In Smb Scan, Cancel Is Selected For Processing In The Case Of File Name Duplication, And Job Is Cancelled Because Of File Name Duplication; Ftp Scan Host Name Resolution Fail; Ftp Scan Dns Server Not Set; Server Connection Error In Ftp Scan - Fuji Xerox DocuCentre SC2020 Service Manual

DC SC2020
Version 1.1
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Check
rename access right to the file. Check server supports SMB rename command. -Perform the following in
sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
Take corrective actions at the host side.
031-552 In SMB scan, Cancel is selected for processing in the
case of file name duplication, and job is cancelled because of file
name duplication
BSD-ON:-
Cancel is selected for processing in the case of file name duplication, and job is cancelled because of file
name duplication.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Set other
than "Cancel" for processing in the case of file name duplication, or change/delete file name the same as
the one specified in sending destination folder. -Perform the following in sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
Take corrective actions at the host side.

031-574 FTP Scan Host Name Resolution Fail

BSD-ON:-
DNS library call error.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Check
DNS connection, or check if name of forwarding destination server is registered with DNS. Take correc-
tive actions at the host side.

031-575 FTP Scan DNS Server Not Set

BSD-ON:-
DNS library call error.
05/2014
2-46
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Set DNS
address, or set forwarding destination server address as IP address. Take corrective actions at the host
side.

031-576 Server Connection Error in FTP Scan

BSD-ON:-
Network connection failed.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Check if
this device can communicate with forwarding destination FTP server. For example, check the following. -
Check if server's IP address is correct. -Check connection of network cable. Take corrective actions at
the host side.

031-578 FTP Scan Login Name or Password Error

BSD-ON:-
USER/PASS command failed.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Check if
login name (user name) and password are correct. Take corrective actions at the host side.

031-579 Problem with Location FTP-scanned Image is Saved in

BSD-ON:-
Fail to move data to Repository Path.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Check if
storage location is correct. Take corrective actions at the host side.

031-580 Fail to get file name/folder name of FTP scan server

BSD-ON:-
NLST command failed.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Check
server access right. Take corrective actions at the host side.

031-581 Suffix of FTP scan file name/folder name is over limit

BSD-ON:-
Troubleshooting
CHAIN 31