Pitney Bowes DM300c Service Manual page 86

Hide thumbs Also See for DM300c:
Table of Contents

Advertisement

4 • Troubleshooting/Diagnostics
4.2 Troubleshooting Tables
Table 4-4 Mailing Machine Transport Faults (cont'd)
Fault
Checkpoints
Transport fails to
Drive shaft fails to turn. Drive shaft is binding.
drive, PS1 okay
(continued).
Transport drive belt.
Lower transport problems.
Inconsistent gap
Speed variations in transport.
between pieces.
Frequent jams.
Debris in transport; envelope thickness out of
spec.
Frequent skews.
Operator error.
No printing
Envelope blank, no errors.
occurs.
4-6
Possible Causes/Solutions
Check pulleys. Make sure they are securely
mounted on shaft.
Check belt for proper tracking. Check for wear,
glazing, cracks, etc.
Make sure lower transport locks in operating
position and that idlers contact transport drive
belt. Check that all idlers are correctly posi-
tioned and turn freely.
Check distance encoder function.
Check transport, clean as required. Maximum
envelope thickness is 3/8 inch.
Instruct operator to make sure top edge of mail
piece is against registration wall. Customer
should not hold on to mail as he or she feeds it
onto deck. If oversized mail piece, use a tape
strip.
Check ink cartridge. Perform purge. Clean elec-
trical connections; check electrical connections.
DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)

Hide quick links:

Advertisement

Table of Contents
loading

This manual is also suitable for:

Dm400cDm475Dm450c

Table of Contents