Pitney Bowes dm300m series Manuals

Manuals and User Guides for Pitney Bowes dm300m series. We have 2 Pitney Bowes dm300m series manuals available for free PDF download: Operator's Manual, Installation Manual

Pitney Bowes dm300m series Operator's Manual

Pitney Bowes dm300m series Operator's Manual (176 pages)

Brand: Pitney Bowes | Category: Digital Mailing system | Size: 9.15 MB
Table of contents
Table Of Contents3................................................................................................................................................................
About Your Digital Mailing System12................................................................................................................................................................
About Intellilink13................................................................................................................................................................
Postal Requirements13................................................................................................................................................................
Safety14................................................................................................................................................................
Specifications16................................................................................................................................................................
Meter Specifications17................................................................................................................................................................
Machine Features-front Dm300m20................................................................................................................................................................
Machine Features-front Dm400m22................................................................................................................................................................
Machine Features-front Dm475m24................................................................................................................................................................
Control Panel26................................................................................................................................................................
Machine Features (dm475m)-rear29................................................................................................................................................................
Moving The Dm300m/400c30................................................................................................................................................................
Warning: Do Not Move The Dm475m By Yourself30................................................................................................................................................................
Before You Begin33................................................................................................................................................................
Checklist33................................................................................................................................................................
Home Screen33................................................................................................................................................................
Selecting Postage34................................................................................................................................................................
Using The Weighing Platform (scale)34................................................................................................................................................................
'standard' Operation34................................................................................................................................................................
Differential Weighing35................................................................................................................................................................
Entering Weight Manually36................................................................................................................................................................
Proportion (dm475m)36................................................................................................................................................................
Surcharge Payments37................................................................................................................................................................
Parcelforce Frankpay37................................................................................................................................................................
Other Royal Mail Services37................................................................................................................................................................
Selecting An Account To Track Postage38................................................................................................................................................................
Envelope Messaging38................................................................................................................................................................
Advancing The Date On The Machine39................................................................................................................................................................
Checking And Clearing The Batch Count40................................................................................................................................................................
Checking The Batch Count40................................................................................................................................................................
Printing A Record Of The Batch Count40................................................................................................................................................................
Clearing The Batch Count41................................................................................................................................................................
Printing Mail42................................................................................................................................................................
Manually Feeding Envelopes (dm300m)42................................................................................................................................................................
Automatically Feeding Envelopes (dm400m/dm475m)43................................................................................................................................................................
Printing Tapes44................................................................................................................................................................
Printing Options46................................................................................................................................................................
Seal The Envelope Only46................................................................................................................................................................
Incoming Mail47................................................................................................................................................................
Permit Printing47................................................................................................................................................................
Messaging On Incoming Mail47................................................................................................................................................................
Text Messages48................................................................................................................................................................
What Is A Text Message48................................................................................................................................................................
Selecting A Text Message48................................................................................................................................................................
Viewing A Text Message48................................................................................................................................................................
Creating A Text Message49................................................................................................................................................................
Delete A Text Message49................................................................................................................................................................
Edit A Text Message50................................................................................................................................................................
Edit A Text Message Name50................................................................................................................................................................
What Is A Preset52................................................................................................................................................................
Normal Preset52................................................................................................................................................................
Selecting The Normal Preset53................................................................................................................................................................
Viewing The Normal Preset53................................................................................................................................................................
Defining New Values For The Normal Preset53................................................................................................................................................................
Custom Presets54................................................................................................................................................................
Selecting A Custom Preset54................................................................................................................................................................
Viewing Custom Preset54................................................................................................................................................................
Viewing A Custom Preset54................................................................................................................................................................
Defining A New Custom Preset55................................................................................................................................................................
Editing A Custom Preset Name56................................................................................................................................................................
Overwriting A Custom Preset56................................................................................................................................................................
Deleting A Custom Preset57................................................................................................................................................................
Adding Postage/connecting To Data Centre61................................................................................................................................................................
About The Postage By Phone System61................................................................................................................................................................
How Does The System Operate61................................................................................................................................................................
Preparing To Refill With Postage61................................................................................................................................................................
Lan Or Pc Meter Connect61................................................................................................................................................................
Connecting Your System To A Lan62................................................................................................................................................................
Connecting Your System Using Pc Meter Connect63................................................................................................................................................................
Checking Funds (postage) Available In Your System63................................................................................................................................................................
Checking Your Postage By Phone® Account Balance63................................................................................................................................................................
Refill Postage64................................................................................................................................................................
Secure Refill64................................................................................................................................................................
Printing A Funds (postage) Report65................................................................................................................................................................
Downloads From The Data Centre To Your System65................................................................................................................................................................
System Update66................................................................................................................................................................
Envelope Messaging (advertisements)66................................................................................................................................................................
Software Update (mandatory)66................................................................................................................................................................
Postal Inspection (mandatory)66................................................................................................................................................................
