NEC Electra Elite IPK II Features And Specifications Manual page 80
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Also See for Electra Elite IPK II:
- User manual (1190 pages) ,
- System hardware manual (642 pages) ,
- Programming manual (617 pages)
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AIC Agent Log In
To log in:
Multiline Terminal
1.
Press the ACD LOG IN/LOG OUT key (Program 15-07-01 or SC 752:
- OR -
Press the Speaker key and dial the AIC Log In service code (Program 11-13-08).
2.
Dial the log in code (up to 20 digits).
This step is not required if the ID code is disabled in Program 41-01-02.
3.
Dial the Agent Identity Code (AIC) (up to four digits).
The ACD LOG IN/LOG OUT key lights.
To log out (for single or multiple agent log ins):
Multiline Terminal
All AIC log ins become logged out.
1.
Press the ACD LOG IN/LOG OUT key (Program 15-07-01 or SC 752:
2.
Dial 1 to accept.
- OR -
Press the Speaker key and dial the AIC Log In service code (Program 11-13-08).
The ACD LOG IN/LOG OUT key goes out.
Single Line Telephone
All AIC log ins become logged out.
1.
Lift the handset.
2.
Dial the AIC Log Out service code (Program 11-13-08).
- OR -
1.
To log out of an ACD group without using AIC: Lift the handset.
2.
Dial the ACD Log Out service code 655 (Program 11-13-02).
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Electra Elite IPK II
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Automatic Call Distribution (ACD)
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