Troubleshooting Rxt Drives; Interpreting Rxt Drive Scd Codes - Spectra Logic T-Series Spectra T200 User Manual

T
ROUBLESHOOTING
RXT drives have a digital display that consists of a 14-segment single-
character display (SCD) and a status indicator. The SCD is not visible when
the drive is operating inside the library. Instead, the SCD code information
for each RXT drive in a partition can be viewed using the Drive Details
screen
If you think that a drive may be faulty, follow these steps:
1. Display the Drive Details screen for the drive you suspect is having
2. Note the information in the Display Character field on the Drive Details
3. If the drive is in an error state, contact SpectraGuard Technical Support

Interpreting RXT Drive SCD Codes

The following table describes the single-character codes that appear on the
RXT drive's SCD and display in the Display Character field on the Drive
Details screen. Unless there is an error, the SCD will be blank except for a
flashing blue status indicator. If you need assistance, contact SpectraGuard
Technical Support.
Code Meaning
Powering On
Booting
Waiting
1 Cooling Problem
2 Firmware Error
3 RXT Drive Hardware
Error
4 RXT Media Hardware
Error
5 RXT Drive or RXT
Media Hardware Error
6 RXT Drive Hardware
Warning
December 2008
RXT D
RIVES
(Figure 186 on page
problems (see Viewing Drive Status Information on page
screen, then refer to Interpreting RXT Drive SCD Codes
information.
(see Contacting Spectra Logic on page
Resolution
Status message that the drive is powering on; no action is required.
Status message that the drive is booting up; no action is required.
Status message that the drive is processing; no action is required.
If regarding a RXT media pack, remove the pack and try reloading.
If regarding the RXT drive, cycle the power on the RXT drive.
Gather traces and debug files using diagnostics.
Spectra Logic recommends using the Web interface for these
procedures, but you may also access them through the serial
interface.
Obtain the warning message and forward it to SpectraGuard
Technical Support.
Gather traces and debug files using the Web or serial interface.
274).
5).
T200, T380, and T680 Libraries

Troubleshooting RXT Drives

273).
to interpret the
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