HP DesignJet 3500CP Manuals

Manuals and User Guides for HP DesignJet 3500CP. We have 2 HP DesignJet 3500CP manuals available for free PDF download: Service Manual, Quick Start Manual

HP DesignJet 3500CP Service Manual (332 pages)

Brand: HP | Category: Plotter | Size: 4.74 MB

Using this Manual
4
Table of Contents
5
Safety Symbols
12
Troubleshooting
13
Which Firmware Relates to Which Ink System
14
How Do I Check the Hard Disk Drive Version? (Only Applicable to HP Designjet 2500CP/3500CP)
14
Is the Printer Using the Latest Firmware Revision
14
How Do I Upgrade the Firmware Revision on the Flash SIMM
15
How Do I Upgrade the Postscript Revision on the Flash SIMM
16
How Can I Copy Firmware Data from One Flash SIMM to a Second Flash SIMM
18
What Can I Do When a System Error Code Appears on the Front Panel Display
19
Have You Performed a Service Test on the Failed Component/Assembly
19
Have You Performed the Necessary Service Calibrations
20
What Can I Do to Solve Image Quality Problems
20
What Can I Do if the Printer Has Problems with Media Loading
21
What Can I Do if the Printer Continuously Rejects Printheads
21
What Can I Do if the Service Station Is Noisy
21
What Can I Do if the Carriage Is Noisy
21
What Can I Do if the Cover Sensors Aren't Working
22
What Can I Do if the Switch Power off / Check Printhead Path" Message Appears When the Printer Is about to Cut or Is Cutting
22
What Can I Do if the Bail Assembly Does Not Lower All the Way
22
What Can I Do if the Lens Maintenance" Message Appears on the Front Panel
22
Troubleshooting Media Jams/Printhead Crashes
22
What Can I Do if the Line Sensor Has Problems Detecting Media
24
What Can I Do if the Printer Does Not Power on
24
What Is the Ink System
25
How Do I Troubleshoot the Ink System
25
Does the Customer Have MID Print Refill Problems in HP Designjets 3500CP/3000CP
27
How Do I Clean the Electrical Contacts
29
How Do I Print some of the Internal Prints
30
The Service Print
30
The Usage Report
31
The Postscript Config
32
How to Navigate through the Front Panel Menu on
33
System Error Codes
35
System Error: 0000D8
37
System Error: 010020
37
System Error: 010022
38
System Error: 010023
38
System Error: 010024
39
System Error: 010030
39
System Error: 010031
39
System Error: 010032 000000XX
41
System Error: 010033
42
System Error: 010034 000X0000
42
System Error: 010035 0XABCDEF
43
System Error: 010036
44
System Error: 010036 0000XX00
45
System Error: 010037
46
System Error: 010038
46
System Error: 010041
47
System Error: 010039
47
System Error: 010040
47
System Error: 010042 0000000X
48
System Error: 010043
49
System Error: 010100
50
System Error: 010101
50
System Error: 010102
50
System Error: 010110
51
System Error: 010121
52
System Error: 020000
53
System Error: 020001
54
System Error: 020002
55
System Error: 020003
56
System Error: 020004
57
System Error: 020005
58
System Error: 020006
59
System Error: 020010
59
System Error: 020011
60
System Error: 040Xxx
60
System Error: 040601
61
System Error: 050000
61
System Error: 060000
62
System Error: 060100
62
System Error: 060200
62
System Error: 060300
63
System Error: 060400
63
System Error: 060500
63
System Error: 07Xxxx
63
System Error: 08Xxxx
64
System Error: 080001
64
Error Message: Ink System Error XX YYYY
65
System Error: 090004
65
System Error: 09Xxxx
65
User Messages
67
