NEC Electra Elite IPK II Features And Specifications Manual page 516

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In-Mail: External Transfer Available
The software provides the ability for the In-Mail to perform an external transfer. This allows the In-Mail to
route an incoming Automated Attendant call out of the Electra Elite IPK II system on a new trunk based
on an Abbreviated Dial number stored in a Dial Action Table.
In-Mail: Softkey With Security Code Programming
In-Mail provides softkeys when programming the security code. These softkeys allow a user to select
OK, CLEAR or EXIT following an entry of a new code.
In-Mail: Internal Message Notification Timer Lengthened
When Message Notification places a call out, the system will wait up to 30 seconds for ringback, reorder,
or busy tone from the trunk. If detected, notification call out processing begins normally. If not detected,
the system abandons the call and decrements the Ring No Answer (RNA) count. In older software
versions, the system would wait 15 seconds. This could cause notification callbacks to be inadvertently
abandoned.
In-Mail: Directory Dialing
Directory Dialing allows an Automated Attendant caller to reach an extension by dialing the first few
letters in the extension user's name. With Directory Dialing, the caller does not have to remember the
extension number of the person they wish to reach — just their name. Here's how Directory Dialing
works:
1.
When the Automated Attendant answers, it sends the call to a Directory Dialing Mailbox.
(Optionally, the caller may be asked to dial a digit to access Directory Dialing.)
2.
The Directory Dialing Mailbox plays the Directory Dialing Message which asks the caller to dial
letters for the name of the person they wish to reach.
3.
The caller dials the letters for the person's name plus #. They can dial by first name or last name,
depending on how the Directory Dialing Message was recorded and the Directory Dialing Mailbox
was set up.
4.
In-Mail searches the list of programmed extension names for a match of the caller-entered letters.
5.
Voice prompts announce the first three matches, and allow the caller to dial a digit (1-3) to reach
one of the announced matches. Additionally, the caller can dial 4 to hear additional matches (if
any).
6.
The caller dials the digit for the extension they wish to reach, and In-Mail sends the call to that
extension. The call is sent as a Screened or Unscreened transfer, depending on programming.
For callers to use Directory Dialing, the system must have a name programmed for each extension (up
to 15 characters, A-Z, using upper and lower case letters). Each extension should also have a name
recorded in their Subscriber Mailbox. In addition, each extension used by Directory Dialing must be
installed and must have their Subscriber Mailbox active (Personal or Group).
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Electra Elite IPK II
IPK II In-Mail

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