HP Designjet 3D Service Manual page 108

Code Description
14,19 Abort : Idle loop is slow. 1. Power cycle machine.
14,20 Abort : XY axis not
ready.
14,21 Abort : Z axis not ready.
14,22 Abort : Head
temperature set-point
too low.
14,23 Report: Begin curve
parameters not in
sequence.
14,24 Abort : X axis command
error (PMD error)
14,25 Abort : Y axis command
error (PMD error)
14,26 Abort : Z axis command
error (PMD error)
14,27 Abort : X axis motion
error (PMD error)
14,28 Abort : Y axis motion
error (PMD error)
14,29 Abort : Z axis motion
error (PMD error)
14,30 Abort : PMD axis
command was not X, Y,
or Z.
14,31 Abort : Move absolute
error.
14,32 Abort : PMD checksum
error.
Corrective Actions
2. Escalate the case providing the .cfg file.
1. Power cycle machine.
2. Using the Tera Term, type SS. "X Axis
Ready" should be displayed. If it is not
displayed, then type the "FH" & "FZ"
commands. Finally type "SS" again. If "X
Axis Ready" still is not displayed, then
replace the controller Board.
1. Reinstall printer firmware.
2. Verify the head temperature set point using
HP Designjet 3D Diagnostic Software.
• The model must be above 240
degrees.
• The support must be above 240
degrees.
1. Communication error between controller
board & SBC - Cycle power
2. Reseat the controller board into SBC.
3. Replace controller board and/or SBC.
1. Power cycle machine.
2. If error continues - possible memory
problem, replace SBC.
3. If the frequency of the error is greater than
once every three months, replace the
controller board.
1. Power cycle machine.
2. If the frequency of the error is greater than
once every three months, replace the
controller board.
1. Power cycle machine.
2. Reinstall printer firmware.
1. Check and reseat connectors to the X and Y
motors.
2. Check home and EOT switches for correct
operation. Replace if defective.
1. Power cycle machine.
2. Reinstall printer firmware.
3. If the frequency of the error is greater than
once every three months, replace the
controller board.
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