Envelope Messaging (advertisments)66................................................................................................................................................................
Postal Rate Update (mandatory)67................................................................................................................................................................
Connecting To The Data Centre (other Than For Postage)68................................................................................................................................................................
Check For Updates68................................................................................................................................................................
System Options Introduction71................................................................................................................................................................
Basic Options72................................................................................................................................................................
Adjusting The Contrast Of The Display72................................................................................................................................................................
Configuring The Tape Button72................................................................................................................................................................
Setting The Timeouts73................................................................................................................................................................
Setting The Normal Preset Timer73................................................................................................................................................................
Setting Sleep Mode Activation Time73................................................................................................................................................................
Setting Wait For Envelope (dm400m/dm475m)74................................................................................................................................................................
Setting The Low Funds Warning74................................................................................................................................................................
Setting The Lock Code75................................................................................................................................................................
Disabling The Lock Code75................................................................................................................................................................
Changes To The Lock Code & Password75................................................................................................................................................................
Changing The Lock Code76................................................................................................................................................................
Setting/disabling The Supervisor Password76................................................................................................................................................................
Serial Port76................................................................................................................................................................
Setting Scale Options77................................................................................................................................................................
Zero The Scale77................................................................................................................................................................
Turning Auto Scale On Or Off77................................................................................................................................................................
Setting Weight Change Options78................................................................................................................................................................
Current Wow Weight Limit (dm475m Only)78................................................................................................................................................................
Wow Start Key Options (dm475m Only)78................................................................................................................................................................
Setting The Scale Location Code78................................................................................................................................................................
Connecting To The Data Centre79................................................................................................................................................................
Distributor Settings80................................................................................................................................................................
Access The Distributor Settings80................................................................................................................................................................
Parameter Descriptions81................................................................................................................................................................
Network Settings82................................................................................................................................................................
Firewall Settings82................................................................................................................................................................
Connection Mode82................................................................................................................................................................
Advanced Options82................................................................................................................................................................
Run Install Mode82................................................................................................................................................................
Meter Withdrawal82................................................................................................................................................................
Maintenance83................................................................................................................................................................
Replacing The Ink Cartridge/printhead84................................................................................................................................................................
Filling The Moistener (dm400m/dm475m)88................................................................................................................................................................
Filling The Moistener (dm400m/ Dm475m)88................................................................................................................................................................
Filling The Moistener (dm300m Only)89................................................................................................................................................................
Maintaining The Moistener (dm400m/dm475m)90................................................................................................................................................................
Maintaining The Moistener (dm400m/ Dm475m)90................................................................................................................................................................
Maintaining The Moistener90................................................................................................................................................................
Cleaning The Stripper Blade90................................................................................................................................................................
Brush Assembly90................................................................................................................................................................
Cleaning The Shield & Wick91................................................................................................................................................................
Maintaining The Moistener (dm300m Only)92................................................................................................................................................................
Removing The Moistener92................................................................................................................................................................
Removing The Moistener Brush92................................................................................................................................................................
Removing The Shield And Wick94................................................................................................................................................................
Running Print Tests95................................................................................................................................................................
Test Print95................................................................................................................................................................
Cleaning The Printer Nozzles (purging)96................................................................................................................................................................
Getting Help98................................................................................................................................................................
Power Problems (nothing Displays)98................................................................................................................................................................
Error Messages99................................................................................................................................................................
Printing Problems100................................................................................................................................................................
Feeding Problems101................................................................................................................................................................
Display Problems105................................................................................................................................................................
Problems With Postage Refill105................................................................................................................................................................
Moistening Problems106................................................................................................................................................................
Viewing System Configuration Levels106................................................................................................................................................................
Options108................................................................................................................................................................
Weighing Platforms108................................................................................................................................................................
Moistener108................................................................................................................................................................
Envelope Messaging (ads)108................................................................................................................................................................
Departmental Accounting108................................................................................................................................................................
How To Order109................................................................................................................................................................
Supplies109................................................................................................................................................................
Overview Of Reports112................................................................................................................................................................
Last 5 Refills Report112................................................................................................................................................................
Funds Report112................................................................................................................................................................
Single Account Report113................................................................................................................................................................
Multi-account Summary Report113................................................................................................................................................................
Account List Report114................................................................................................................................................................
Upload Summary Report114................................................................................................................................................................
System Setup Report114................................................................................................................................................................
Error Report115................................................................................................................................................................
Configuration Report115................................................................................................................................................................
Permit Report116................................................................................................................................................................
Software Version Report116................................................................................................................................................................
