HP Designjet 3D Service Manual page 114

Code Description
14,100 Find home failed, Z
HOME (BOT) not
tripped
14,101 Find home failed, Z EOT
not tripped
14,102 Find home failed, Z
HOME (BOT) timeout
14,103 Find home failed, Z EOT
timeout
14,104 Surface not found
14,105 Controller not ready to
build a model
14,106 BOT offset is higher than
the BOT switch
14,107 End model command
while not modeling
14,108 Operation was killed
14,109 Out of memory
14,1 10 Cartridge communication
error
14,1 1 1 Invalid frame check
sequence
14,1 12 EEPROM communication
error
14,1 13 Door not latched
14,1 14 Thermocouple snap
switch tripped
14,1 15 Z stage planarity beyond
tolerance
14,1 16 I2C configuration info is
corrupt
Corrective Actions
1. Check for objects/parts on Z stage and
around lead screw.
2. Cycle power.
3. Check Z Home and Z EOT LED's on PDB to
verify state changes correctly. If not, check
connector P8 on the PDB and Z switches.
Replace cable and/or switches.
4. Replace Z axis motor and lead screw.
5. 14.101 error only - Check 5/12 VDC power
(5 and 12VDC LEDs will repeatedly dim)
Replace 5/12 VDC power supply.
1. No modeling base.
2. Modeling base is used/defective, has low
spot. Replace Modeling base.
3. Verify substrate sensor is working. If not,
replace Substrate Sensor.
1. Cycle power.
1. Use HP Designjet 3D Diagnostic Software to
zero the Z offset value.
2. Run tip Z calibration.
3. Check Z home sensor.
Software error; will not be displayed.
Software error; will not be displayed.
Software error; will not be displayed.
1. Replace material spool.
2. Replace material carrier.
3. Replace material bay.
1. Cycle power.
2. If error repeats, replace controller board.
Software error; will not be displayed.
1. Verify chamber fans are operational. If not
replace 24VDC power supply.
2. Inspect solenoid and wiring.
3. Replace solenoid.
4. Replace PDB.
Not used on HP Designjet 3D printers.
1. Replace modeling base.
2. Re-level XY table.
Software error; will not be displayed.
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