Spectra Logic T-Series Spectra T200 User Manual page 285

Code Cause and Solution
6 For Problems with Reading Data:
(cont.) If the problem occurred while the tape drive was reading data from the tape, and if you
know the volume serial number of the tape cartridge, perform one of the following
procedures:
If another tape drive is available, insert the cartridge into the other unit and retry the
operation:
If the operation fails, discard the defective cartridge.
If the operation succeeds, insert a scratch cartridge into the first unit and run the tape
drive diagnostics:
If the diagnostics fail, replace the tape drive.
If the diagnostics succeed, the error was temporary.
If another tape drive is not available, insert a scratch cartridge into the unit and run the
tape drive diagnostics:
If the diagnostics fail, replace the tape drive.
If the diagnostics succeed, discard the cartridge.
If the problem occurs with multiple tape cartridges or if you do not know the tape
cartridge volume serial number, run the tape drive diagnostics:
If the diagnostics fail, replace the tape drive.
If the diagnostics succeed, run the Test Head diagnostic.
If the Test Head diagnostic fails, replace the tape drive.
If the Test Head diagnostic succeeds, replace the cartridge or cartridges that caused the
problem
Note: The error code clears when you power-off the tape drive or place it in maintenance
mode.
7 A high probability of media error; an error occurred because of a faulty tape cartridge. Try
another tape cartridge. If the problem occurs with multiple tape cartridges, use the
following procedure:
Caution: When you run the Test Cartridge & Media diagnostic, data on the suspect tape is
overwritten. Use only a scratch data cartridge to run the test.
1. If possible, run the tape cartridge in a different tape drive. If the operation in the other
unit fails and
Cartridge & Media diagnostic.
2. If the Test Cartridge & Media diagnostic fails, replace the media. If it runs successfully,
clean the drive head and run the tape drive diagnostics.
3. If the tape drive diagnostics fail, replace the tape drive. If the tape drive diagnostics run
successfully, perform the operation that produced the initial media error.
Note: The error code clears when you power-off the tape drive or place it in maintenance
mode.
8 Tape drive or SCSI bus failure; a failure occurred in the tape drive hardware or in the SCSI
bus. The error code clears 10 seconds after the drive detected the error or when you place
the drive in maintenance mode.
9 Tape drive or RS-422 error; a failure occurred in the drive hardware or the RS-422
connection. Replace the drive. The error code clears 10 seconds after the drive detected the
error or when you place the drive in maintenance mode.
December 2008
.
6 7
or displays, replace the media. If the operation succeeds, run the Test
Troubleshooting LTO Tape Drives
T200, T380, and T680 Libraries
285