Applied Biosystems 7900HT User Manual page 304

Chapter 8 Troubleshooting
8-16 Applied Biosystems 7900HT Fast Real-Time PCR System and SDS Enterprise Database User Guide
September 1, 2004 11:39 am, CH_Trouble.fm
Table 8-4 Troubleshooting Software and Computer Problems
Observation
Computer is slow when
analyzing data, opening or
closing dialog boxes, and
other software processes
The computer will not logon
to the Windows Operating
System
The computer will not boot
up at all
DRAFT
Possible Cause
Hard drive is
fragmented
Hard drive is almost
full
Logon window does
not appear
You are not logged on
as the Administrator
After the above
solutions have been
tried, the problem is
still not fixed
Cables are not
connected or are not
seated properly
After the above
solution has been
tried, the problem is
still not fixed
Recommended Action
Defragment the hard drive as
explained on "Defragmenting
the Hard Drive" on page 7-54.
Remove or archive existing
data files as explained on
"Archiving SDS Files" on
page 7-54.
Restart the computer and logon
to your computer.
1. Logoff of your computer.
2. Logon again as the
Administrator.
Contact Dell for troubleshooting
the computer hardware or OS.
Check the cables.
The boot disk is corrupted.
1. Boot directly off of the
Windows NT ® Operating
System Installation CD.
2. Boot off of the emergency
disk.
3. Reload the Windows NT
Operating System from the
CD.
Contact Dell for troubleshooting
the computer hardware.