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Using USPS
Confi rmation Services
®
with Digital Mailing Systems
DM100i, DM125, DM225, DM200L, DM300c, DM400c, DM450c,
DM475, DP100i, DP200L, DP300C, DP400C, DP450C, DP475
Reference Manual

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   Summary of Contents for Pitney Bowes DM100i

  • Page 1

    Using USPS Confi rmation Services ® with Digital Mailing Systems DM100i, DM125, DM225, DM200L, DM300c, DM400c, DM450c, DM475, DP100i, DP200L, DP300C, DP400C, DP450C, DP475 Reference Manual...

  • Page 2

    DM100i, DM200L, DM125, DM225, DM300c, DM400c, DM450c, DM475 and IntelliLink are trademarks and Postage By Phone is a registered trademark of Pitney Bowes Inc. SECAP is a trademark of SECAP, Inc. USPS and ZIP Code are registered trademarks and Certifi ed Mail, Signature Confi...

  • Page 3: Table Of Contents

    USPS ® SING ONFIRMATION ERVICES 1. I ..........2 NTRODUCTION 2. A USPS C ....3 BOUT ONFIRMATION ERVICES 3. U — ... 8 SING ONFIRMATION ERVICES VERVIEW 4. S ......11 NSTRUCTIONS 5. A ..........22 BOUT ABELS 6. T .....

  • Page 4: Introduction

    Equipment This book provides instructions for using confirmation ser- vices with these mailing systems: Covered • DM100i, DM125, DM200L, DM225, DM300c, DM400c, DM450c, and DM475. • DP100i, DP200L, DP300C, DP400C, DP450C, DP475. What You Should You should be thoroughly familiar with the operation of your mailing system.

  • Page 5: About Usps Confirmation Services

    Using USPS Confirmation Services ® 2. About USPS Confirmation Services Delivery Delivery Confirmation allows you to verify the date and time of delivery of your mail pieces or, if the de liv ery was un suc- Confirmation— cess ful, the date and time of the delivery at tempt. Green Label The service is currently available for First Class Mail par- cels, Priority Mail parcels, Standard Mail parcels and Pack-...

  • Page 6

    Digital Mailing Systems 2. About USPS Confirmation Services Signature You may combine Signature Confirmation with COD In- sured mail, Registered Mail, and special handling. It may Confirmation— also be combined with restricted delivery if purchased with Pink Label (cont.) insurance for more than $220, COD, or Registered Mail service.

  • Page 7

    Using USPS Confirmation Services ® 2. About USPS Confirmation Services Certified Mail— If you decide you want a return receipt after you’ve mailed your Certified Mail piece, go to your local Post Office and Dark Hunter ask for this service. The Post Office will give you a scanned Green Label image of the recipient’s signature, along with the date of (cont.)

  • Page 8

    5. Enter the Mailer ID (MID) on USPS Form 5053 and/or 5051 (see next page) and fax to the USPS for recording. 6. Provide the Mailer ID (MID) to the Pitney Bowes Cus- tomer Service Representative upon system installation. Form 5052, Printer Certification Submission Customers who wish to complete print their own Delivery or Signature Confirmation labels must complete this form.

  • Page 9

    Using USPS Confirmation Services ® 2. About USPS Confirmation Services USPS Forms PS Form 5051, Confirmation Services — Electronic Option Application This is an administrative application used to establish mail- ers in the confirmation services database. This form is required of any customer who wishes to use Delivery Con- firmation, Signature Confirmation or Certified Mail.

  • Page 10: Using Confirmation Services-an Overview

    Digital Mailing Systems 3. Using Confirmation Services—an Overview How USPS The diagrams on the next two pages show the con firm a tion ser vic es process. Confirmation Services Work You be gin by applying a preprinted barcode label unique to the specific service you desire.

  • Page 11: Before You Start

    Using USPS Confirmation Services ® 3. Using Confirmation Services—an Overview Before You Start  Make sure you have an adequate supply of pre -printed labels provided by your Pit- ney Bowes or SECAP dealer (see Section 5 for ordering instructions). Please do not use re tail la bels supplied by your Post Offi...

  • Page 12

    Weigh the Envelope or Package Weigh the mail piece on the scale. Select Class Select the class of mail, for example, Priority Mail. Select Service SERVICES SERVICES $3.85 $3.85 Select the service you want, for example, E-Del Con. √E-Del Con √E-Del Con A check mark appears.

  • Page 13: Step-by-step Instructions

    Using USPS Confirmation Services ® 4. Step-By-Step Instructions Using The instructions below explain how to include confirmation services for your mail piece. Confirmation 1. Place the piece of mail or package on the scale. Services – 2. Select the class (for ex am ple, Priority Mail) using the All Models corresponding selection key on the control panel.

  • Page 14

    Digital Mailing Systems 4. Step-By-Step Instructions Using 7. If this is the first time you are entering a confirmation service or you have just started a new package of la- Confirmation bels, enter the 22-digit barcode number. Services – All Models (cont.) If you have the optional hand-held scanner NOTE: connected to your mailing machine, you can use it to...

  • Page 15

    Using USPS Confirmation Services ® 4. Step-By-Step Instructions Using 9. If prompted, apply the barcode label to the piece of mail (see page 22 for information on label placement). Confirmation Services – NOTE: Make sure to use labels in the order they come off All Models (cont.) the roll.

