Code
Cause and Solution
3
Firmware problem. The tape drive determined that a firmware error occurred.
Perform the following:
Note: Do not force a new dump; one already exists.
1. Collect a drive dump from one of the following:
The server's SCSI interface – Use a device driver utility or system tool (for instructions
about reading a drive dump from tape, visit
http://ssddom02.storage.ibm.com/tape/lto/)
The tape drive.
2. Power the tape drive off and on, then retry the operation that produced the error.
3. If the problem persists, download new firmware and retry the operation. If new firmware
is not available, replace the tape drive.
4. If the problem persists, send the drive dump collected in Step 1 to your IBM Support
Center.
Note: The error code clears when you power-off the tape drive or place it in maintenance
mode.
4
Firmware or tape drive problem; a firmware or tape drive hardware failure occurred.
Perform the following action:
Perform the following:
Note: Do not force a new dump; one already exists.
1. Collect a drive dump from one of the following:
The server's SCSI interface – Use a device driver utility or system tool (for instructions
about reading a drive dump from tape, visit
http://ssddom02.storage.ibm.com/tape/lto/)
The tape drive.
2. Power the tape drive off and on, then retry the operation that produced the error.
3. If the problem persists, download new firmware and retry the operation; if new firmware
is not available, replace the tape drive.
Note: The error code clears when you power-off the tape drive or place it in maintenance
mode.
5
Tape drive hardware problem; a tape path or read/write error occurred. To prevent damage
to the drive or tape, the drive does not allow you to insert a cartridge if the current cartridge
is successfully ejected. If the problem persists, replace the drive. The error code may clear
when you cycle power to the drive or place it in maintenance mode.
December 2008
Troubleshooting LTO Tape Drives
T200, T380, and T680 Libraries
283
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