Fuji Xerox ApeosPort C7070 Reference Manual
Fuji Xerox ApeosPort C7070 Reference Manual

Fuji Xerox ApeosPort C7070 Reference Manual

Main unit
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ApeosPort
Reference Guide
Main Unit
A guide describing the basic operations, maintenance, troubleshooting and precautions for use of the main unit.
This manual may not be edited, modified or copied in whole or in part without the written consent of the publisher.
Parts of this manual are subject to change without prior notice.
The screen shots and the illustrations in this manual are used as examples. They may differ from yours depending on the model, the
software, or the OS.
®
C7070/C6570/C5570/C4570/C3570/C3070
Edition 4, September 2020 / ME9024E2-1
©Fuji Xerox Co., Ltd. All rights reserved.

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Summary of Contents for Fuji Xerox ApeosPort C7070

  • Page 1 The screen shots and the illustrations in this manual are used as examples. They may differ from yours depending on the model, the software, or the OS. Edition 4, September 2020 / ME9024E2-1 ©Fuji Xerox Co., Ltd. All rights reserved.
  • Page 2: Before Using The Machine

    Reference Guide - Main Unit Before Using the Machine Device Components Print Area Paper Device Components Front view Tandem Tray module model Component Function Duplex Automatic Document Feeder Load documents here. Document Cover Holds a document in place. Document Glass Load a document here.
  • Page 3 i Before Using the Machine Left Side and Rear View Component Function Telephone line connectors Use “TEL” to call. Use “LINE 1” for calls using a handset connected to the TEL jack. Upper Left Cover Open this cover to clear paper jams. Lower Left Cover Right Rear Cover Open this cover to access each connector.
  • Page 4 Reference Guide - Main Unit Inside Component Function Toner Cartridges Contain Black (K), Cyan (C), Magenta (M), and Yellow (Y) toners. Waste Toner Container Collects waste toner. (R5) Conveyance Box Remove this box when replacing a drum cartridge. Fusing Unit (R8) Fuses toner on paper.
  • Page 5: Control Panel

    i Before Using the Machine Control Panel Refer For Control Panel, refer to the Reference Guide - Operations. Fax Module Model Component Function Power button The power switches on. Note When “Please wait...” is displayed, the machine is warming up. The ...
  • Page 6: Guaranteed Print Area

    Reference Guide - Main Unit Print Area A3 size (297 x 420 mm) 420 mm Lead edge 4 mm Trail edge 2 mm 414 mm 4.1 mm 4.1 mm 411.8 mm Left edge 2 mm 4.1 mm Extended printable area = Guaranteed print area 297 mm Standard printable area 293 mm...
  • Page 7: Extended Printable Area

    i Before Using the Machine Extended Printable Area Changing the printable area settings enables you to print over a margin (4.1 mm) for the standard printable area. A3 or smaller Area excluding an image loss area along all four edges of the paper. Larger than A3 Copying 297 x 432 mm max.
  • Page 8: Recommended Paper

    Wrinkled or folded paper Envelopes with windows   There are more types of unusable paper other than the above. For details, contact your local Fuji Xerox repre- sentative. Storing and Handling Paper Storing paper Follow the guidelines below since paper is susceptible to moisture in the air and easily deformed by impacts.
  • Page 9: Paper And Other Media

    ii Basic Operations of the Machine Basic Operations of the Machine Paper and Other Media p.14 Original Documents p.16 Outputting Paper Paper and Other Media After loading paper, configure the paper tray settings on the Home screen. Important Do not place paper or other objects in the reserved space of the tray. Doing so can result in a paper jam ...
  • Page 10: Loading Special Paper

    Reference Guide - Main Unit When loading paper whose size is JIS B4 or larger, pinch the knob and lift the paper rear end guide, and set the guide into the hole for the indicated size. Pinch the two guide clips, and adjust to the correct paper size.
  • Page 11 ii Basic Operations of the Machine Pull out Paper Tray 1 until it stops. Slightly lift the front side of Paper Tray 1 and remove Paper Tray 1. Push in the Envelope Tray. On the Home screen, login to the Administrator Mode. Select [Device] >...
  • Page 12: Bypass Tray

