4 • Troubleshooting/Diagnostics
4.3 Error Codes
Table 4-13 iButton® PSD Error Codes (20xx)
These errors are reported by the iButton® UIC when the PSD returns an error.
IPSD State detected - No problem
IPSD Packet detected - No problem
Sent invalid message for the IPSD's state.
Authorization attempted with wrong Public Key Data
PVD mgs received with ascending/descending register values that don't match the PSD values.
Get Random request out of range (max is 119)
Wrong Lc, msgType, OR offset or length in key, certificate or hash data. Can also be returned by RunAlgo-
MasterErase, challenge doesn't match.
From Initialize msg, if Ind.serial num is not the right size for the country. May also check for ASCII chars,
Provider DESMAC is not valid. Initialize msg.
GMTOffset is not within range. +/- 17 hours.
Invalid Data Center Status
PCN, PBI_SN, or Indicia SN doesn't match.
Login Hash doesn't match. A new login challenge will need to be retrieved.
Encrypted challenge doesn't match. A new challenge will need to be retrieved.
Descending register will exceed $1million, if message processed.
Sum of AR and DR will exceed $1billion.
From createIndicium or precreateIndicium, ascending register will be > Max ascending register
IPSD cannot verify signature of message.
(pre)Create Indicium error: maildate is beyond watchdog time, before backdate limit, or beyond date ad-
(pre)Create Indicium error: postage < Min or postage > max
(pre)Create Indicium error: postage > descending register value.
When MasterErase attempted, but there are still funds in the PSD.
Audit status was not 0x03e8
Failed to find USPS Indicia
Failed to find French Indicia
Failed to find Italian Indicia
10-byte ASCII combo failed (uses keypad refill key).
10-byte ASCII combo failed (uses keypad withdrawal key).
Date of Mailing OR current date is later than Watchdog Time, createIndicium or commit msg.
IPSD is in the tampered state and must be returned to Dallas.
Failure in either commitTransaction or CreateIndicium
DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)