User Messages for HP Designjets 2500CP and 2000CP with Firmware Version A.02.14 or Higher and HP Designjets 3500CP and 3000CP
68
Service Tests
85
Introduction
86
Diagnostics Self Test
86
Initialization Sequences
86
Service Tests (Diagnostics)
87
Entering the Service Tests (Diagnostics) Menu System
89
D01. Electronics
90
D02. Line Sensor
93
D03. Carriage Axis (y Axis)
95
D04. Media Axis (X Axis)
97
D05. Service Station
99
D06. Refill
100
D07. Front Panel
101
D08. Sensors
102
D09. MIO Presence
105
D10. Cutter
106
D11. Bail
107
D12. Image Quality
108
D13. Printhead ID
110
D14. Printhead Continuity
111
D15. Clean Roller
112
D16. Erase EEROM
113
D17. Reset Counters
114
D19. Hard Disk Drive Revision (Only 2500CP/3500CP)
115
Service Calibrations
117
Entering the Service Calibrations Menu System
121
C01. Carriage
122
C02. Refill
124
C03. Line Sensor
125
C04. Service Station
127
C05. Printheads Alignment
128
C06. Printheads Check
129
C07. Color Calib. (Only Available in Designjet 2500CP/3500CP Printer)
131
C08. Service Accuracy
132
C09. Maintenance
134
C10. Font Type Set (Only Available in Designjet 2500CP/3500CP Printer) 5
135
Image Quality
137
Image Quality Troubleshooting Checklist
138
Print Modes
140
Image Quality Print
141
Introduction
141
Using the Image Quality Print
141
Producing the Image Quality Print
141
Analyzing the Image Quality Print
143
No Printing Defects Found in the Image Quality Print
153
Media
153
Print Quality Problems
154
Printer Support (HP Designjets 2500CP and 2000CP Only)
164
Printer Support (HP Designjets 3500CP and 3000CP Only)
166
Right Hand Cover Area
168
Left Hand Cover Area
170
Printer Rear (HP Designjets 2500CP and 2000CP Only)
172
Printer Rear (HP Designjets 3500CP and 3000CP Only)
174
Electronics Module (Internal)
176
Y Axis Assembly
178
Elevator Assembly
184
Refill Assembly
186
Carriage Assembly
188
Roll Cover Area
190
Service Station Assembly Area
192
Axis Motor Assembly
194
Drive Roller Area (HP Designjets 2500CP and 2000CP Only)
197
Drive Roller Area (HP Designjets 3500CP and 3000CP Only)
198
Entry Platen Area
200
Pincharm Assembly
202
Refill Interconnect PCA and Cutter Assembly
204
Media Button (HP Designjets 3500CP and 3000CP Only)
206
Compatible Documentation
208
Front Panel Overlays (HP Designjets 2500CP and 2000CP Only)
211
Front Panel Overlays (HP Designjets 3500CP and 3000CP Only)
211
Interface Cables
212
Plug in Memory (DRAMM SIMM)
212
Ink Delivery Systems
212
Removal and Installation
213
Introduction
215
- Safety Precautions
  216
- Electrostatic Discharge (ESD) Precautions
  216
- Required Tools
  217
- Electronics Module
  218
Removal
218
Installation
219
Additional Rear Cover (Only Applicable to HP Designjets 3500CP and 3000CP)
222
Removal
222
Installation
222
- Additional Rear Cover (Only Designjets 3500CP and 3000CP)
  222
- Hard Disk Drive, Power Switch Cable
  224
Removal
224
Installation
225
- Window and Top Cover
  227
Removal
227
Installation
227
- Left Hand Cover and Left Hand Trim Assembly
  230
Removal
230
Installation
231
- Right Hand Cover and Right Hand Trim Assembly
  233
Removal
233
Installation
234
- Front Panel and Stand by Button
  236
Removal
236
Installation
236
- Service Station Assembly and Service Station Flag
  238
Removal of the Service Station Assembly
238
Removal of the Service Station Flag
238
Installation of the Service Station Assembly
239
