Opening A Case With Jtac - Juniper ACX1000 Configuration Manual

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ACX Series Universal Access Router Configuration Guide

Opening a Case with JTAC

Find CSC offerings:

http://www.juniper.net/customers/support/

Search for known bugs:

Find product documentation:

Find solutions and answer questions using our Knowledge Base:

Download the latest versions of software and review release notes:

http://www.juniper.net/customers/csc/software/

Search technical bulletins for relevant hardware and software notifications:

http://kb.juniper.net/InfoCenter/

Join and participate in the Juniper Networks Community Forum:

http://www.juniper.net/company/communities/

Open a case online in the CSC Case Management tool:

To verify service entitlement by product serial number, use our Serial Number Entitlement

https://tools.juniper.net/SerialNumberEntitlementSearch/

You can open a case with JTAC on the Web or by telephone.

Use the Case Management tool in the CSC at

Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).

For international or direct-dial options in countries without toll-free numbers, see

http://www.juniper.net/support/requesting-support.html

http://www2.juniper.net/kb/

http://www.juniper.net/techpubs/

http://www.juniper.net/cm/

http://kb.juniper.net/

http://www.juniper.net/cm/

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