    Reference Guide - Main Unit Pull out the paper tray until it stops. When paper is already loaded in the tray, take out the paper. Pinch the guide clip, and adjust to the correct paper size. Fan a stack of paper, face the print surface up, and then load the paper with edges aligned according to the direction of the arrow.
  • Page 13 ii Basic Operations of the Machine Fan a stack of paper, face the print surface down, and insert the paper gently along the paper guide until it stops. Important Do not set documents above the maximum fill line. It may cause paper jams or machine malfunction. Adjust the paper guide to the correct paper size.
  • Page 14: Original Documents

    Reference Guide - Main Unit Original Documents Document Feeder Loadable document B1-PC C2-PC Document size Width 125 to 297 mm 139.7 to 297 mm Length 85 to 432 mm 84 to 432 mm Document weight Single side printing 38 to 128 g/m 38 to 200 g/m Double side printing 50 to 128 g/m 50 to 200 g/m...
  • Page 15: Document Glass

    ii Basic Operations of the Machine Document Glass Loadable document Document size Width Up to 297 mm Length Up to 432 mm Open the document cover, and wipe off any dirt from the document glass. Load the document face down with the document aligned with the upper left corner of the document glass.
  • Page 16: Outputting Paper

    Reference Guide - Main Unit Outputting Paper Print Surface The print surface refers to the surface printed on in single-sided printing (the first page in double-sided print- ing). Trays other than Side Tray: Face-down Side Tray: Face-up Note Paper cannot be output upside down. Single-sided printing Double-sided printing Paper size...
  • Page 17 ii Basic Operations of the Machine Offset Note Offset on the Extra Center Tray is optional. Offset cannot be performed on the Side Tray. The paper is output with offset stacking for easy separation. Use the printer driver to set the offset of outputs. Paper size Width 128 to 297 mm...
  • Page 18: Maintenance

    Consumables recommended by Fuji Xerox are manufactured under the standards suitable for this machine. Using consumables not recommended by Fuji Xerox may affect print quality or performance provided by the product. Use consumables that Fuji Xerox recommends for this machine.
  • Page 19: Toner Cartridge

    iii Maintenance Toner Cartridge Note When replacing toner cartridges, keep the machine power switched on.  When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying a piece of  paper or a sheet on the floor beforehand. Confirm that the machine is not operating, and open the front cover.
  • Page 20: Waste Toner Container

    Reference Guide - Main Unit Waste Toner Container The toner remaining in the drum after copying (or printing) is collected in the waste toner container. There are two types with the waste toner container. Note Do not take out or shake the waste toner container before it ...
  • Page 21: Drum Cartridge

    Maintenance Drum Cartridge Customers with total service contract agreement Contact your local Fuji Xerox representative. Customers with spot maintenance contract agreement Replace the drum cartridge according to the steps described below. Note A trouble with image quality results if the drum cartridge is placed under a direct sunlight or intense fluores- cent light, or if the drum surface is touched and scratched.
  • Page 22 Reference Guide - Main Unit Place your hand under the drum cartridge, and slowly pull out the drum cartridge. Take the new drum cartridge out of the box, place the used drum cartridge into the supplied plastic bag, and put it away into the box. Without removing the protective cover, slowly push in the new drum cartridge until a clicking sound is heard.
  • Page 23 iii Maintenance Stamp Replacement Kit Open the document cover, and grip the lever to open the Side 2 scanner. Stick the supplied pin into the old stamp kit and pull it out of the machine. Insert a new stamp kit. Close the Side 2 scanner, then close the document cover.
  • Page 24: Led Printhead

    Reference Guide - Main Unit Cleaning Main Unit When wiping the main unit with a wet cloth, use a soft, moistened and tightly-squeezed cloth. The main  unit may break down if the moisture remains on it. Do not use chemicals such as benzine or thinner. Doing so may damage the paint or coating on plastic ...
  • Page 25 iii Maintenance Scanner Document cover, document glass, film, scanner glass Wipe off any dirt with the supplied cloth about once a month. When stains cannot be removed easily, wipe them lightly with the soft cloth slightly moistened with a thin neutral detergent solution. Open the document cover, and grip the lever to open the Side 2 scanner.
  • Page 26 Reference Guide - Main Unit Document Feeder rollers Clean the Document Feeder rollers about once a month. Pull up the front handle of the left cover of the Docu- ment Feeder, and open the left cover until it stops. While turning the rollers, wipe them with a soft cloth slightly moistened with water.
  • Page 27: Problem Solving

