Pitney Bowes DM300c Service Manual page 209

6.4 Diagnostics
DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)
Feeder/WOW Diagnostics (cont'd)
Information
Provides basic information about the system and counters for different
states the machine may undergo.
• PCN Information – lists model, SN#, PCN, and Software Maintenance
Release (SMR) version on the WOW
• Counters – lists total pieces, WOW cycles, WOW jams, power cycles,
"watchdog" reboots, and reset counts.
• Jam Counters – lists the total number of occurrences, and the internal
piece ID# of the last occurrence; for jams due to:
• Transport Entry
• Length Error
• WOW Timeout
You also have the option to reset all of these counters if you want.
6 • Service Menus
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