Chapter 10 — AutoSupport
AutoSupport Profiles
Use the following steps to create or modify a profile for each person
assigned to work with SpectraGuard Technical Support to troubleshoot
problems with the library or drives.
1. Log into the library with superuser or administrator privileges.
2. If not already completed, configure the mail recipients who should
3. From the toolbar menu, select Maintenance > AutoSupport. The
4. Select Manage Profiles. The AutoSupport Profiles screen displays.
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User Guide
receive AutoSupport information (see
AutoSupport screen displays.
Note:
If you have not yet configured an AutoSupport profile, the Send
Log Set button will be grayed out. If you have not configured at
least one profile for AutoSend, the Configure Alarms button will
be grayed out.
Figure 137 The AutoSupport screen.
Figure 138 AutoSupport Profiles screen.
Configure Mail
Recipients).
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