    The machine may be in the Power Saver Mode. Press the Power button on the Control Panel to exit the Power Saver Mode. If this does not remedy the problem, there may be a problem with the machine. Contact your local Fuji Xerox representative. The printer makes an odd Install the printer on a level, sturdy surface.
  • Page 28: Image Quality Trouble

    Output is smudged with toner. The paper is not appropriate for the machine. Load appropriate paper. The fusing unit is damaged or has deteriorated. Depending on its condition, the fus- ing unit may need replacement. Contact your local Fuji Xerox representative. -28-...
  • Page 29 The whole page is printed black. A drum cartridge is damaged or has deteriorated. Depending on its condition, the drum cartridge may need replacement. Contact your local Fuji Xerox representative. There may be something wrong with the high-voltage power supply. Contact your local Fuji Xerox representative.
  • Page 30 Reference Guide - Main Unit Symptom Cause/Remedy Text is smeared. The paper is not appropriate for the machine. Load appropriate paper. The paper is damp. Replace the paper. Text is garbled. The machine is set to substitute TrueType fonts with the printer fonts. Printed output is not the same as Set the printing method of TrueType fonts to [Always Use TrueType Fonts] under the original data displayed on...
  • Page 31: Trouble During Copying

    iv Problem Solving Symptom Cause/Remedy The machine does not If the paper guides are not positioned correctly, the machine may not correctly detect the size correctly select a paper of the paper loaded. Adjust the paper guides to the correct positions. tray.
  • Page 32: Trouble During Printing

    Reference Guide - Main Unit Symptom Cause/Remedy The copy has a stripe Stripes may be printed on the enlarged copies depending on the ratio. Adjust the copy magnifi- pattern. cation ratio. The image is not cop- Clean the document cover or document glass. ied to the desired size.
  • Page 33: Trouble During Faxing

    iv Problem Solving Trouble during Faxing Symptom Cause/Remedy A Transmission Report Check the “Transmission Results” in the Transmission Report - Job Undelivered and take an - Job Undelivered is appropriate action. If an error code is displayed, refer to the “Error Code” on our official website output.
  • Page 34 Reference Guide - Main Unit Symptom Cause/Remedy Unable to communi- To use the fax information service, set the receiving mode to the manual receiving mode on the cate (general fax). on-hook or off-hook screen, enter an information code, and then tap on [Start]. The document is not loaded correctly on the sender’s machine.
  • Page 35 iv Problem Solving Symptom Cause/Remedy IP fax (SIP) transmis- Increase the value for [Prioritize IP Packets] of the machine according to your network environ- sion takes a long time. ment. A large amount of communication data loss occurs because the queue (buffer) assigned to each QoS of the network relay device (such as a switch and router) is low.
  • Page 36: Trouble During Scanning

    Reference Guide - Main Unit Trouble during Scanning Symptom Cause/Remedy Operation terminates during The file size is too large. Lower the resolution, and import it again. scanning. A Transmission Report - Job Check the “Transmission Results” in the Transmission Report - Job Undelivered and take Undelivered is output.
  • Page 37: Paper Jams

