0" calls ring both DSS
Consoles and, if the VRS is installed, the main operator hears the message, "Your calls have been
forwarded". Central office calls ring both consoles and no message is heard by the operator.
You can also program the DSS Console keys to store Service Codes codes (up to 29 digits long). This
provides the DSS Console user with many of the features available on One-Touch and Programmable
Feature Keys. The DSS Console keys can optionally store additional associated digits after the Service
Code. For example, storing 70401 under a DSS Console key accesses Trunk Group 1 when the console
user presses the key.
The maximum number of consoles allowed per system is 32.
DSS Lamping Table Changed to Apply to DSS/Hotline Keys for Multiline Terminals
Using
Program "30-05-02~21 DSS Console Lamp Table, you can assign
Hotline keys on multiline terminals as well as DSS Consoles.
ACD/Non-ACD Agent DSS Lamping Available
With the Electra Elite IPK II system, Program 30-05-02~21 allows a non-ACD DSS console to lamp
indicating the status of both non-ACD agents as well as ACD agents.

Direct Station Selection (DSS) Console

Direct Station Selection (DSS) Console
Document Revision 1
LED flash patterns for DSS and
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