Pitney Bowes DM300c Service Manual page 110

4 • Troubleshooting/Diagnostics
4.3 Error Codes
Table 4-13 iButton® PSD Error Codes (20xx)
These errors are reported by the iButton® UIC when the PSD returns an error.
Error Description
2000 IPSD State detected - No problem
2001 IPSD Packet detected - No problem
2002 Unknown Error
2003 Sent invalid message for the IPSD's state.
2004 Authorization attempted with wrong Public Key Data
2005 PVD mgs received with ascending/descending register values that don't match the PSD values.
2006 Get Random request out of range (max is 119)
2007 Wrong Lc, msgType, OR offset or length in key, certificate or hash data. Can also be returned by RunAlgo-
rithm
2008 MasterErase, challenge doesn't match.
2009 Invalid country
200A From Initialize msg, if Ind.serial num is not the right size for the country. May also check for ASCII chars,
etc.
200B Provider DESMAC is not valid. Initialize msg.
200C GMTOffset is not within range. +/- 17 hours.
200D Invalid Data Center Status
200E PCN, PBI_SN, or Indicia SN doesn't match.
200F Login Hash doesn't match. A new login challenge will need to be retrieved.
2010 Encrypted challenge doesn't match. A new challenge will need to be retrieved.
2011 Descending register will exceed $1million, if message processed.
2012 Sum of AR and DR will exceed $1billion.
2013 From createIndicium or precreateIndicium, ascending register will be > Max ascending register
2014 IPSD cannot verify signature of message.
2015 (pre)Create Indicium error: maildate is beyond watchdog time, before backdate limit, or beyond date ad-
vance limit.
2016 (pre)Create Indicium error: postage < Min or postage > max
2017 (pre)Create Indicium error: postage > descending register value.
2018 When MasterErase attempted, but there are still funds in the PSD.
2019 Audit status was not 0x03e8
201A Failed to find USPS Indicia
201B Failed to find French Indicia
201C Failed to find Italian Indicia
201D 10-byte ASCII combo failed (uses keypad refill key).
201E 10-byte ASCII combo failed (uses keypad withdrawal key).
201F Date of Mailing OR current date is later than Watchdog Time, createIndicium or commit msg.
2020 IPSD is in the tampered state and must be returned to Dallas.
2021 Failure in either commitTransaction or CreateIndicium
4-30 DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)