Print Manager Errors (24Xx) - Pitney Bowes DM300c Service Manual

4.3 Error Codes
Table 4-18 Print Manager Errors (24xx)
Error Description
2400 General printer fatal error
2401 Problem with the PSOC chips - could actually be a 2300, 2301, 2302 error.
2441 Purge pump motor or sensor failure
2442 Cap motor or sensor failure
2443 Carriage motor or sensor failure
2444 Inside temperature out of range
2445 Transport motor or encoder failure
2446 ASIC motor drive time limit exceeded
2447 Print carriage not detected.
2481 E_PAPER_SKEW (Mail skewed)
2482 E_NO_PAPER
2483 E_PIECE_TOO_SHORT
2484 E_PIECE_TOO_FAST (Operator inserted mailpiece too fast)
2485 E_NO_PRINT (Paper error)
248B E_JAM (Mail jammed)
248C E_JAM_LEVER_OPEN (Jam lever open)
2491 E_NO_INK
2492 E_NO_INKTANK
2493 E_INKTANK_ID
2494 E_INKTANK_CHECKSUM
2495 E_TANK_LID_OPEN
24A1 No Printhead
24A2 Incorrect printhead type
24A3 Printhead NVM checksum failure
24A4 Printhead temperature out of range
24A5 Printhead heater failure
24B1 E_MSG_SRC
24B2 E_MSG_DEST
24B3 E_MSG_ID
24B4 E_MSG_TYPE
24B5 E_MSG_PARAMETER
24B6 E_MSG_NA (Not appropriate message, like "Perform Printer Maintenance" in Seal Only Mode)
DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)
4 • Troubleshooting/Diagnostics
4-35