Atr Error (E020-Xxxx) Display At The Time Of Drum Replacement - Canon imagePRESS C1 P Service Manual

Chapter 14

14.3.3.3.8 ATR Error (E020-XXXX) Display at the time of Drum Replacement

imagePRESS C1 P / imagePRESS C1 / imagePRESS C1+ (Printer) / imagePRESS C1+
Cause
The ATR control is activated at the time of power on after the drum replacement.
At this time, the potential control for the patch detection becomes active and it adjusts the laser beam amount in accordance with the new drum in order to improve
the accuracy of the patch detection.
However, if the difference of drum sensitivity is large between the old drum and the new drum depending on the degree of deterioration of the old drum, the pro-
tective function intervenes in the adjustment of laser beam amount, and the laser beam amount may not be optimized.
As a result of that, it may be faultily detected as patch detection fault and trigger the ATR sensor error (E020-XXXX).
The detail codes (xxxx) are as follow: XX85, XX90, XX93.
Filed Measure
Set the laser beam amount appropriate to the new drum with the following procedure.
1) Turn the main power OFF/ON.
2) Execute the service mode (drum reset: FUNCTION > DCP > DRM-RESET).
3) In case the error occurs although turning the main power OFF/ON once again, execute the step 1 and 2 up to 5 times.
If the error still occurs, it is caused by other factors.
Environmental changes rarely cause E061-0015 (potential control error) after replacement of the drum.
When this happens, turn OFF the power and then put it back ON and then perform the above procedure.
14.3.3.4 User Warning Message
14.3.3.4.1 When connecting RUI (using same PC and IP address) upon replacement of machine, message "(!) A error has
occurred" is displayed in IE browser
imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1+ (Printer) / imagePRESS C1+
[ Case in the field ]
Description
When trying to connect the Remote UI with the same IP address in use after replacing this machine, the message "(!) A error has occurred" was displayed
and the connection ended in failure.
Field Remedy
Perform the following procedure (cache clear) in the IE browser: [Tools > Internet Options > General >Temporary Internet Files > Delete files].
Cause
When a file is stored in cache, the browser uses the file for obtaining the connection instead of sending a request to this machine. In case of a model change,
the content of the file may have been changed even though the name of the file is same as the one for the previous model. However, the machine neither
notice this content change nor receive expected parameters, consequently causing the message.
14.3.3.4.2 Paper lifting place of Cassette 2 does not ascend/message "Load paper." does not disappear: Cassette 2 lifter
motor (M23) malfunctions
imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1+ (Printer) / imagePRESS C1+
[ Inspected by Canon Inc. ]
Description
Since the paper lifting plate did not operate although paper was loaded on Cassette 2, the message "Load paper" did not disappear. When the symptom occurs,
perform the following field remedy.
Field Remedy
1. Interchange the lifter motor for Cassette 2 and that for another cassette.
2. If the symptom is solved, replace the lifter motor with a new one.
3. Re-fit the connector connecting the paper pick-up assembly of Cassette 2 and this machine.
4. Interchange the paper pick-up assembly for Cassette 2 and that for another cassette.
14-30
Voltage jumper specifications
100V connect the 1 and 2 pins
120V connect the 2 and 3 pins
230V connect the 2 and 4 pins
T-14-3
cable color
white
red
blue
0015-1544
0015-7322
0015-8894