DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)
Modes of Operation
Self-Install Mode. In this mode, the user display prompts the user to per-
form the necessary steps for first-time use of the meter.
1. The self-install mode starts after power up if the system detects that the
self-install was not completed.
2. The system automatically starts the following functions:
a. Install ink.
b. Change language or accept default prompt (if the PCN parameter is
set for multi languages).
c. System receives origin ZIP Code from Postage By Phone.
d. Funds refill (depends on PCN parameters).
3. If there is a power-down in the middle of the self-install process, the sys-
tem determines which setup function was not completed.
4. The system will not enter sleep mode during the self-install procedure.
Normal Mode. In this mode, postage is dispensed for each mail piece.
Rating can be enabled or disabled. In this mode, the system operates at the
No Printing (Seal-Only) In this mode, the mail piece is sealed with no print-
ing performed. The operator can select this mode through the user interface.
WOW (Weigh-on-the Way) Mode (DM475). The DM475 has a special
scale built into its deck that can weigh mail pieces as they pass along the
deck so the system can determine the correct postage of each item. You
can feed mail pieces having various weights (1 oz., 2 oz., 3 oz., etc.) into
the machine and the machine will weigh and apply the correct postage to
each piece automatically.
SBR (Shape-Based Rating) Mode (DM475). The DM475 has the ability
to rate mail pieces according to the USPS® requirements for shape-based
rating (SBR). SBR was created by the USPS® to rate mail pieces based on
thickness, length, and width, in addition to weight. To rate your mail accord-
ing to USPS® shape-based requirements, the system must be in WOW®
mode and you must select an "SBR" class.
Sleep Mode. In this mode, the system reduces system power following a
predetermined period of inactivity. The system wakes when the user presses
any key or a message from an interfaced device changes the software state.
NOTE: The sleep mode does not work during Special Services processing
screens (such as USPS® Confirmations Services).
Service Mode. This is a password-protected mode not available to the
normal user. It allows a customer service representative to perform main-
tenance, test, and diagnostic functions and adjust certain parameters. See
Chapter 6 for an explanation of the options available under the Service Menu.
3 • Theory Of Operation