Installation of the Service Station Flag
239
Primer Assembly (Only Applicable to HP Designjets 2500CP/2000CP)
241
Removal
241
- Primer Assembly (Only Designjets 2500CP/2000CP)
  241
Installation
242
- Encoder Strip
  244
Removal
244
Installation
245
- Trailing Cable
  248
Removal
248
Installation
249
- Y Axis Belt
  251
Removal
251
Installation
252
- Carriage Assembly
  254
Removal
254
Installation
255
- Y Axis Motor Assembly
  257
Removal
257
Installation
258
Cutter Assembly (Only Applicable to HP Designjets 2500CP and 2000CP)
260
Removal
260
Installation
260
- Cutter Assembly (Only Designjets 2500CP and 2000CP)
  260
Cutter Assembly (Only Applicable to HP Designjets 3500CP and 3000CP)
262
Removal
262
Installation
262
- Cutter Assembly (Only Designjets 3500CP and 3000CP)
  262
- Elevator Assembly
  264
Removal
264
Installation
265
- Refill Assembly
  267
Removal
267
Installation
268
- Bail Assembly and Star Wheel Assemblies
  270
Removal
270
Installation
270
- Starguard Assembly
  272
Removal
272
Installation
272
- Bail Stepper Motor
  274
Removal
274
Installation
274
- Refill Interconnect PCA
  276
Removal
276
Installation
276
- Axis Assembly
  278
Removal
278
Installation
279
Overdrive Assembly and Drive Roller (Only Applicable to HP Designjets 2500CP and 2000CP)
281
To Remove the Drive Roller Only
281
- Overdrive Assembly and Drive Roller (Only 2500CP/2000CP)
  281
Installation of the Drive Roller
282
Installation of the Overdrive Assembly
282
To Remove the Drive Roller Only
284
- Overdrive Assembly and Drive Roller (Only 3500CP/3000CP)
  284
Installation of the Drive Roller
285
Installation of the Overdrive Assembly
285
- Entry Platen
  290
Removal
290
Installation
291
- Roll Cover and Roll Feed Assemblies
  293
Removal
293
Installation
294
- Pincharm Assemblies, Pincharm Shaft and Pincharm Sensor
  296
Removal of the Pincharm Sensor
296
Removal of the Pincharm Assemblies and the Pincharm Shaft
296
Installation of the Pincharm Sensor
297
Installation of the Pincharm Assemblies and the Pincharm Shaft
297
- Interconnect Cables
  299
Removal of the Refill Interconnect Cable
299
Removal of the Service Station Interconnect Cable
299
Installation of the Service Station Interconnect Cable
300
Installation of the Refill Interconnect Cable
300
Installation
302
- Media Button (Only Designjets 3500CP and 3000CP)
  302
Removal
302
Media Button (Only Applicable to HP Designjets 3500CP and 3000CP)
302
Preventive Maintenance
305
Moisture on the Printer
306
Noisy Carriage Bushing
306
Belt Swelling
306
Cleaning the Printer
306
General Cleaning
306
Cleaning the Drive Roller
307
Level of Printer Usage
308
Scheduled Maintenance
308
Cleaning the Electrical Contacts
308
Preventive Maintenance Kit Part Number C4704 60198
309
Y Axis Maintenance Parts
309
Functional Overview
311
Carriage Pca
312
Printed Circuit Assemblies (PCA)
313
Y Axis Motor Assembly
314
Encoder Strip
314
Y Axis Assembly
314
Y Axis Belt and y Axis Belt Tensioner
314
Carriage
314
Service Station Assembly
315
Primer Assembly
315
Refill Assembly
315
Elevator Assembly
316
Axis Assembly
316
Electronics Module
316
Stepper Motors
317
Sensors
317
Line Sensor
317
Cover Sensors
317
Mechanical Interface Sensors
318

HP DesignJet 3500CP Quick Start Manual (33 pages)

Brand: HP | Category: Plotter | Size: 1.23 MB

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