    iv Problem Solving Paper Jams If paper is jammed, the machine stops and an alarm sounds. A message also appears on the touch panel dis- play. Follow the instructions displayed to remove the jammed paper. Gently remove the paper being careful not to tear it. If paper is torn while it is being removed from the machine, remove all the torn pieces making sure that none remain inside the machine.
  • Page 38 Reference Guide - Main Unit Fusing Unit (1) Pull the lever [A1]. (2) Remove the jammed paper. (3) Return the lever [A1] to the original position. Center Tray Exit (1) Pull the lever [A2]. (2) While holding the lever [A2], remove the jammed paper. (3) Return the lever [A2] to the original position.
  • Page 39 iv Problem Solving (2) Pull the lever [A3]. (3) While holding the lever [A3], remove the jammed paper. (4) Return the lever [A3] to the original position. Close the upper left cover. Inside Lower Left Cover While lifting up the release lever, open the lower left cover.
  • Page 40 Reference Guide - Main Unit Standard Trays Pull out the paper tray where the paper jam occurred until it stops. Remove the jammed paper. Push in the paper tray. Tandem Trays Pull out the paper tray where the paper jam occurred until it stops.
  • Page 41: Duplex Automatic Document Feeder

    iv Problem Solving Open the cover and remove the jammed paper. Close the cover and push in the paper tray. Bypass Tray Remove the jammed paper. Duplex Automatic Document Feeder B1-PC Pull up the front handle of the cover and open the cover until it stops.
  • Page 42 Reference Guide - Main Unit If you cannot find the document, open the document cover, grip the lever to open the Side 2 scanner, and then remove the document. Close the Side 2 scanner, then close the document cover. Lift the document feeder tray and remove the docu- ment.
  • Page 43 iv Problem Solving Close the top cover. Close the left cover. Open the document cover, grip the lever to open the Side 2 scanner, and then remove the document. Close the Side 2 scanner, then close the document cover. Lift the document feeder tray and remove the docu- ment.
  • Page 44: Specifications

    Note The specifications are not intended to guarantee the image quality performance and feeding performance of all papers. Use of Fuji Xerox brand paper is recommended. To use other paper, contact your local Fuji Xerox representative. Refer For specifications of optional units, refer to the chapter of the concerned unit in the Reference Guide - Optional Units.
  • Page 45 v Appendix Item Specification Continuous copy speed Paper size B5 /A4 A4/B5 (continuous 1-sided copy/same C7070 70 sheets/minute 50 sheets/ 41 sheets/ 35 sheets/ magnification, minute minute minute monochrome/color) C6570 65 sheets/minute 47 sheets/ 38 sheets/ 32 sheets/ minute minute minute C5570 55 sheets/minute...
  • Page 46: Print Function

    Reference Guide - Main Unit Print Function Item Specification Type Built-in Continuous print Same as the Basic Specifications/Copy Function speed Note This speed may be reduced due to image quality adjustment.  The productivity may be reduced depending on the document type. ...
  • Page 47: Fax Function

    v Appendix Item Specification Box storage Supported protocol TCP/IP (WebDAV, HTTP) Output format Monochrome binary: TIFF, DocuWorks , PDF Grayscale: TIFF, JPEG , DocuWorks , PDF Full color: TIFF, JPEG, DocuWorks , PDF , high compression DocuWorks , high compression PDF : When CentreWare Internet Services are used : When Network Scanner Utility 3 is used Driver...
  • Page 48 (Single-pass duplex scanning: Monochrome 154 sheets/minute, Color 154 sheets/ minute) Note The values above apply when a Fuji Xerox standard document (A4) is  saved in the confidential box at 200 dpi. When the Quiet Mode is disabled, the scanning speed of a mono- ...
  • Page 49: Envelope Tray

    Monochrome: 135 sheets/minute, Color: 135 sheets/minute (when scanning) (Single-pass duplex scanning: Monochrome 270 sheets/minute, Color 270 sheets/ minute) Note The values above apply when a Fuji Xerox standard document (A4) is saved in the confidential box at 200 dpi. Envelope Tray Item Specification...
  • Page 50: Safety Notes

     your local Fuji Xerox representative. Support Fuji Xerox will store the spare parts necessary to maintain the function of this product for 7 years after the production termination of this product. Legal Notice Printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty.
  • Page 51: Location Of Warning And Caution Labels

    v Appendix Location of Warning and Caution Labels Finisher B -51-...
  • Page 52 Reference Guide - Main Unit Symbols Marked on the Machine Caution, Danger, Do not use envelopes Do not throw a toner Warning with windows cartridge into fire Caution. Hot Do not use postcards Do not throw a waste toner container into fire Watch your fingers Do not use folded,...

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