Since the screw [2] fixing the fixing upper unit mount [1] was loosened (coming-off of the fixing pin), pressure was not applied to the fixing roller and the

lower belt unit, causing the error code "E007", the jam code "010E", or abnormal noise.

- E007 can be displayed when a belt displacement error occurs.

- 010E: Delay jam at the reverse inlet sensor (PS17)

Field Remedy

When the same symptom occurs, check to see if the screws fixing the fixing upper unit mount are loosened; if so, check to make sure that the fixing pins are

inserted into the appropriate shaft holes, and then tighten the screws. As a preventive measure for this symptom, tighten these screws during service work.

- When checking the rear screw, pull out the fixing feeder assembly in 2 steps, and open the external delivery assembly and the inner paper delivery assembly;

then view the rear side of the fixing assembly from the above.

- When checking the front screw, remove the front cover of the fixing assembly.

14.3.7.3 E014-0003: Load is applied to fixing roller drive assembly

imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1+ (Printer) / imagePRESS C1+

[ Inspected by Canon Inc. ]

Description

Since machines having a serial number earlier than the following did not have an appropriate space between the flange of the one-way gear (FU6-0646) in

the rear side of the fixing assembly and the push-on area of the rear fixing gear (FU6-0651), torque was increased, ultimately causing the error code "E014-

0003."

- Serial Number:

120V machine: TKW00039

230V machine: TKY00006

- E014-0003 can be displayed when unlock of motor lock is detected for 1sec or more after the belt drive motor starts rotating stably.

Field Remedy

1. Let the fixing belt into release state (i.e., turn the power switch OFF or open the front door).

2. Slide out the fixing assembly from the machine.

3. Loosen the 2 binding screws (M4) [2] of the separation drive mount assembly [1].

Note: The 2 screws mentioned above are locked with bonding material to prevent them from being loosened. Therefore, do not loosen or remove them except

when the same symptom occurs.

14-36

F-14-44

F-14-45

0016-3647

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