NEC Electra Elite IPK II Features And Specifications Manual page 308

Document Revision 1
The system is compatible with Dial Pulse (DP) and DTMF DID signaling. DID trunks can be either wink
start or immediate start.
DID Camp-On
DID Camp-On sets what happens to DID calls to busy extensions when you have Busy Intercept
disabled. With DID Camp-On enabled, a call to a busy extension camps-on for the DID Ring No Answer
Time interval. It then diverts to the programmed DID Intercept extension ring group or Voice Mail.
Without DID Camp-On, the caller to the busy extension just hears busy tone.
DID Routing Through the VRS
DID calls can optionally route through the VRS. The DID caller hears an initial Automated Attendant
Greeting explaining their dialing options. If the caller mis-dials, they can hear a second greeting with
additional instructions. For example, the first Automated Attendant Greeting can be, "Thank you for
calling. Please dial the extension number you wish to reach or dial 0 for the operator." If the caller
inadvertently dials an extension that does not exist, they could hear, "The extension you dialed is
unavailable. Please dial 0 for assistance or dial # to leave a message so we can call you back."
You assign Automated Attendant greetings (i.e., VRS Messages) to the numbers in each Translation
Table. This provides you with extensive flexibility when determining which greetings the system should
play for which dialed numbers. You could, for example, set up 926 5401 through 926 5449 to route to
extensions 301~349, and have 926 5450 route to the automated attendant.
The system allows an extension to be defined as a 1-digit number which can be dialed by the outside
caller on a DID/DISA trunk using the VRS. The outside caller is able to access to desired extension/
department group by dialing only 1 digit after the system answers the call. If the same number is used as
the first digit of an extension number as well as the 1-digit access code for DID/DISA, the outside caller
will not be able to access the extension.
E x a m p l e :
If '2' is defined as a 1-digit access code to department group 300, outside callers cannot access
extensions 200~299 directly.
SMDR Includes Dialed Number
The SMDR report can optionally print the trunk's name (entered in system programming) or the number
the incoming caller dialed (i.e., the dialed DID digits). This gives you the option of analyzing the SMDR
report based on the number your callers dial. (This option also applies to an ISDN trunk as well.)
DID Intercept
DID Intercept automatically reroutes DID calls under certain conditions. There are three types of DID
Intercept:
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Electra Elite IPK II
Direct Inward Dialing (DID)