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4.3 Error Codes
Table 4-12 Common Error Codes/Messages (cont'd)
Error Code
Message
(Type)
(SBR Error)
SBR Error Mailpiece
Too
...Wide
...Long
...Short
...Thick
...Thin
...Light
Clear WOW Transport.
(SBR Error)
Mailpiece Too Heavy
Clear WOW Transport.
(SBR Error)
SBR piece too big for
class
Clear WOW Transport.
Weight Over Ca-
pacity
DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)
4 • Troubleshooting/Diagnostics
Description/Causes
Stops with piece in WOW
transport. Reports WOW piece
too heavy error. The system
will not allow start until piece
cleared from WOW transport.
When piece from WOW is
cleared, allows user to restart
with material upstream of
WOW.
SBR – Piece too big for class
with auto rate turned off. Stops
with piece in WOW transport.
Reports 'SBR piece too big
for class' error. The system
will not allow start until piece
cleared from WOW trans-
port.
When piece from WOW is
cleared, allow user to restart
with material upstream of
WOW.
See Table 4-11.
Resolution
Clear jam. Run proper size material for
WOW modes.
Clear jam. Run proper size material for
WOW modes.
Clear jam. Run proper size material for
WOW modes.
4-29

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This manual also for:

Dm400c, Dm475, Dm450c

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