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Pitney Bowes DM300c Quick Reference Manual
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Pitney Bowes DM300c Quick Reference Manual

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DM300c
Digital Mailing Systems
Quick Reference Guide
Canada English Version
DM300c

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Summary of Contents for Pitney Bowes DM300c

  • Page 1 DM300c Digital Mailing Systems Quick Reference Guide Canada English Version DM300c...

  • Page 2: Contact Information List

    Contact Contact Information List Canada Contacts Product Name - DM300c or DM400c Model Name - 3C00 or 4C00 Go to www.pitneybowes.ca to: • View frequently asked questions (FAQs), • Order PB supplies and accessories, • Place requests for service, • View order status for supplies, and • Add postage to your Postage By Phone® account. Our Help Desk Account Balance Low For direct questions, call: 1.800.672.6937. Customer Service You do not have enough money in your...
  • Page 3 Remove mailpiece. Rotate lever counterclockwise, To clear a stall, turn clearance back to its home position. lever clockwise to printer deck. Getting to Know your DM300c Selection Keys are active when Home Screen and Ready Indicator display arrows ( ) are present When you are on the Home screen and three bars are visible the system is ready to print postage Power and ®...
  • Page 4 Weighing Platform Manual Weight Calculating Postage using Weighing Platform Make sure your weighing platform is attached to the system. Place mail on the weighing platform. The system will determine the weight and automatically display a screen with classes for that weight. Select Class Select Class. 6 grams Dom Standard :$00.52 Some classes will display postage rates next to them. If you :$xx.xx Dom Other select a class with no postage rate next to the class name, you will be prompted for destination information such as Intl Postal Code or Zone to calculate postage. Dom Standard $0.52 Select Extra Services Select Extra Services (optional).
  • Page 5 Changing Ink Using Moistener Changing Ink Remove weighing platform. Select Replace ink tank to move Replace with new ink cartridge. the ink cartridge carriage to the replacement position. Ink Tank Access Cover Open Close cover to continue or select: Replace print head Replace ink tank Open the ink access cover. Remove old ink cartridge. Close ink access cover and replace weighing platform. The system will now perform Ink cartridge maintenance and ask for a test print. Follow prompt to print a test print.
  • Page 6 Select Lock the Meter. When the meter is locked, pressing any key will prompt you to enter the meter lock code. Lock & Power Down Enter the four digit lock code and select Accept to Lock the Meter return to the Home screen. Sleep Mode Power Down Meter Locked Enter Lock Code: **** Back If you cannot remember your lock code, Accept contact Pitney Bowes. Enter Home Custom Presets Locking Meter...

  • Page 7: Printing Digital Indicia On Tapes

    Custome Presets Locking Meter Using Custom Presets You can save time by creating a snapshot of a setting that you frequently use. For example, if you frequently process Domestic Standard Letters, you can set your Custom Preset to store the Class and Weight of the mail piece you commonly process. Please note that to retain the weight in the custom you are required to enter the weight manually instead of using the weigh platform (scale). For manual weight entry please refer to the Manual Weight section of this Quick Reference Guide and/or the User Guide. On the home screen, key in the Select Create New Custom Preset. Menu postage value you wish to assign to the Custom Preset. Options tache preprogr Creer nouv. tache mesure Press Menu. Afficher param tache pre. Modifier nom tache prepro Menu principal Options dimpression Configuration...

  • Page 8: Printing Options

    Refilling Postage Printing Options Refilling Postage Refilling postage transfers money from your Postage by Phone™ account into your system. To do this, make sure your system is connected through a LAN internet connection. Refill Press Refill Postage. The system dials the Postage by Phone™ Data Postage Center automatically. The funds transfer should take The first choice is your last refill amount. less than 60 seconds. When refill is complete, you If you want to refill any other amount will see the following screen. then select Another Amount. Postage Refill Complete Refill Postage Refilled :$xx.xx Refill $ 50.00 :$xx.xx Available Another Amount Print Receipt Check PBP Balance Skip, Print Receipt To print your receipt select Print Receipt and follow the prompts.