Billing Error; Product Information Error (Master); Product Information Error (Backup/Iot); Product Information Error (All) - Fuji Xerox DocuCentre SC2020 Service Manual

124-325 Billing Error

BSD-ON:CH3.4
Unable to auto restore the Billing Counter.
Cause/Action
1. Turn the power OFF and ON.
2. If the problem persists, replace the ESS PWB.

124-375 Product information error (Master)

BSD-ON:CH3.4
3-point check error of product unique information (Only Master is different).
Cause/Action
1. Turn the power OFF and ON.
2. 6.4.10.2 Perform Copy Counter M to B/Copy Counter B to M.
3. If the problem persists, replace the ESS PWB.

124-376 Product information error (Backup/IOT)

BSD-ON:CH3.4
3-point check error of product unique information (Either the Backup or IOT is different).
Cause/Action
1. Turn the power OFF and ON.
2. 6.4.10.2 Perform Copy Counter M to B/Copy Counter B to M.
3. If the problem persists, replace the ESS PWB.

124-377 Product information error (All)

BSD-ON:CH3.4
3-point check error of product unique information (All Master/Backup/IOT information is different).
Cause/Action
1. Turn the power OFF and ON.
2. 6.4.10.2 Perform Copy Counter M to B/Copy Counter B to M.
3. If the problem persists, replace the ESS PWB.

124-378 Billing meter type error (Different value)

Version 1.1
DC SC2020
(PL 18.2)
(PL 18.2)
(PL 18.2)
(PL 18.2)
BSD-ON:CH3.4
The Billing Meter Type information does not match in Master/Backup (Both format is correct).
Cause/Action
1. Turn the power OFF and ON.
2. If the problem persists, replace the ESS PWB.

124-379 Billing meter type error (Wrong format)

BSD-ON:CH3.4
The Billing Meter Type information does not match in Master/Backup (Both format is abnormal).
Cause/Action
1. Turn the power OFF and ON.
2. If the problem persists, replace the ESS PWB.
05/2014
2-113
(PL 18.2)
(PL 18.2)

CHAIN 124

Troubleshooting