Troubleshooting; User Troubleshooting - HP Designjet 3D Service Manual

Troubleshooting

User Troubleshooting

Problem
No power
Material not extruding
Purge material accumulating
on part.
No text displayed on
Display Panel
Cannot communicate with
printer through network or
crossover cable
Error code displayed on
display panel
Build Error
Recommendation
1. Verify power cord is securely plugged in.
2. Verify that the circuit breaker (at rear of
printer) and the power switch (on left side
panel of printer) are both in the ON posi-
tion.
3. Verify AC power is present at wall outlet,
i.e. plug a known good item into outlet.
Material may be clogged in
on page 79.
Check condition of tip wipe assembly. Replace if
worn.
Cycle power.
1. Make sure network cables are connected -
at the printer, at the PC, or where cables
connect to network hubs.
2. Re-configure network settings.
3. If using a static network address, verify that
the IP address entered in HP Designjet 3D
Software Solution matches the IP address
entered in the printer.
4. Your network configuration may have
changed. Contact your Network Adminis-
trator.
Record error code and reboot printer. If error code
repeats, contact Technical Support. For more
information, refer to"Fault determination codes" on
page 77.
Partial or bad part file sent to printer. Check STL file
in CAD software for errors; reprocess STL in HP
Designjet 3D Software Solution and re-download to
printer.
tip. See "Clogged tip"
-75