NEC Electra Elite IPK II Features And Specifications Manual page 900

Document Revision 1
16-01-02 Department Group Basic Data Setup - Uniform Call Distribution Cycle
Set the routing cycle for calls into a department (i.e., when a user dials the department pilot
number). The system can ring the highest priority extension available (Priority Routing, 0) or
cycle in circular order to a new idle extension for each new call (Circular Routing, 1– set to 1 for
UCD).
16-01-03 Department Group Basic Data Setup - Department Routing When Busy
Set how the system routes an Intercom call to a busy Department Group member. The caller
can hear busy tone (0) or overflow to the first available Department Group member (1). This
option is for Intercom calls to an extension, not a pilot number.
16-01-04 Department Group Basic Data Setup - Hunting Mode
Set if an unanswered call should hunt once stopping at the last member tried (0) or continually
hunt through the idle members (1).
16-01-07 Department Group Basic Data Setup - Call Recall Restriction for STG
Set if a transferred call to the pilot number should recall (0) or camp on (1) to the busy or idle
Department Group.
16-01-08 Department Group Basic Data Setup - Queuing for Department Group Calls
To have Department Group calls queue when busy, set this entry to "1" (0 = No Queuing,
1 = Queuing) for a Department Group. This program allows entries of 1-32, however, the
system accepts any entry other than "0" as to allow queuing (only for ISDN trunks calls).
16-01-09 Department Group Basic Data Setup - Department Hunting No Answer Time
Set how long a call will ring a Department Group extension before hunting occurs.
16-01-10 Department Group Basic Data Setup - Hunt Type
Set the type of hunting for each Department Group:
0 = No Queuing
1 = Hunting When Busy
2 = Hunting When Not Answered
3 = Hunting When Busy or No Answer
16-02-01 Department Group Assignment for Extensions
Assign extensions to Department Groups and set the priority assignment.
Department Groups: 1~64
20-06-01 Class of Service for Extensions
Assign a Class Of Service (1~15) to an extension.
20-09-07 Class of Service Options (Incoming Call Service)-Call Queuing"
Allow (1) or Deny (0) an extensions ability to have multiple calls queue to it.
20-11-17 Class of Service Options (Hold/Transfer Service) - Set/Cancel Department Group Trunk-
to-Trunk Forwarding
In an extension's Class of Service, allow (1) or prevent (0) an extension from using the
immediate automatic transfer of ICM and transferred calls to the Department Groups feature.
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Electra Elite IPK II
Uniform Call Distribution (UCD)