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4 • Troubleshooting/Diagnostics
4.3 Error Codes
Table 4-13 iButton® PSD Error Codes (20xx)
These errors are reported by the iButton® UIC when the PSD returns an error.
Error
Description
2000
IPSD State detected - No problem
2001
IPSD Packet detected - No problem
2002
Unknown Error
2003
Sent invalid message for the IPSD's state.
2004
Authorization attempted with wrong Public Key Data
2005
PVD mgs received with ascending/descending register values that don't match the PSD values.
2006
Get Random request out of range (max is 119)
2007
Wrong Lc, msgType, OR offset or length in key, certificate or hash data. Can also be returned by RunAlgo-
rithm
2008
MasterErase, challenge doesn't match.
2009
Invalid country
200A
From Initialize msg, if Ind.serial num is not the right size for the country. May also check for ASCII chars,
etc.
200B
Provider DESMAC is not valid. Initialize msg.
200C
GMTOffset is not within range. +/- 17 hours.
200D
Invalid Data Center Status
200E
PCN, PBI_SN, or Indicia SN doesn't match.
200F
Login Hash doesn't match. A new login challenge will need to be retrieved.
2010
Encrypted challenge doesn't match. A new challenge will need to be retrieved.
2011
Descending register will exceed $1million, if message processed.
2012
Sum of AR and DR will exceed $1billion.
2013
From createIndicium or precreateIndicium, ascending register will be > Max ascending register
2014
IPSD cannot verify signature of message.
2015
(pre)Create Indicium error: maildate is beyond watchdog time, before backdate limit, or beyond date ad-
vance limit.
2016
(pre)Create Indicium error: postage < Min or postage > max
2017
(pre)Create Indicium error: postage > descending register value.
2018
When MasterErase attempted, but there are still funds in the PSD.
2019
Audit status was not 0x03e8
201A
Failed to find USPS Indicia
201B
Failed to find French Indicia
201C
Failed to find Italian Indicia
201D
10-byte ASCII combo failed (uses keypad refill key).
201E
10-byte ASCII combo failed (uses keypad withdrawal key).
201F
Date of Mailing OR current date is later than Watchdog Time, createIndicium or commit msg.
2020
IPSD is in the tampered state and must be returned to Dallas.
2021
Failure in either commitTransaction or CreateIndicium
4-30
DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)

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