Table 2-32 Voice Prompting Messages - NEC Electra Elite IPK II Features And Specifications Manual

Document Revision 1
16-01-08: Department Group Basic Data Setup, Queuing for Extension Group Call
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20-07-13: Class of Service Options (Administrator Level), VRS Record
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20-15-11: Ring Cycle Setup, VRS Waiting Message Incoming Call
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22-01-04: System Options for Incoming Calls, DIL No Answer Recall Time
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22-01-08: System Options for Incoming Calls, DID Pilot Call No Answer Timer
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22-01-10: System Options for Incoming Calls, VRS Waiting Message Operation
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22-01-11: System Options for Incoming Calls, VRS Waiting Message Interval Time
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22-08-01: DIL/IRG No Answer Destination
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22-14-xx: VRS Delayed Message for IRG
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22-15-xx: VRS Waiting Message for Department Group
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25-07-02: System Timers for VRS/DISA, VRS/DISA No Answer Time
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25-07-03: System Timers for VRS/DISA, Disconnect after VRS/DISA re-transfer to IRG
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Transfer to the VRS
Any extension user can Transfer their outside call to the VRS. This lets their caller take advantage of the
Automated Attendant's extensive routing capabilities. To Transfer the call, the user simply places the call
on Hold, dials the unique VRS service code (set up in system programming. default 782) and hangs up.
Voice Prompting Messages
The VRS feature provides the system with Voice Prompting Messages. These Voice Prompting
Messages tell the extension user the status or progress of their call. For example, if a user calls
extension 300 when it is busy, they hear, "Station 300 is unavailable, please dial a new station or dial
750 to wait."
The following table shows the available Voice Prompting Messages.
Message
No.
1-00 This is station
1-01 Station
1-02 Is busy, for callback dial
1-03 All lines are busy, for
callback dial
1-04 Please do not disturb
2 - 946

Table 2-32 Voice Prompting Messages

Message
A user dials 6 for the extension number.
A user dials 6 for the extension number.
A user is calling a busy extension.
A user dials 9 or 704 (+ trunk group) and all trunks are busy.
A user calls an extension that has enabled Do Not Disturb.
This message will play when . . .
Voice Response System (VRS)
Electra Elite IPK II