  • Page 16

    “ready to connect” state for easy uploads to the Data Center. IMPORTANT NOTE FOR DM100i, DM200L, If You Do Have the ERR Feature: DM125, DM225, DP100i, and DP200L The system asks if you want to print a postal manifest.

  • Page 17

    Using USPS Confirmation Services ® 4. Step-By-Step Instructions DM100i, DM125, Managing Confirmation Services Records DM200L, DM225, The instructions below explain how to manage confirmation services records on your system. and DP100i, DP200L Systems 1. Press Options. Only 2. Press Page Down twice and select Advanced Features.

  • Page 18

    Digital Mailing Systems 4. Step-By-Step Instructions DM100i, DM125, Manage Conf Records Screen DM200L, DM225, Description of Options and DP100i, Option Description DP200L Systems Add Record Select to add a new record (for a mail piece that has had postage applied, but Only (cont.)

  • Page 19

    Using USPS Confirmation Services ® 4. Step-By-Step Instructions DM100i, DM125, Sending Confirmation Services Records at a Later DM200L, DM225, Time and DP100i, Your system stores barcode records in memory. If your mailing system’s connection to the PB Data Center was...

  • Page 20

    Digital Mailing Systems 4. Step-By-Step Instructions DM100i, DM125, 4. Select Upload Records. The system dials into the Data Center (this may take a few moments). Various screens DM200L, DM225, are displayed, letting you know the status of the process. and DP100i, 5.

  • Page 21

    Using USPS Confirmation Services ® 4. Step-By-Step Instructions DM300c, DM400c, Setting Up Confirmation Services DM450c, DM475 1. Press Menu. and DP300C, 2. Select Setup. DP400C, DP450C, 3. If necessary, press the green down arrow key to scroll through the menu screens. DP475 Systems 4.

  • Page 22

    Digital Mailing Systems 4. Step-By-Step Instructions DM300c, DM400c, Managing Confirmation Records DM450c, DM475 1. Press Menu. and DP300C, 2. If necessary, press the green down arrow key to scroll through the menu screens. DP400C, DP450C, 3. Select Advanced Features. DP475 Systems 4.

  • Page 23

    Using USPS Confirmation Services ® 4. Step-By-Step Instructions DM300c, DM400c, C. If you want to delete a record, select Delete Re- cord. A list of records by barcode numbers is dis- DM450c, DM475 played. and DP300C, • Select the record you want to delete. You are DP400C, DP450C, prompted to delete the record.

  • Page 24: About Labels

    Digital Mailing Systems 5. About Labels Applying Labels Whenever you apply a label to a package, place it on the address side of the package. Place preprinted barcode to Your Mail la bels either above the delivery address and to the right of Pieces the return address or to the left of the de liv ery ad dress.

  • Page 25

    DM100i, DM200L, DM300c, DM400c, DM450c or DM475 mailing system. To order labels online. Just point your browser to: www.pb.com and click the Online Store tab. You can also call the Pitney Bowes Supply Line at: 1.800.243.7824 Or send a fax to: 1.800.882.2499 Or an e-mail to: supplies@pb.com...

  • Page 26: Tracking Mail On The Internet

    It re mains avail able for thir teen months at the Pitney Bowes web site, 180 days at the USPS site. Use the Pitney Bowes web site to track your packages. You will use your Postage by Phone®...

  • Page 27

    2. If you a registered user, enter your user name and password and click “login”. Otherwise, click on “My Ac- count” to become a Pitney Bowes registered user. Cre- ate a username and password. 3. After logging on to My Account, click on “Delivery Tracking System”.

  • Page 28: Frequently Asked Questions

    Digital Mailing Systems 7. Frequently Asked Questions About Do USPS confirmation services provide the op por- tu ni ty for enroute tracking and tracing? Confirmation Services No. The Postal Service may perform enroute scans but they are not a part of the Confirmation ser vice. Track ing and tracing, which provide cus tom ers with enroute information scanned at multiple points as well as delivery information, is regularly provided only with...

  • Page 29

    Using USPS Confirmation Services ® 7. Frequently Asked Questions About If I combine confirmation services with another spe cial service, which article number do I use to Confirmation get information on my mailed item—the insured Services (cont.) mail number or the confirmation number? Both numbers are valid for separate purposes.

  • Page 30

    Digital Mailing Systems 7. Frequently Asked Questions Electronic Filing What is the benefit of electronically filing Cer ti fied Mail? of Certified Mail Similar to Delivery and Signature Confirmation, our system transfers tracking in for ma tion about Cer ti fied Mail to the Post Office.

  • Page 31

    Using USPS Confirmation Services ® 7. Frequently Asked Questions Electronic Filing Why would I use Return Receipt After Mailing? of Certified Mail After mailing, if you decide that you want a doc u ment for proof of mailing, you can get a Return Re ceipt. The (cont.) cost for a Return Receipt after mail ing is higher than one obtained at the time of mail ing.

  • Page 32

    Digital Mailing Systems 7. Frequently Asked Questions Using the Internet What if there is no delivery information available when I visit the web site? for Tracking If there are no delivery or event scans in the sys tem (attempted, forwarded, etc.), you will be told that there is no record of that mail item.

  • Page 33

    1 Elmcroft Road Stamford, Connecticut 06926-0700 www.pitneybowes.com For Service or Supplies SV61156 Rev. F 6/2011 *sv61156revF*...

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