Rates Summary Report117................................................................................................................................................................
Overview Of The Accounting Feature120................................................................................................................................................................
Turning On Accounting (if Available)120................................................................................................................................................................
Turning Off Accounting121................................................................................................................................................................
Selecting An Account121................................................................................................................................................................
Creating An Account122................................................................................................................................................................
Editing An Account/setting Up Account Passwords123................................................................................................................................................................
Turning On Account Passwords124................................................................................................................................................................
Turning Off Account Passwords124................................................................................................................................................................
Viewing Account Totals125................................................................................................................................................................
Clearing Account Totals126................................................................................................................................................................
Clearing All Accounts127................................................................................................................................................................
Deleting An Account128................................................................................................................................................................
Introduction132................................................................................................................................................................
Turning Inview/ Budget Manager On132................................................................................................................................................................
Turning Inview/ Budget Manager Off132................................................................................................................................................................
Logging On To Inview/ Budget Manager133................................................................................................................................................................
If Your System Is Setup For Operators133................................................................................................................................................................
If Your System Is Not Setup For Operators133................................................................................................................................................................
If Your System Is Locked133................................................................................................................................................................
Logging Off From Inview/ Budget Manager133................................................................................................................................................................
Importing And Backing Up Data Using134................................................................................................................................................................
Pc Transfer Utility134................................................................................................................................................................
Uploading Budget Manager/ Inview Data To Total Meter Reporting134................................................................................................................................................................
External Memory135................................................................................................................................................................
Setting A Station Id135................................................................................................................................................................
Setting Up Job Ids/ Job Id 1 And 2136................................................................................................................................................................
Setting The Owner (budget Manager Only)136................................................................................................................................................................
Configuring The Optional Barcode Scanner137................................................................................................................................................................
Setting The Default Scan Type137................................................................................................................................................................
Combining Barcodes138................................................................................................................................................................
Adding Barcode Prefixes140................................................................................................................................................................
Setting Auto-enter141................................................................................................................................................................
Preparing Barcodes141................................................................................................................................................................
Configuring Operators142................................................................................................................................................................
Enabling Operators142................................................................................................................................................................
Setup Operators143................................................................................................................................................................
Important Notes Regarding Operator Functions144................................................................................................................................................................
Inview/ Budget Manager Account Structure144................................................................................................................................................................
Turning Account Passwords On/off146................................................................................................................................................................
Creating Accounts146................................................................................................................................................................
Creating A Subaccount Or Subsubaccount148................................................................................................................................................................
Viewing Or Editing Accounts149................................................................................................................................................................
Deleting Accounts150................................................................................................................................................................
Clearing Account Data151................................................................................................................................................................
Selecting The Accounting Period152................................................................................................................................................................
Global Surcharge154................................................................................................................................................................
Turning Global Surcharge On Or Off154................................................................................................................................................................
Selecting The Global Surcharge Method155................................................................................................................................................................
Selecting An Account To Print Postage156................................................................................................................................................................
Selecting An Account Manually156................................................................................................................................................................
Selecting An Account By Name156................................................................................................................................................................
Selecting An Account By Speed Code157................................................................................................................................................................
Entering A Surcharge158................................................................................................................................................................
Selecting Job Ids/ Job Id 1 And 2159................................................................................................................................................................
Entering Manual Transactions160................................................................................................................................................................
Transferring Transaction Data161................................................................................................................................................................
Clearing The Transaction Log162................................................................................................................................................................
Setting The Condition For The Log Full Warning163................................................................................................................................................................
Defining The Log Full Action164................................................................................................................................................................
Inview/ Budget Manager Accounting Reports165................................................................................................................................................................
Printing Reports165................................................................................................................................................................
Custom Reports166................................................................................................................................................................
Creating A Custom Report167................................................................................................................................................................
Viewing And Editing A Custom Report168................................................................................................................................................................
Deleting A Custom Report169................................................................................................................................................................
Account Summary Report169................................................................................................................................................................
Budget Performance (budget Manager Only)169................................................................................................................................................................
Invoice (budget Manager Only)169................................................................................................................................................................
Quick Profile Report169................................................................................................................................................................
Transaction Report169................................................................................................................................................................
Accounting Setup Report170................................................................................................................................................................
Account Speed Code List Report170................................................................................................................................................................
Operator List Report170................................................................................................................................................................
Weight Break Reports170................................................................................................................................................................
Inview/ Budget Manager Error/warning Messages171................................................................................................................................................................
Account Limit Reached171................................................................................................................................................................
External Memory Not Responding172................................................................................................................................................................
Accounting Discrepancy172................................................................................................................................................................
Glossary173................................................................................................................................................................

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