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4 • Troubleshooting/Diagnostics
4.3 Error Codes
Table 4-19 "BOB" Task Errors (25xx)
Error
Description
2501
Unknown intertask message or script request
2502
PSD failed to reply to a message
2503
PHC failed to reply to a message
2504
External card failed to reply to a message
2505
General communication failure
2506
PSD USB driver failure
2507
PHC 232 driver failure
2508
External card t=0 driver failure
2509
Internal Error encountered by SCM task
250A
General device driver failure
250B
Unknown intertask message
250C
Access code procedural error
250D
The requested operation is not installed
250E
Required font not installed
250F
Font download error
2510
Error retrieving report hash
2511
Error determining PHC power parameters
2512
Error determining current printing mode
2513
Error while deriving meter status
2514
Error while updating the batch registers
2515
Error while gathering report data
2516
Error gathering ad information
2517
Error gathering inscription information
2518
Error while preparing download to PHC
2519
Error while preparing to download a leading barcode image
251A
Error while preparing to download a lagging barcode image
251B
Error preparing to pre debit
251C
Error preparing the PHC configuration record
251D
Error while preparing the vendor key
251E
Snippet signature is unacceptable to PSD (no longer used but left in for Error spec compatibility)
251F
Indicia not found in flash
2520
Indicia font not found in flash
2521
Report not found in flash
2522
Report font not found in flash
2523
Town circle not found in flash
2524
Town circle font not found in flash
2525
Error reading UIC date or time
2526
Error building a device message
2527
Erroneous message script ID
4-36
DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)

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Dm400c, Dm475, Dm450c

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